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Communications Supervisor Jobs (NOW HIRING)

University of Utah

Administration Management

Campus, IL

$42K - $72K/yr

Additionally, the Eye Bank Communications Supervisor recruits, hires, and trains staff to perform all essential functions of the Eye Bank Donor Coordinator and Eye Bank Donor Screener roles. Learn ...

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Communications Supervisor information

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$41K

$85.9K

$145.5K

How much do communications supervisor jobs pay per year?

As of Jul 13, 2026, the average yearly pay for communications supervisor in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What degree do you need to be a communication specialist?

A communication specialist typically needs at least a bachelor's degree in communications, public relations, journalism, or a related field. Relevant skills such as writing, public speaking, and familiarity with communication tools are also important, and some roles may prefer or require a master's degree or professional certifications.

What are the key skills and qualifications needed to thrive as a Communications Supervisor, and why are they important?

To thrive as a Communications Supervisor, you need expertise in public relations, media strategy, and team leadership, often supported by a degree in communications or a related field. Familiarity with content management systems, social media platforms, and analytics tools is typically required. Strong interpersonal skills, crisis management, and the ability to mentor and motivate team members help set top performers apart. These competencies are crucial for ensuring consistent, effective messaging and for guiding teams through dynamic communication challenges.

What is the difference between Communications Supervisor vs Communications Coordinator?

AspectCommunications SupervisorCommunications Coordinator
CredentialsTypically requires a bachelor’s degree in communications, public relations, or related field; some roles prefer experience in supervisionUsually requires a bachelor’s degree in communications, marketing, or related field; less emphasis on supervisory experience
Work EnvironmentOversees communication teams, manages projects, and ensures messaging consistency within organizationsSupports communication efforts, drafts content, and coordinates media or internal communications
Employer & Industry UsageCommon in corporate, government, and nonprofit sectors for team leadership rolesUsed across similar sectors for supporting communication activities and content creation

The Communications Supervisor typically has more leadership responsibilities and oversees communication teams, while the Communications Coordinator focuses on executing communication tasks and supporting campaigns. Both roles require strong communication skills and relevant credentials, but the supervisor role involves more management and strategic planning.

How much does a communication specialist earn?

A communication specialist's average salary varies by experience and location but typically ranges from $50,000 to $75,000 annually. Those with advanced skills in digital media, public relations, or certifications may earn higher salaries, especially in larger organizations or specialized industries.

What does a Communications Supervisor do?

A Communications Supervisor oversees the daily operations of a communications center, such as a 911 dispatch center or corporate communications team. They are responsible for managing staff, ensuring proper protocols are followed, and coordinating communication between different departments or emergency services. Their duties also include training new employees, monitoring performance, and implementing policies to improve efficiency and effectiveness. The role requires strong leadership, organizational skills, and the ability to handle high-pressure situations.

What is a communication supervisor?

A communication supervisor is a professional responsible for overseeing an organization's internal and external communication efforts. They manage communication teams, develop messaging strategies, and ensure clear, effective information flow across various channels, often using tools like communication plans and media relations. Strong leadership, communication skills, and familiarity with communication tools are essential for this role.

What is the highest paying job in communication?

The highest paying roles in communication often include executive positions such as Chief Communications Officer (CCO) or Vice President of Communications, which can earn six-figure salaries. These roles typically require extensive experience, strategic leadership skills, and often a background in public relations, corporate communication, or media management.

How does a Communications Supervisor typically collaborate with other departments within an organization?

A Communications Supervisor regularly collaborates with departments such as marketing, public relations, and executive leadership to ensure consistent messaging and effective information flow. They often coordinate cross-functional projects like product launches or crisis communications, serving as a liaison to align strategies and priorities. This role requires strong interpersonal skills and the ability to adapt messaging for diverse internal and external audiences, making teamwork and clear communication essential for success.
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Communications Supervisor jobs near you

Emergency Communications Officer

City of Frisco, TX

Frisco, TX • On-site

$54K - $78K/yr

Full-time

Posted yesterday

Job description

Salary : $54,066.22 - $78,395.98 Annually
Location : Frisco, TX
Job Type: Full Time
Job Number: 202302243
Department: Police Department
Division: POLICE SERVICES
Opening Date: 09/26/2025
Closing Date: Continuous
Summary
Under direct supervision of the Emergency Communications Supervisor(s), the Emergency Communications Officer responds to emergency and non-emergency calls and dispatches needed services. Directs calls to appropriate Fire Department and Police Department emergency services. Must be available to work any shift, holidays and/or weekends.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.
Essential Job Functions & Other Important Duties
  • Answers emergency and non-emergency telephone lines and directs calls accordingly.
  • Gathers information from callers including location, nature, severity, and status of emergencies.
  • Assesses need for response and dispatches services accordingly.
  • Provides pre-arrival medical instructions on medical emergency calls.
  • Assists First Responders by relaying information regarding calls for service.
  • Documents and corrects 911 location premise errors in CAD (Computer Assisted Dispatch).
  • Enters data and maintains CAD for cautionary information in alert files.
  • Notifies appropriate entities related to problems or complaints under their jurisdiction.
  • Enters, maintains, updates and researches information in the Local, State, and National Law Enforcement Telecommunication Systems.
  • Ensures telephone and computer dispatch equipment is operational.
  • Researches and responds to inquiries from other law enforcement agencies and departments.
  • Performs duties required for accreditation process.
  • Enters and maintains regional warrants in conjunction with the Frisco Municipal Court.

Other Important Duties:
  • Must be available to work varying shifts.
  • Monitors several police, fire, and city radios as required.
  • Required to attend meetings, conferences, and training.
  • Performs other related duties as assigned.
  • Regular and consistent attendance for the assigned work hours is essential.

Job Requirements
  • Knowledge of emergency response practices and procedures.
  • Knowledge of computers and related equipment, hardware, and software for researching, retrieving, and maintaining a variety of informational and tracking databases.
  • Ability to adhere to TCIC/NCIC and TLETS/NLETS rules, regulations, and requirements.
  • Ability to adhere to practices and procedures for responding to and dispatching emergency services utilizing computer aided dispatch system.
  • City policies and procedures, Police Department General Orders, and Communications' Standard Operating Procedures.
  • Ability to work under stress and use sound judgment in emergencies.
  • Ability to be assertive and calm in soliciting information from distressed callers.
  • Ability to type at a speed necessary for successful job performance.
  • Ability to quickly assimilate information and implement an appropriate course of action.
  • Ability to verbally communicate clearly and concisely in English to ensure on-the-job safety.
  • Skill in effective oral and written communications.
  • Skill in responding effectively and appropriately to emergency calls for assistance.
  • Skill in accessing and maintaining multiple police databases simultaneously.
  • Skill in resolving customer complaints and concerns.

Education, Experience, and Certifications/Licenses:
  • High School Diploma or G.E.D., and one (1) year data entry or customer service representative experience; or equivalent combination of education and experience.
  • Must obtain Texas Commission on Law Enforcement Telecommunicator certification within one (1) year of entering the position.
  • Must obtain IAED Emergency Medical Dispatch certification within one (1) year of entering the position,
  • Must obtain TCIC/NCIC and TDD (Telecommunications Device for the Deaf) certifications within six (6) months of entering the position.
  • Must be a United States citizen.
  • Must be a minimum of 18 years of age.
  • Must pass a pre-employment drug screen, hearing test, polygraph, psychological examination, criminal background check and MVR check.
  • Must possess a valid Driver's License.

Environmental Factors & Conditions/Physical Requirements
Environmental Factors and Conditions/Physical Requirements:
  • Work is performed in an emergency communications environment.
  • May be exposed irate and hostile individuals, emergency situations, and a high stress environment.
  • May be exposed to extended period of sitting, viewing monitors and/or talking on the telephone or radio.
  • Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching.
  • Crouching - bending body forward by bending leg, spine.
  • Fingering - picking, pinching, typing, working with fingers rather than hand.
  • Hearing 1 - perceiving sounds at normal speaking levels, receive information.
  • Hearing 2 - receive detailed information, make discrimination in sound.
  • Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning.
  • Reaching - extending hands or arms in any direction.
  • Repetitive Motion - substantial movements of wrists, hands, fingers.
  • Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
  • Stooping - bending body downward, forward at waist, with full motion of lower extremities and back.
  • Talking 1- expressing ideas by spoken word.
  • Talking 2 - shouting to be heard above ambient noise.
  • Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.

Work Environment:
  • Work performed is primarily sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Equipment and Tools Utilized:
  • Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, police radio, video monitors, dispatch console, multiple law enforcement center databases and TDD.

City of Frisco benefits are available to all employees working full-time and scheduled to work at least 30 hours per week. More information is available at
01
Are you currently related to or living with anyone employed with the City of Frisco Police Department?
  • Yes
  • No

02
Are you at least 18 years of age or older?
  • Yes
  • No

03
Are you a United States Citizen?
  • Yes
  • No

04
Have you ever been convicted of or received deferred adjudication for a Class B misdemeanor within the last ten (10) years?
  • Yes
  • No

05
Have you ever been convicted of or received deferred adjudication for a Class A misdemeanor or felony?
  • Yes
  • No

06
Have you ever been convicted of or received deferred adjudication for a family violence offense?
  • Yes
  • No

07
Have you used or possessed marijuana or any product containing THC, within the last two (2) years?
  • Yes
  • No

08
If you were in the military what is the classification of your discharge?
09
Are you currently employed by the City of Frisco AND still within your probationary period?
  • Yes
  • No

10
Do you possess a valid State of Texas driver's license or are able to obtain one within thirty (30) days of employment?
  • Yes
  • No

11
Do you possess a High School diploma or GED AND one (1) year data entry or customer service representative experience, or equivalent combination of education and experience?
  • Yes
  • No

12
The Emergency Communications department operates 24 hours/365 days a year. Are you able to work any variation of shifts that may encompass morning, evening, and night hours?
  • Yes
  • No

13
If you have tattoos not covered by a standard swimsuit (female: two-piece, male: swim trunks), please describe your tattoos in detail, the location on your body, and meaning of the tattoo. (If no tattoos put N/A.)
14
If a Frisco Police Department employee referred you to apply, please provide their full name and 30#.
Required Question

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