ZipRecruiter

Log In

1

Communication Trainer Jobs (NOW HIRING)

GNCO, Inc.

Technical Communicator (TC)/Trainer

Columbus, OH · On-site

$31.50 - $41.75/hr

TECHNICAL COMMUNICATOR/TRAINER WHY JOIN GNCO? We are a 3rd generation family-owned company. Our ... Strong interpersonal communication skills and ability to build relationships with internal and ...

SLIM CHICKENS

CORPORATE TRAINER

Fayetteville, AR

Communicate training progress, opportunities, and challenges to restaurant leadership and the Field Training Manager (FTM) * Provide feedback on trainee performance and readiness * Partner with ...

United Rentals

United Academy Trainer

Earth City, MO · On-site

Communicate training schedules, customer opportunities, and market intelligence to local and regional teams. Maintain accurate and timely training records, practical evaluations, certifications, and ...

Life Time

Intern-Personal Trainer

Roseville, CA · On-site

Document your experience each week: interesting observations, lessons learned, questions for discussion, comments on workouts observed, useful client communication / training techniques, etc ...

Life Time

Personal Trainer - Intern

Warrenville, IL

$17.25/hr

Document your experience each week: interesting observations, lessons learned, questions for discussion, comments on workouts observed, useful client communication / training techniques, etc ...

nLeague

Communication Specialist

Nashville, TN · On-site

$51K - $68K/yr

Communication Specialist-Int Department: TDOH-FHW-CSS Location: 710 James Robertson Parkway 7 th ... Accessibility training will be provided, and the selected candidate will be expected to achieve and ...

Smithfield Foods, Inc.

On-The-Job Trainer

Cudahy, WI · On-site

Your keen observation skills, clear communication, and patient coaching style will directly ... Employee Training & Skill Development: In this role, you will train new-hire and job-bid employees ...

next page

Showing results 1-20

All JobsCommunication Trainer Jobs

Communication Trainer information

See salary details

$28K

$87.3K

$112.5K

How much do communication trainer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for communication trainer in the United States is $87,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $111,000.00 per year, depending on experience, location, and employer.

What does a communication trainer do?

A Communication Trainer helps individuals and teams improve their verbal, non-verbal, and written communication skills. They design and deliver training programs on topics such as public speaking, interpersonal communication, and workplace collaboration. Their role often includes coaching, role-playing exercises, and feedback sessions to enhance communication effectiveness. Communication Trainers work in corporate settings, educational institutions, or as independent consultants. Their goal is to boost confidence, clarity, and professionalism in communication.

What are the typical daily responsibilities of a communication trainer?

A Communication Trainer's daily responsibilities often include designing and delivering training sessions, creating lesson plans and assessment tools, and evaluating participant progress. They may lead workshops, facilitate small group activities, and provide one-on-one coaching to improve communication skills in areas like public speaking, conflict resolution, and presentation delivery. Regular collaboration with HR teams, department heads, and other trainers is common to ensure training aligns with organizational objectives. This role also involves staying up-to-date with best practices and continuously refining training materials based on participant feedback and industry trends.

What are the key skills and qualifications needed to thrive as a communication trainer?

To thrive as a Communication Trainer, you need expertise in instructional design, adult learning principles, and advanced communication techniques, often backed by a degree in communications, education, or a related field. Familiarity with training software, virtual collaboration tools, and certifications such as ATD (Association for Talent Development) can be highly advantageous. Strong interpersonal skills, active listening, and the ability to motivate and engage learners are critical soft skills for this role. These skills ensure effective knowledge transfer, foster participant growth, and deliver impactful training sessions that meet organizational goals.

What is the role of a communication trainer?

A communication trainer is responsible for teaching individuals or groups effective verbal and non-verbal communication skills, often through workshops, coaching, and training sessions. They help improve clarity, confidence, and interpersonal skills, which are essential for professional and personal interactions.
More about Communication Trainer jobs

What cities are hiring for Communication Trainer jobs?

Cities with the most Communication Trainer job openings:

What states have the most Communication Trainer jobs?

States with the most job openings for Communication Trainer jobs include:

What job categories do people searching Communication Trainer jobs look for?

The top searched job categories for Communication Trainer jobs are:

Communication Trainer jobs near you
Infographic showing various Communication Trainer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $87,325 per year, or $42 per hour.

Technical Communicator (TC)/Trainer

GNCO, Inc.

Columbus, OH • On-site

$31.50 - $41.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

TECHNICAL COMMUNICATOR/TRAINER
WHY JOIN GNCO?
We are a 3rd generation family-owned company.
Our core values shape our culture and drive us to deliver the best for our employees and customers.
We uphold a culture of: Positivity | Teamwork | Self-development | Integrity | Community Service | Safety
JOB SUMMARY
The Technical Communicator (TC)/Trainer is responsible for providing technical support to company technicians, product support team members, sales representatives, and customers. They ensure technical issues are resolved in a timely manner with high first-time fix rates. The TC/Trainer will partner with Product Support Managers to improve the technical skillset of the overall operation.
ESSENTIAL FUNCTIONS
  • Answers phone calls via the TC hotline from technicians, providing immediate technical support to fix issues.
  • Assists technicians to diagnose issues, troubleshoot problems, and repair issues properly.
  • Documenting technical support through creation of a ticket for all calls and emails. Review and close tickets on weekly basis and document through reporting process.
  • Review and analyze TC hotline data to identify common technical problems requiring support and information with product support team.
  • Documents technical phone calls, monitoring repair times and reviewing with management to understand where additional training support and improvements are needed.
  • Have strong working knowledge of all brands within the material handling industry, including brands outside of GNCO.
  • Develops service reports during troubleshooting with technicians and adds reports to the technical support library.
  • Develops Service Alerts in an effort to provide field repair support prior to the manufacturer’s published service campaign/product support bulletin (PSB).
  • Performs on-site technical training to assist in the development of the technician workforce.
  • Coaches technicians through advanced technical issues explaining root cause and procedure to repair.
  • Develops policy requests for manufacturers, alerting them to technical issues as needed.
  • Responsible for maintaining required service tooling, ordering and replacing equipment as needed.
  • Assists Product Support and Sales staff as needed with sales demos, parts sourcing, service tech support, etc. which requires travel to dealerships and/or customer sites.
  • Tracks, updates, and supports field technician computers with required software, programs, cables, etc., ensuring software updates are completed timely for all brands under GNCO.
  • Leads by example in promoting a safe workplace; follows GNCO’s core safety values and ensures basic safety standards are adhered to including SDS, PPE, JSAs, hot work permits, and customer safety rules.
  • Performs failure analysis and communicates findings to Product Support, manufacturers, and customers.
  • Performs engineering/customizing for special applications seeking manufacturer approval to maintain warranties.
  • Advises Product Support management and customers when there are pending technical issues taking longer than one day to resolve, ensuring follow up with technician and Service Account Supervisor.
  • Assists Product Support with troubleshooting difficult cases, often requiring travel to dealerships and/or customer sites.
  • Assists and collaborates with the Warranty Administrator to ensure all service campaigns/product support bulletins (PSBs) are communicated; ensures plans are put in place to complete timely and efficiently.
  • Assists the Warranty Administrator with the claims process.
  • Participates in classroom and factory training as required.
  • Provides classroom training to technicians, requiring travel to local dealerships
  • Provides operator training to technicians during onboarding process
  • Develops and/or updates training curriculum materials to meet OEM standards
  • Collaborates with Rental to coordinate equipment needed for training purposes
  • Assist technicians in the field with on-the-job-training and/or diagnosing difficult cases
  • Maintains updated records of training classes and technician accounts
  • Assists when needed with creating technician accounts, making travel arrangements, and scheduling training/operator classes
  • Assists with eLearning and monitoring onboarding completion of new technicians
  • Is reliable and punctual in reporting for work as scheduled.
  • Maintains professionalism on the job at all times and helps set standards for professional customer service.
  • Performs other duties of a similar nature as required.
POSITION QUALIFICATIONS
EDUCATION
High School Diploma or equivalent. Vocational or technical certification preferred.
EXPERIENCE
  • Five or more years of experience in a service technician role in the material handling industry.
  • Previous experience in a customer service role preferred.
  • Comprehensive knowledge of electrical, hydraulic, and mechanical operations.
ADDITIONAL REQUIREMENTS
  • Ability to interpret and communicate technical information clearly and effectively.
  • Strong problem-solving skills with emphasis on developing alternative solutions.
  • Strong interpersonal communication skills and ability to build relationships with internal and external customers.
  • Proficiency in Microsoft Office Suite.
  • Ability to work independently and to effectively prioritize demands and execute tasks.
  • Keen attention to detail.
  • Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
  • Strong project management and organizational skills.
BENEFITS
Health Benefits: Comprehensive benefits include medical, dental, vision along with additional plan options (opportunity to earn monthly premium discounts)
Free Telehealth Benefits: Receive virtual medical care through Teledoc with a $0 copay, offering a convenient alternative to in-person visits
Retirement Savings: 401(k) with employer match and profit-sharing eligibility
Vacation/Holidays: 3 weeks PTO annually prorated in the first year, and 10 paid company holidays
Reimbursements amp; Programs: Annual Boot Allowance, Prescription Safety Glasses, Gym Reimbursement, and Tuition Reimbursement
GNCO is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are proud employers of Veterans, helping them navigate life's transitions and reach their fullest potential.

Apply