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Communication Trainer Jobs in Colorado (NOW HIRING)

Communication Officer I

Black Hawk, CO ยท On-site

$70K - $99K/yr

COMMUNICATIONS OFFICER I DEPARTMENT: POLICE REQUISITION: 1185 STATUS: REGULAR FULL-TIME; NON-EXEMPT ... training and development of department personnel as related to dispatch; verify validity of ...

Utilize our free app to easily track client progress, manage communications, and enter measurements seamlessly. RESPONSIBILITIES The Certified Personal Trainer will be responsible for providing one ...

Utilize our free app to easily track client progress, manage communications, and enter measurements seamlessly. RESPONSIBILITIES The Certified Personal Trainer will be responsible for providing one ...

Utilize our free app to easily track client progress, manage communications, and enter measurements seamlessly. RESPONSIBILITIES The Certified Personal Trainer will be responsible for providing one ...

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Showing results 1-20

Communication Trainer information

See Colorado salary details

$29.4K

$91.8K

$118.3K

How much do communication trainer jobs pay per year?

As of Jun 13, 2026, the average yearly pay for communication trainer in Colorado is $91,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $116,700.00 per year, depending on experience, location, and employer.

What does a Communication Trainer do?

A Communication Trainer helps individuals and teams improve their verbal, non-verbal, and written communication skills. They design and deliver training programs on topics such as public speaking, interpersonal communication, and workplace collaboration. Their role often includes coaching, role-playing exercises, and feedback sessions to enhance communication effectiveness. Communication Trainers work in corporate settings, educational institutions, or as independent consultants. Their goal is to boost confidence, clarity, and professionalism in communication.

What are the typical daily responsibilities of a Communication Trainer?

A Communication Trainer's daily responsibilities often include designing and delivering training sessions, creating lesson plans and assessment tools, and evaluating participant progress. They may lead workshops, facilitate small group activities, and provide one-on-one coaching to improve communication skills in areas like public speaking, conflict resolution, and presentation delivery. Regular collaboration with HR teams, department heads, and other trainers is common to ensure training aligns with organizational objectives. This role also involves staying up-to-date with best practices and continuously refining training materials based on participant feedback and industry trends.

What are the key skills and qualifications needed to thrive in the Communication Trainer position, and why are they important?

To thrive as a Communication Trainer, you need expertise in instructional design, adult learning principles, and advanced communication techniques, often backed by a degree in communications, education, or a related field. Familiarity with training software, virtual collaboration tools, and certifications such as ATD (Association for Talent Development) can be highly advantageous. Strong interpersonal skills, active listening, and the ability to motivate and engage learners are critical soft skills for this role. These skills ensure effective knowledge transfer, foster participant growth, and deliver impactful training sessions that meet organizational goals.

What are popular job titles related to Communication Trainer jobs in Colorado? For Communication Trainer jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Communication Trainer jobs in Colorado look for? The top searched job categories for Communication Trainer jobs in Colorado are:
Infographic showing various Communication Trainer job openings in Colorado as of June 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $91,823 per year, or $44.1 per hour.

Emergency Communication Supervisor

ADAMS COUNTY COMMUNICATIONS CENTER AUTHORITY

Commerce City, CO โ€ข On-site

$40.43 - $60.67/hr

Full-time

Posted 19 days ago


Job description

Description
Application Deadline: All applications must be submitted by Friday, June 19, 2026 by 11:59 PM
REPORTS TO: Law Enforcement Operations Manager and Fire Operations Manager
DIRECT REPORTS: Full- Time and Part- Tim Emergency Communication Specialists I&II
FLSA STATUS: Full Time FLSA, Non-Exempt, 40 hours per work week
SUMMARY OF POSITION:
Serves as a working supervisor on an assigned shift within the communications center, performing the full range of call-taking and dispatching duties while also supervising, directing, and supporting staff. Provides real-time operational leadership by monitoring and participating in call handling and dispatch functions while ensuring adherence to established policies, procedures, and protocols. This position is also responsible for mentoring, coaching, and guiding employees to support professional development and operational excellence. Conducts and participates in employee performance evaluations, provides ongoing feedback, and assists in identifying training needs and performance improvement opportunities. Ensures daily operations are effectively managed, including staffing, quality assurance, and continuous improvement of service delivery.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(The following statements are illustrative of duties and responsibilities and do not include all tasks that may be required. ADCOM911 retains the right to modify duties at any time without notice.)
  • Answer, process, and prioritize emergency and non-emergency calls for service in a professional, accurate, and timely manner, ensuring compliance with APCO/NENA call answer time performance standards, including the goal of answering 90% of calls within 15 seconds.
  • Obtain, verify, and document accurate information including location, nature of incident, and caller details.
  • Utilize mapping systems, caller location technology, and related tools to confirm incident locations.
  • Classify and prioritize calls in accordance with established policies and protocols.
  • Effectively manage distressed, hostile, or emotionally charged callers.
  • Provide Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) instructions when certified and follow approved protocols.
  • Dispatch law, fire, EMS, and other public safety personnel across multiple agencies.
  • Monitor radio traffic on multiple channels and maintain real-time awareness of field unit status and activity.
  • Relay critical information clearly, accurately, and efficiently to responding personnel.
  • Manage high-volume radio and telephone traffic during routine and critical incidents.
  • Maintain responder safety by providing timely updates and situational awareness.
  • Coordinate multi-agency and mutual aid responses.
  • Initiate emergency mass notification alerts, and emergency operations procedures when required.
  • Enter, update, and maintain incident records in the Computer Aided Dispatch (CAD) system.
  • Accurately document all incident activity, updates, and significant operational information.
  • Conduct NCIC/CJIS/CBI and other authorized database inquiries for warrants, vehicles, and related information in compliance with regulations.
  • Maintain records, reports, logs, and statistical data.
  • Operate and maintain communications systems including 911 phone systems, CAD, radios, and related software.
  • Identify, troubleshoot, and coordinate repair of communications equipment and system issues impacting operations.
  • Evaluate emerging technologies and provide recommendations and proposals to management for operational improvement.
  • Provide daily operational direction, guidance, and support to staff on shift.
  • Ensure adequate staffing levels and adjust schedules or provide coverage as needed.
  • Monitor call taking, dispatching, and radio communications for quality, accuracy, and compliance with standards.
  • Conduct quality assurance and quality improvement activities, including timely feedback and training to support staff performance.
  • Train, mentor, and coach employees; identify training needs and coordinate professional development.
  • Serve as a Communications Training Officer (CTO) as needed.
  • Conduct employee performance evaluations and participate in corrective action and performance improvement processes.
  • Participate in recruitment, interviewing, selection, and onboarding of personnel.
  • Address employee concerns and assist in resolving workplace conflicts in a professional and timely manner.
  • Provide leadership during complex, high-risk, and major incidents to ensure operational continuity.
  • Serve as liaison between communications staff, command staff, and external public safety agencies.
  • Assist in development, implementation, and revision of policies, procedures, and operational guidelines.
  • Ensure compliance with applicable laws, regulations, certification requirements, and confidentiality standards.
  • Ensure enforcement of ADCOM policies, procedures, and standards.
  • Establish and adjust schedules, workflows, and resource allocation to support effective operations.
  • Prepare after-action reports and recommend operational improvements following significant incidents.
  • Respond to public inquiries and complaints related to communications services and ensure appropriate follow-up.
  • Perform other duties as assigned.

KNOWLEDGE AND ABILITIES:
Knowledge of:
  • Working knowledge of public safety telecommunications principles, emergency dispatch operations, and modern communications systems, including Computer-Aided Dispatch (CAD), 9-1-1 phone systems (including reporting software), and radio systems, with the ability to troubleshoot related operational equipment.
  • CAD systems, 911 phone systems, radio systems, and related communications technology.
  • APCO/NENA standards, including call handling, response prioritization, and communications best practices.
  • Emergency call-taking techniques, including questioning and information-gathering methods.
  • Dispatching procedures and radio communications protocols.
  • NCIC/CJIS/CBI systems and regulatory requirements governing information access and use.
  • Modern office software applications include Microsoft Office 365 and agency-specific platforms (e.g., CodeRED, TotalResponse, GovWorx, Schedule Express, Paycom, SharePoint).
  • Recordkeeping, documentation, and reporting practices.
  • Customer service principles and conflict resolution techniques.
  • Geographic features and jurisdictional knowledge of service area.
  • English usage, grammar, spelling, and punctuation.
  • Applicable federal, state, and local laws, codes, and regulations.
  • Principles of supervision, leadership, training, performance management and budgeting.

Ability to:
  • Perform as a working supervisor while maintaining operational dispatch proficiency.
  • Answer and manage high-volume emergency communications while meeting performance standards.
  • Make sound decisions under pressure in high-risk or life-threatening situations.
  • Remain calm, focused, and professional in stressful or dynamic environments.
  • Manage multiple priorities simultaneously with accuracy and efficiency.
  • Demonstrate leadership, mentoring, and coaching skills to support employee development.
  • Conduct employee evaluations and provide constructive performance feedback.
  • Communicate clearly and effectively, both orally and in writing.
  • Build and maintain effective working relationships with staff, agencies, and the public.
  • Apply emotional intelligence in interactions with staff, leadership, and external partners.
  • Adapt quickly to operational changes and shifting priorities.
  • Troubleshoot operational issues and take appropriate corrective action.
  • Maintain confidentiality and comply with all legal and policy requirements.
  • Demonstrate initiative, accountability, and a strong commitment to service delivery.

EDUCATION AND EXPERIENCE:
Minimum Requirements
  • Education: High School Diploma or GED, supplemented by specialized training in public safety communications or a related field.
  • Two (2) years of experience in public safety call taking and dispatching for police, fire, and EMS, including at least one (1) year in a supervisory role or equivalent experience in a Public Safety Answering Point (PSAP).
  • One (1) year CTO experience.

Preferred Requirement:
  • Current employment in, or recent (within the last two (2) years) experience with, a medium-sized Public Safety Answering Point (PSAP) or a comparable agency with similar call volume to ADCOM.

POSSESSION OF, OR ABILITY TO OBTAIN, AND MAINTAIN A CURRENT CERTIFICATION FOR THE FOLLOWING:
  • Valid government issued ID or passport
  • APCO CTO Certification
  • CJIS Compliancy
  • TotalResponse Suite Certification or equivalent
  • NIMS ICS 100, 200, 247B, 700 and 800

CONDITIONS OF EMPLOYMENT:
  • Must pass a pre-employment criminal background check and if required a, comprehensive background investigation, including:
  • Criminal history
  • Motor Vehicle Report
  • Reference checks
  • Personnel file review
  • Verification of education/certificates
  • Submit to fitness-for-duty evaluations as required.
  • Within six (6) months of hire, complete ECSIII 7-channel training, successfully pass all required position tests, and obtain a passing score for each.
  • Successful candidate will be subject to a one (1) year probationary period.
  • Must participate in a rotating on-call schedule and remain available to respond as needed for up to seven (7) consecutive days at time.
  • Meet or exceed expectations on yearly performance evaluation.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Sedentary Work
  • Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
  • Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Employees may be required to sit for prolonged periods .

Work Environment Conditions
  • Position operates in a professional office environment requiring extended screen time, multitasking, and handling of frequent interruptions.
  • Work is performed in an active 911 communications center with frequent exposure to high noise levels from multiple conversations, radios, and alert tones, as well as routine exposure to stressful and emotionally challenging situations.
  • Remote work is not available.

Required Physical Activity
  • The employee must be able to visually monitor multiple computer screens, read small text, and interpret on-screen data in varying lighting conditions.
  • The employee must be able to effectively hear and comprehend conversations via telephone, radio, and headset, including in high-noise or high-stress environments.
  • Ability to communicate clearly and effectively to obtain, interpret, and relay critical information via telephone, radio, and in person.
  • The employee is regularly required to stand, twist, and use repetitive motions in the conduct of work.
  • The employee is required to perform light lifting to 10 pounds.
  • Ability to maintain composure and perform effectively in high-stress and emergency situations.