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Communications Supervisor Jobs (NOW HIRING)

Assist Ambulance is seeking an experienced Communications Supervisor to join our team full-time! Assist is a New York City EMS agency offering a full range of BLS and ALS emergency medical and ...

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Communications Supervisor information

See salary details

$41K

$85.9K

$145.5K

How much do communications supervisor jobs pay per year?

As of May 28, 2026, the average yearly pay for communications supervisor in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Communications Supervisor, and why are they important?

To thrive as a Communications Supervisor, you need expertise in public relations, media strategy, and team leadership, often supported by a degree in communications or a related field. Familiarity with content management systems, social media platforms, and analytics tools is typically required. Strong interpersonal skills, crisis management, and the ability to mentor and motivate team members help set top performers apart. These competencies are crucial for ensuring consistent, effective messaging and for guiding teams through dynamic communication challenges.

How does a Communications Supervisor typically collaborate with other departments within an organization?

A Communications Supervisor regularly collaborates with departments such as marketing, public relations, and executive leadership to ensure consistent messaging and effective information flow. They often coordinate cross-functional projects like product launches or crisis communications, serving as a liaison to align strategies and priorities. This role requires strong interpersonal skills and the ability to adapt messaging for diverse internal and external audiences, making teamwork and clear communication essential for success.

What does a Communications Supervisor do?

A Communications Supervisor oversees the daily operations of a communications center, such as a 911 dispatch center or corporate communications team. They are responsible for managing staff, ensuring proper protocols are followed, and coordinating communication between different departments or emergency services. Their duties also include training new employees, monitoring performance, and implementing policies to improve efficiency and effectiveness. The role requires strong leadership, organizational skills, and the ability to handle high-pressure situations.

What is the difference between Communications Supervisor vs Communications Coordinator?

AspectCommunications SupervisorCommunications Coordinator
CredentialsTypically requires a bachelor’s degree in communications, public relations, or related field; some roles prefer experience in supervisionUsually requires a bachelor’s degree in communications, marketing, or related field; less emphasis on supervisory experience
Work EnvironmentOversees communication teams, manages projects, and ensures messaging consistency within organizationsSupports communication efforts, drafts content, and coordinates media or internal communications
Employer & Industry UsageCommon in corporate, government, and nonprofit sectors for team leadership rolesUsed across similar sectors for supporting communication activities and content creation

The Communications Supervisor typically has more leadership responsibilities and oversees communication teams, while the Communications Coordinator focuses on executing communication tasks and supporting campaigns. Both roles require strong communication skills and relevant credentials, but the supervisor role involves more management and strategic planning.

More about Communications Supervisor jobs
What cities are hiring for Communications Supervisor jobs? Cities with the most Communications Supervisor job openings:
Who are the top companies hiring for Communications Supervisor jobs? The top employers for Communications Supervisor jobs are:
What states have the most Communications Supervisor jobs? States with the most job openings for Communications Supervisor jobs include:
Infographic showing various Communications Supervisor job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $85,857 per year, or $41.3 per hour.
Communications Supervisor

Communications Supervisor

PRIORITY ONDEMAND

Fredericksburg, VA • On-site

Other

Posted 11 days ago


Job description

General Description:

Under general supervision, this position is responsible to assist with the day-to-day operations of the dispatch and call center. Must be able to provide a high level of customer service to all customers; internal and external. Follow LifeCare’s SOGs along with the directives of management and the executive leadership team.

Functions:

  • Assist with monthly schedules and monitor shifts on daily basis
  • Maintains accountability for personnel and enforce tardy and absentee policies
  • Maintain minimum and acceptable levels of staffing for departments to include tracking and monitoring of overtime
  • Complete daily staffing report for upper management
  • Review of daily timecards, verify for accuracy and timely submission of payroll
  • Responsible for employee photos, TIMS compliance, expiring certifications and compliance requirements for staff
  • Assist with interviewing potential staff and making recommendations to HR on hiring
  • Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned shifts.
  • Keeps informed of departmental regulations, policies, and procedures.
  • Ensures all calls are handled in a timely fashion and all discrepancies are reported to the appropriate department head or manager.
  • Ensure communication department operates professionally Completion of probationary and annual reviews
  • Ability to handle disciplinary actions and personnel issues
  • Ensure staff is adequately trained to perform functions within department other duties assigned.

Skills:

  • Extensive knowledge of EMS industry
  • Excellent oral and written communication skills to include:
  • Speaks clearly over the telephone and radio Ability to use computer proficiently
  • Types minimum of 30 WPM
  • Able to communicate verbally with subordinates and supervisors/managers Ability to make fast and accurate decisions
  • Ability to work in a high stress environment Flexible with shift/schedule assignments
  • Ability to adapt, handle complex situations, and prioritize projects/assignments in a timely manner Ability to multi-task, observe     situations analytically and objectively while relaying details accurately Skills in reading and interpreting maps to determine        locations of facilities, units and/or crews.
  • Ability to work alone and successfully work a shift without immediate assistance or supervision.

Certifications:

  • EVOC Certification
  •   CPR Certification
  • FEMA ICS 100, 200, 700 & 800b Certifications Hazmat Certification
  • Virginia Driver's License with no negative points on driving record
  •   US citizen or legal alien
  • No felony convictions within the last five years
  • Minimum of high school diploma (college graduate preferred)