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Communications Supervisor Jobs (NOW HIRING)

City of Foley

Communications Officer

Foley, AL

$40K/yr

Performs officer safety checks Reports to the Communications Supervisor. Monitors multiple radio channels to receive and transmit emergency and non-emergency radio traffic. Receives phone calls for ...

METRO

Signals & Communications Technician

Houston, TX

$54K - $71K/yr

May serve as "Lead" Technician in the absence of the Signals and Communications Supervisor. * Works closely with peers, management and contractors to ensure a safe, reliable and efficient light rail ...

METRO

Signals & Communications Technician

Houston, TX

$54K - $71K/yr

May serve as "Lead" Technician in the absence of the Signals and Communications Supervisor. * Works closely with peers, management and contractors to ensure a safe, reliable and efficient light rail ...

AMR

Communications Specialist

North Charleston, SC

$51K - $67K/yr

... Supervisor / Medlink, as necessary • Complete daily Shift Summary • Performs other duties as ... Prior Communications Center experience helpful but not required • Previous clerical ...

City of Hammond

Police Communications Officer

Hammond, LA · On-site

$39K - $51K/yr

Duties of this class are non-supervisory in nature and require the ability to act independently following standard operating procedures. Communications officers report to and have work reviewed by ...

City of Visalia, CA

COMMUNICATIONS OPERATOR

Visalia, CA

$5.2K - $6.6K/mo

Examples of Duties THE POSITION The Communications Operator works under direct supervision of the Communications Supervisor. They will receive and transmit routine and emergency telephone and radio ...

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Communications Supervisor information

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$41K

$85.9K

$145.5K

How much do communications supervisor jobs pay per year?

As of Jun 23, 2026, the average yearly pay for communications supervisor in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

How much does a communications manager earn?

A communications manager's average salary varies by location and experience but typically ranges from $60,000 to $120,000 annually. Factors such as industry, company size, and certifications can influence earnings, and strong skills in media relations and strategic communication are often required.

What are the key skills and qualifications needed to thrive as a Communications Supervisor, and why are they important?

To thrive as a Communications Supervisor, you need expertise in public relations, media strategy, and team leadership, often supported by a degree in communications or a related field. Familiarity with content management systems, social media platforms, and analytics tools is typically required. Strong interpersonal skills, crisis management, and the ability to mentor and motivate team members help set top performers apart. These competencies are crucial for ensuring consistent, effective messaging and for guiding teams through dynamic communication challenges.

What is the difference between Communications Supervisor vs Communications Coordinator?

AspectCommunications SupervisorCommunications Coordinator
CredentialsTypically requires a bachelor’s degree in communications, public relations, or related field; some roles prefer experience in supervisionUsually requires a bachelor’s degree in communications, marketing, or related field; less emphasis on supervisory experience
Work EnvironmentOversees communication teams, manages projects, and ensures messaging consistency within organizationsSupports communication efforts, drafts content, and coordinates media or internal communications
Employer & Industry UsageCommon in corporate, government, and nonprofit sectors for team leadership rolesUsed across similar sectors for supporting communication activities and content creation

The Communications Supervisor typically has more leadership responsibilities and oversees communication teams, while the Communications Coordinator focuses on executing communication tasks and supporting campaigns. Both roles require strong communication skills and relevant credentials, but the supervisor role involves more management and strategic planning.

How much should a supervisor be paid?

The salary for a Communications Supervisor typically ranges from $50,000 to $80,000 annually, depending on experience, location, and organization size. Factors such as required communication skills, leadership abilities, and industry standards influence compensation levels.

What does a Communications Supervisor do?

A Communications Supervisor oversees the daily operations of a communications center, such as a 911 dispatch center or corporate communications team. They are responsible for managing staff, ensuring proper protocols are followed, and coordinating communication between different departments or emergency services. Their duties also include training new employees, monitoring performance, and implementing policies to improve efficiency and effectiveness. The role requires strong leadership, organizational skills, and the ability to handle high-pressure situations.

What is a communication supervisor?

A communication supervisor is a professional responsible for overseeing an organization's internal and external communication efforts. They manage communication teams, develop messaging strategies, and ensure clear, effective information flow across various channels, often using tools like communication plans and media relations. Strong leadership, writing skills, and knowledge of communication platforms are essential for this role.

What is the highest paying job in communication?

The highest paying roles in communication often include executive positions such as Chief Communications Officer (CCO) or Vice President of Communications, which can earn six-figure salaries. These roles typically require extensive experience, strategic leadership skills, and often a background in public relations, corporate communication, or media management.

How does a Communications Supervisor typically collaborate with other departments within an organization?

A Communications Supervisor regularly collaborates with departments such as marketing, public relations, and executive leadership to ensure consistent messaging and effective information flow. They often coordinate cross-functional projects like product launches or crisis communications, serving as a liaison to align strategies and priorities. This role requires strong interpersonal skills and the ability to adapt messaging for diverse internal and external audiences, making teamwork and clear communication essential for success.
More about Communications Supervisor jobs
What cities are hiring for Communications Supervisor jobs? Cities with the most Communications Supervisor job openings:
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What states have the most Communications Supervisor jobs? States with the most job openings for Communications Supervisor jobs include:
What job categories do people searching Communications Supervisor jobs look for? The top searched job categories for Communications Supervisor jobs are:
What are popular job titles related to Communications Supervisor jobs? For Communications Supervisor jobs, the most frequently searched job titles are:
Communications Supervisor jobs near you

Lateral Emergency Communications Specialist I-III Grade 3-5

Frederick, MD Police

Frederick, MD

$56K - $104K/yr

Full-time

Posted 14 days ago

Job description

Salary: $56,561.00 - $104,598.00 Annually
Location : Frederick Police Department 100 East All Saints Street Frederick, MD 21701
Job Type: Civilian - Full Time
Job Number: 26-LDispatch
Department: Frederick Police Department
Division: Personnel Unit
Opening Date: 05/11/2026
Closing Date: 6/26/2026 11:59 PM Eastern
Description
This position is for a certified and experienced communications specialist. If you do not have experience as an emergency communications specialist, please apply as an entry-level Communications Specialist. The Dispatcher works within the Frederick Police Department's Emergency Communications Center. S/he is responsible for receiving all emergency 911 calls and non-emergency calls made to the department and is responsible for providing dispatch services to the Police Department using a computer-aided dispatch (CAD) system. Supervision is provided by a Communications Supervisor and/or Assistant Communications Supervisor. Technical or functional supervision may be provided by the Police Department's sworn supervisor or Watch Commander in the absence of the Communications' supervisory staff. Specific training and guidance is received from the Communications Supervisory staff. Positions in this class are responsible for providing general instruction and on-the-job training to new dispatchers.
Example of Duties
EMERGENCY COMMUNICATIONS SPECIALIST I
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Using a computer aided dispatch (CAD) system, receives emergency calls from the public requesting police or other emergency service.
• Determines nature and location of emergency, determine priorities, and dispatches police or other emergency units as necessary and in accordance with established procedures.
• Receives and processes emergency and non-emergency calls.
• Maintains contact with all units on assignment.
• Maintains status and location of police units.
• Monitors video surveillance monitors located throughout headquarters.
• Enters, updates, and retrieves information from a variety of computer systems.
• Receives requests for information regarding vehicular registration, driving records, and warrant information, and provides pertinent data consistently while performing other tasks.
• Monitors several complex public safety radio frequencies.
• Asks vital questions and provides pre-arrival instructions for emergency and non-emergency calls.
• Identifies appropriate number and type of equipment or apparatus to dispatch.
• Operates a variety of communications equipment, including radio consoles, telephones and computer systems.
• Arranges for tow trucks and public works emergency service or contact appropriate agencies.
• Performs a variety of record keeping, filing, indexing, and other general clerical work.
• Tests and inspects equipment as required.
• Maintains the highest level of confidentiality on all information received from all computer systems and phone calls.
• Due to the unpredictable nature of emergency work, it is essential that incumbents assigned to this classification be capable of working hours beyond their assigned shifts.
• Performs other duties as assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be a U.S. Citizen and at least 18 years of age.
REQUIRED EDUCATION AND/OR EXPERIENCE:
• High school diploma or General Education Diploma (GED).
REQUIRED CERTIFICATES AND/OR LICENSES:
• Vehicle Operator's license with satisfactory driving record that meets insurability standards of the City's insurance carrier is required. The employee must maintain the license for the duration of their employment.
REQUIRED SKILLS (Communication/Language; Mathematical; Computer; etc.):
• Knowledge of principles of appropriate conflict resolution techniques.
• Knowledge of principles and procedures related to the operation of computer aided dispatch systems.
• Knowledge of department General Orders and precedents pertaining to the dispatching of emergency equipment.
• Knowledge of standard radio and telephone communications receiving and transmitting equipment.
• Knowledge of standard broadcasting procedures and rules.
• Knowledge of the operation of common radio dispatch equipment.
• Knowledge of public safety classification codes.
• General knowledge of laws and ordinances to properly classify calls for service.
• General Knowledge of the geography of The City of Frederick.
• Ability to work day, evening and night shifts.
• Ability to work Holidays and Weekends.
• Ability to actively listen and speak to people plainly and clearly by radio and phone, often in some state of distress.
• Ability to greet citizens with a positive attitude and provide assistance to citizens either on the phone or in person.
• Ability to comprehend and make inferences from written material.
• Ability to use logic and reasoning to reach conclusions and approaches to problems.
• Ability to multitask by effectively deploying Public Safety resources as required; simultaneously tracking their movements, updating responding units and citizens as information is obtained.
• Ability to follow instructions.
• Ability to empathize and show compassion.
• Ability to remain calm in distressing situations.
• Ability to operate a computer aided dispatch system, computer systems, and other office equipment quickly and accurately.
• Ability to problem solve-to prioritize the most important situations and think quickly on your feet.
• Ability to exercise good judgment and make sound decisions in emergency situations and with minimal supervision.
• Ability to possess tact; courtesy; reliability; accuracy; emotional stability.
• Ability to learn geographic features and streets of The City of Frederick.
• Ability to type at a speed of a minimum of 30 words per minute.
• Ability to write and speak clearly and concisely and spell correctly utilizing the English language.
• Ability to effectively communicate with and elicit information from upset and irate citizens.
• Ability to understand and follow oral and written instructions utilizing the English language.
OTHER DESIRABLES:
• Bilingual.
• Customer Service experience.
• Dispatching experience within a Police or Fire dispatch environment.
• CJIS certification.
• International Academy of Emergency Dispatch (IAED) certification(s).
EMERGENCY COMMUNICATIONS SPECIALIST II
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Completes minor administrative tasks as delegated by the Communications Supervisory staff.
• Using a computer aided dispatch (CAD) system, receives and processes emergency calls from the public requesting police or other emergency service.
• Determines nature and location of emergency and assigns the level of priority of the call and enters the data into a computer-aided dispatch system for radio dispatch purposes, dispatching police or other emergency units as necessary and in accordance with established procedures.
• Receives and processes emergency and non-emergency calls.
• Maintains contact with all units on assignment.
• Maintains continuous status and location records of all police vehicles.
• Monitors video surveillance monitors located throughout headquarters.
• Enters, updates, and retrieves information from a variety of computer systems.
• Receives requests for information regarding vehicular registration, driving records, and warrant information, and provides pertinent data consistently while performing other tasks.
• Monitors several complex public safety radio frequencies.
• Asks vital questions and provides pre-arrival instructions for emergency and non-emergency calls.
• Identifies appropriate number and type of equipment or apparatus to dispatch.
• Operates a variety of communications equipment, including radio consoles, telephones and computer systems.
• Arranges for tow trucks and public works emergency service or contact appropriate agencies.
• Assists with court paperwork entry, Quality control 2nd checks and validations in CJIS.
• Maintains the highest level of confidentiality on all information received from all computer systems and phone calls.
• Due to the unpredictable nature of emergency work, it is essential that incumbents assigned to this classification be capable of working hours beyond their assigned shifts.
• Performs other duties as assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be a U.S. Citizen and at least 18 years of age.
• Recommendation from Communications Supervisor.
REQUIRED EDUCATION AND/OR EXPERIENCE:
• High school diploma or General Education Diploma (GED).
• Three (3) years of Dispatching experience in a Maryland Public Safety Answering Point (PSAP).
• Certified as Communications Training Officer (CTO).
REQUIRED CERTIFICATES AND/OR LICENSES:
• Vehicle Operator's license with satisfactory driving record that meets insurability standards of the City's insurance carrier is required. The employee must maintain the license for the duration of their employment.
• Certifications from IAED (International Academy of Emergency Dispatch) for Emergency Medical, Emergency Fire and Emergency Police Dispatch. The employee must maintain the certifications for the duration of their employment.
• CN1 Certification in METERS (Maryland Electronic Telecommunications Enforcement Resource System). The employee must maintain the certification for the duration of their employment.
• CPR Certification. The employee must maintain the certification for the duration of their employment.
REQUIRED SKILLS (Communication/Language; Mathematical; Computer; etc.):
• Knowledge of principles of appropriate conflict resolution techniques.
• Knowledge of principles and procedures related to the operation of computer aided dispatch systems.
• Knowledge of department General Orders and precedents pertaining to the dispatching of emergency equipment.
• Knowledge of standard radio and telephone communications receiving and transmitting equipment.
• Knowledge of standard broadcasting procedures and rules.
• Knowledge of the operation of common radio dispatch equipment.
• Knowledge of public safety classification codes.
• General knowledge of laws and ordinances to properly classify calls for service.
• Ability to work day, evening and night shifts.
• Ability to work Holidays and Weekends.
• Ability to actively listen and speak to people plainly and clearly by radio and phone, often in some state of distress.
• Ability to greet citizens with a positive attitude and provide assistance to citizens either on the phone or in person.
• Ability to comprehend and make inferences from written material.
• Ability to use logic and reasoning to reach conclusions and approaches to problems.
• Ability to multitask by effectively deploying Public Safety resources as required; simultaneously tracking their movements, updating responding units and citizens as information is obtained.
• Ability to follow instructions.
• Ability to empathize and show compassion.
• Ability to remain calm in distressing situations.
• Ability to operate a computer aided dispatch system, computer systems, and other office equipment quickly and accurately.
• Ability to problem solve-to prioritize the most important situations and think quickly on your feet.
• Ability to exercise good judgment and make sound decisions in emergency situations and with minimal supervision.
• Ability to possess tact; courtesy; reliability; accuracy; emotional stability.
• Ability to learn geographic features and streets of The City of Frederick.
• Ability to type at a speed of a minimum of 30 words per minute.
• Ability to write and speak clearly and concisely and spell correctly utilizing the English language.
• Ability to effectively communicate with and elicit information from upset and irate citizens.
• Ability to understand and follow oral and written instructions utilizing the English language.
• Ability to enter various types of Court Paperwork into the required databases.
• Ability to validate various types of METERS/NCIC entries on a monthly basis.
• Ability to perform quality control/second checks on METERS/NCIC entries.
OTHER DESIRABLES:
• Bilingual.
EMERGENCY COMMUNICATIONS SPECIALIST III
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Completes minor administrative tasks as delegated by the Emergency Communications Supervisory staff.
• Using a computer aided dispatch (CAD) system, receives and processes emergency calls from the public requesting police or other emergency service.
• Determines nature and location of emergency and assigns the level of priority of the call and enters the data into a computer-aided dispatch system for radio dispatch purposes, dispatching police or other emergency units as necessary and in accordance with established procedures.
• Receives and processes emergency and non-emergency calls.
• Maintains contact with all units on assignment.
• Maintains continuous status and location records of all police vehicles.
• Monitors video surveillance monitors located throughout headquarters.
• Enters, updates, and retrieves information from a variety of computer systems.
• Receives requests for information regarding vehicular registration, driving records, and warrant information, and provides pertinent data consistently while performing other tasks.
• Monitors several complex public safety radio frequencies.
• Asks vital questions and provides pre-arrival instructions for emergency and non-emergency calls.
• Identifies appropriate number and type o

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