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Quality Trainer Jobs (NOW HIRING)

Quality Technician

Sharon Center, OH ยท On-site

$23 - $27/hr

The Quality Technician interfaces with all other departments within the organization on quality-related issues and can act as quality trainer as required. โ€ข The Quality Technician acts as the site ...

Quality Training Specialist M/F ( 30691 ) At Guerbet, we build lasting relationships so that to enable people to live better . This is Our Purpose. We are a global leader in medical imaging, offering ...

Job Overview The Training and Quality Manager is responsible for the strategic development, implementation, and oversight of training and quality initiatives for the Patient Service Center and ...

Tuknik Government Services, a Koniag Government Services company , is seeking a Quality Training Manager to support TGS and our government customer at Lee Summit, MO. This position is for possible ...

Tuknik Government Services, a Koniag Government Services company , is seeking a Quality Training Manager to support TGS and our government customer at Lee Summit, MO. This position is for possible ...

Quality Control Trainer in Rensselaer, NY Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over ...

Trainer, Quality Control - CDMO Hartmann Young is partnered with a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical ...

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Quality Trainer information

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$27K

$70.4K

$145K

How much do quality trainer jobs pay per year?

As of Aug 6, 2026, the average yearly pay for quality trainer in the United States is $70,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $82,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a quality trainer, and why are they important?

A Quality Trainer needs a solid grasp of quality assurance principles, training methodologies, and process improvement techniques, often backed by a relevant degree or certifications like Six Sigma or ISO. Familiarity with learning management systems (LMS), quality management software, and data analysis tools is typically required. Outstanding communication, presentation skills, and the ability to motivate and engage learners distinguish top performers in this role. These skills ensure effective knowledge transfer, consistent quality standards, and continuous organizational improvement.

How does a quality trainer typically collaborate with other departments to ensure consistent training standards?

Quality Trainers often work closely with operations, human resources, and compliance teams to ensure that training materials and sessions align with company standards and regulatory requirements. They regularly consult with department managers to identify skill gaps and update training programs accordingly. This collaboration helps maintain consistency in quality practices across the organization and allows trainers to tailor content to the specific needs of each team, ultimately supporting continuous improvement.

What is a quality trainer?

Quality Trainers are professionals responsible for educating employees about quality standards, processes, and best practices within an organization. They design and deliver training programs to ensure staff understand and follow quality assurance procedures, which helps maintain high product or service standards. Quality Trainers often assess training needs, develop instructional materials, and monitor the effectiveness of training initiatives to support continuous improvement. Their work is crucial in industries that require compliance with regulatory standards, such as manufacturing, healthcare, and customer service.

What is the difference between Quality Trainer vs Quality Assurance Specialist?

AspectQuality TrainerQuality Assurance Specialist
CredentialsTypically requires training certifications, teaching experience, and industry-specific knowledgeRequires certifications like ASQ CQE or CQA, technical knowledge, and industry experience
Work EnvironmentOften works in training centers, corporate offices, or manufacturing facilities, delivering training sessionsWorks in labs, production lines, or offices, focusing on process audits and product quality
Employer & Industry UsageUsed by manufacturing, healthcare, and service industries to train staff on quality standardsEmployed in similar industries to ensure compliance, perform audits, and improve processes

While both roles focus on quality, a Quality Trainer primarily educates staff on quality procedures, whereas a Quality Assurance Specialist evaluates and ensures product or service quality through audits and testing.

More about Quality Trainer jobs
What states have the most Quality Trainer jobs? States with the most job openings for Quality Trainer jobs include:
Infographic showing various Quality Trainer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $70,359 per year, or $33.8 per hour.

Service Quality Trainer

Michael & Son Services Inc

Alexandria, VA โ€ข On-site

Full-time

Re-posted 11 days ago


Job description

Service Quality Trainer

Position Overview

The Service Quality Trainer architects and leads the overarching customer experience and service excellence strategy across our entire trade operations. This individual contributor transforms technical service delivery into a premium brand differentiator by embedding elite, world-class hospitality standards into field and office operations.

Key Responsibilities:

Strategic Architecture

  • Establish premier service benchmarks for all customer-facing trade and support roles.
  • Assist with designing the end-to-end customer journey map from initial dispatch call to post-service follow-up.
  • Collaborate with executive leadership to align service behaviors with business growth goals.

Advanced Curriculum & Soft Skills Training

  • Build a comprehensive, scalable curriculum for field and office staff.
  • Translate luxury hospitality frameworks into practical, field-friendly communication steps.
  • Develop specialized modules for defusing high-stakes escalations and premium client management.

Metrics, Accountability & Quality Assurance

  • Partner with Service Managers to drive customer satisfaction metrics.
  • Audit service delivery via field ride-alongs, call monitoring, and "mystery shopper" programs.
  • Analyze operational data to identify performance gaps and deploy targeted training interventions.

Qualifications:

  • Experience: 10+ years of experience in luxury hospitality management and / or training management within residential services, HVAC, plumbing, or electrical sectors. Bachelor's Degree and / or certifications in Hospitality is preferred.
  • Luxury Background: Direct, verified prior employment with elite hospitality brands (e.g., Four Seasons, Ritz-Carlton).
  • Service Culture: Direct, verified training or employment experience with Disney or Disney-like service culture frameworks.
  • Industry: Proven success adapting hospitality principles to various industries specifically decentralized, field-based, or trade industries.

Skills:

  • Influence: Exceptional ability to gain buy-in and respect from seasoned trade professionals.
  • Data Literacy: Strong aptitude for translating customer feedback metrics into actionable training strategies.
  • Agility: Expert at pivoting training methods to support rapid business scaling or new trade lines.