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Commission Technical Support Jobs (NOW HIRING)

... technical support, IT helpdesk, or cloud support * Exceptional communication skills and a strong ... bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your ...

Technical Support Associate

Wilmington, MA · Hybrid

$20.51 - $35.76/hr

As a Technical Support Assistant, you will be responsible for assisting Account Managers and ... equity and commissions for some positions. Department Account Management & Service Required ...

The primary responsibility of the Technical Support Analyst is to provide advanced technical ... For base-salary + commission sales roles, the range represents On-Target Earnings. Min - Max : $53 ...

The primary responsibility of the Technical Support Analyst is to provide advanced technical ... For base-salary + commission sales roles, the range represents On-Target Earnings. Min - Max : $53 ...

Job Requisition ID # 26WD99372 We are hiring a Technical Support Specialist to join our support ... In addition to base salaries, our compensation package may include annual cash bonuses, commissions ...

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Commission Technical Support information

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$14

$26

$44

How much do commission technical support jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for commission technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

How does a Commission Technical Support specialist typically interact with sales teams and clients?

A Commission Technical Support specialist frequently collaborates with sales teams to resolve commission-related technical issues, ensure accurate reporting, and facilitate the smooth operation of commission tracking systems. They often serve as a bridge between the technical and sales departments, translating business needs into technical solutions and troubleshooting system errors. Direct communication with clients or internal stakeholders is common, particularly when clarifying commission calculations or addressing discrepancies. This collaborative environment requires strong communication skills, attention to detail, and a proactive approach to problem-solving.

What jobs pay 4000 a week without a degree?

Commission-based technical support roles can pay $4,000 or more weekly for experienced professionals who build a strong client base and have excellent sales skills. These jobs often involve high commissions from product or service sales, requiring technical knowledge, communication skills, and self-motivation, but typically do not require a formal degree. Earnings depend on performance, industry, and the ability to generate consistent sales.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, AI tools complement rather than fully replace human technicians, who provide personalized assistance and handle nuanced situations. Technical support roles now often require skills in AI tools, troubleshooting, and customer communication.

What are Commission Technical Support roles?

Commission Technical Support roles are positions responsible for assisting customers or internal teams with issues related to commission systems, software, or payments. These professionals help troubleshoot technical problems, ensure accurate commission calculations, and support the implementation and maintenance of commission-related tools. They often work closely with sales, finance, and IT departments to resolve discrepancies and answer questions about commission structures. Strong analytical and communication skills are important, as the role often requires interpreting data and explaining technical information to non-technical users.

What are the key skills and qualifications needed to thrive as a Commission Technical Support specialist, and why are they important?

To thrive as a Commission Technical Support specialist, you need strong analytical abilities, troubleshooting skills, and a background in technical support or IT, often supported by relevant certifications such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote diagnostic tools, and commission calculation or management software is typically required. Excellent communication, patience, and problem-solving skills help in effectively assisting users and resolving complex issues. These competencies are crucial for ensuring quick resolution of technical problems, maintaining customer satisfaction, and supporting accurate commission processing.

What is the highest paid commission job?

In commission-based roles, high-paying jobs include sales executives, real estate agents, and financial advisors, with top earners sometimes making over $200,000 annually through commissions. Success depends on industry, experience, and sales volume, with skills in negotiation and client management being crucial.

How to become a technical support agent?

To become a technical support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic knowledge of computer systems and software. Relevant certifications, such as CompTIA A+ or ITIL, can improve job prospects, and experience with troubleshooting tools and customer service is often required. On-the-job training is common, and roles may require working in shifts or handling technical issues across various platforms.

What is the difference between Commission Technical Support vs Customer Service Representative?

AspectCommission Technical SupportCustomer Service Representative
Required CredentialsTechnical certifications, relevant technical knowledgeHigh school diploma or equivalent, soft skills
Work EnvironmentCall centers, technical support centers, on-site or remoteCall centers, retail, office settings
Employer & Industry UsageTelecom, technology, service providersRetail, service industries, telecom
Common Search & ComparisonTechnical skills, troubleshooting, product supportCustomer interaction, issue resolution, communication skills

Commission Technical Support focuses on resolving technical issues, requiring specialized knowledge and certifications, often in technical environments. Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. Both roles are vital in customer-facing industries but differ mainly in technical complexity and required credentials.

More about Commission Technical Support jobs
What cities are hiring for Commission Technical Support jobs? Cities with the most Commission Technical Support job openings:
What are the most commonly searched types of Technical Support jobs? The most popular types of Technical Support jobs are:
What states have the most Commission Technical Support jobs? States with the most job openings for Commission Technical Support jobs include:
Technical Support Analyst

Technical Support Analyst

AvePoint

Richmond, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Job description

About AvePoint:
Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.
At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!
Overview
Are you a problem-solver with a passion for tech, cloud solutions, and AI? As a Support Engineer, you won't just solve issues-you'll be a vital part of a team that keeps our cloud-based services running smoothly and ensures our customers stay ahead in a fast-evolving digital world. If you want to launch your career at the intersection of customer success and cutting-edge technology, this is the role for you.
What You'll Be Doing
As a Support Engineer, you'll be on the front lines of customer interaction, helping our enterprise clients tackle technical challenges within our software ecosystem. Collaborate with a dynamic team of developers, product experts, and customer success managers to deepen your expertise in troubleshooting and cloud support.
Your Key Responsibilities:
  • Cloud & AI-Driven Product Support: Become an authority on our software suite, mastering Microsoft technologies and cloud platforms like Azure and Office 365. You'll analyze and troubleshoot software issues, using insights from data logs and development resources to solve complex issues in the Microsoft Cloud.
  • Empowering Customer Success: Be a trusted advocate for our customers by offering effective, empathetic, and fast solutions via phone, email, and remote support sessions. Your knowledge will guide customers through the implementation and optimization of our products, ensuring they maximize the benefits of our cloud-based and AI-enhanced tools.
  • Collaborative Troubleshooting: Work closely with cross-functional teams to resolve issues and enhance our products. From reviewing logs to conducting root cause analysis, you'll play a key role in ensuring technical issues are swiftly addressed.
  • Content Creation & Knowledge Sharing: Share your findings with a wider audience by contributing to public-facing articles that help customers resolve common issues. Your insights will help shape a knowledge base for our community.
  • Continuous Learning & Development: Stay on top of the latest tech trends and our product updates through hands-on learning, giving you an edge in cloud, AI, and Microsoft-based support.

Is This the Right Role for You?
We're looking for individuals who thrive in a fast-paced, tech-focused environment, are eager to learn, and bring new ideas to the table. If you're a team player with a strong drive for continuous learning and innovation, we want to hear from you.
What We Value:
  • BA/BS in an IT-related field (Computer Science is a plus!)
  • 3+ years of experience in technical support, IT helpdesk, or cloud support
  • Exceptional communication skills and a strong customer-focused approach
  • 2+ years of experience in the Microsoft tech stack (Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, and IIS)
  • Hold one or more Microsoft certifications or equivalent
  • The ability to quickly learn and troubleshoot multiple proprietary software products

The Salary Range for this role is $50,00,000 - $60,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.