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Commission Technical Support Jobs in Pennsylvania

Ceeva

Technical Support Specialist

Pittsburgh, PA · On-site

$45K - $55K/yr

Provide technical support for customers - phone, remote and on-site * Troubleshoot & resolve ... Commission pay Education: * Associate (Preferred) Experience: * Service desk: 2 years (Required)

CEEVA

Technical Support Specialist

Pittsburgh, PA · On-site

Technical Support Specialist Duties & Responsibilities: Provide technical support for customers ... Bonus pay Commission pay Education: Associate (Preferred) Experience: Service desk: 2 years ...

Ceeva

Technical Support Specialist

Pittsburgh, PA · On-site

$45K - $55K/yr

Provide technical support for customers - phone, remote and on-site * Troubleshoot & resolve ... Commission pay Education: * Associate (Preferred) Experience: * Service desk: 2 years (Required)

Ceeva

Technical Support Specialist

Pittsburgh, PA · Hybrid

$45K - $55K/yr

Provide technical support for customers - phone, remote and on-site * Troubleshoot & resolve ... Commission pay Education: * Associate (Preferred) Experience: * Service desk: 2 years (Required)

ATAS International

Technical Services Advisor

Allentown, PA · On-site

$114.90K - $115.40K/yr

Provides technical support to sales department. Assists with custom product and design questions ... commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts ...

ATAS International Inc

Technical Services Advisor

Allentown, PA · On-site

$114.90K - $115.30K/yr

Provides technical support to sales department. Assists with custom product and design questions ... commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts ...

ATAS International Inc.

Technical Services Advisor

Allentown, PA · On-site

$114.90K - $115.30K/yr

Provides technical support to sales department. Assists with custom product and design questions ... commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts ...

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Commission Technical Support information

What are the key skills and qualifications needed to thrive as a Commission Technical Support specialist, and why are they important?

To thrive as a Commission Technical Support specialist, you need strong analytical abilities, troubleshooting skills, and a background in technical support or IT, often supported by relevant certifications such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote diagnostic tools, and commission calculation or management software is typically required. Excellent communication, patience, and problem-solving skills help in effectively assisting users and resolving complex issues. These competencies are crucial for ensuring quick resolution of technical problems, maintaining customer satisfaction, and supporting accurate commission processing.

How does a Commission Technical Support specialist typically interact with sales teams and clients?

A Commission Technical Support specialist frequently collaborates with sales teams to resolve commission-related technical issues, ensure accurate reporting, and facilitate the smooth operation of commission tracking systems. They often serve as a bridge between the technical and sales departments, translating business needs into technical solutions and troubleshooting system errors. Direct communication with clients or internal stakeholders is common, particularly when clarifying commission calculations or addressing discrepancies. This collaborative environment requires strong communication skills, attention to detail, and a proactive approach to problem-solving.

What are Commission Technical Support roles?

Commission Technical Support roles are positions responsible for assisting customers or internal teams with issues related to commission systems, software, or payments. These professionals help troubleshoot technical problems, ensure accurate commission calculations, and support the implementation and maintenance of commission-related tools. They often work closely with sales, finance, and IT departments to resolve discrepancies and answer questions about commission structures. Strong analytical and communication skills are important, as the role often requires interpreting data and explaining technical information to non-technical users.

What is the difference between Commission Technical Support vs Customer Service Representative?

AspectCommission Technical SupportCustomer Service Representative
Required CredentialsTechnical certifications, relevant technical knowledgeHigh school diploma or equivalent, soft skills
Work EnvironmentCall centers, technical support centers, on-site or remoteCall centers, retail, office settings
Employer & Industry UsageTelecom, technology, service providersRetail, service industries, telecom
Common Search & ComparisonTechnical skills, troubleshooting, product supportCustomer interaction, issue resolution, communication skills

Commission Technical Support focuses on resolving technical issues, requiring specialized knowledge and certifications, often in technical environments. Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. Both roles are vital in customer-facing industries but differ mainly in technical complexity and required credentials.

What are the most commonly searched types of Technical Support jobs in Pennsylvania? The most popular types of Technical Support jobs in Pennsylvania are:
What are popular job titles related to Commission Technical Support jobs in Pennsylvania? For Commission Technical Support jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Commission Technical Support jobs in Pennsylvania look for? The top searched job categories for Commission Technical Support jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Commission Technical Support jobs? Cities in Pennsylvania with the most Commission Technical Support job openings:
Commission Technical Support jobs near you
Infographic showing various Commission Technical Support job openings in Pennsylvania as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 50% Full Time, 46% Part Time, 1% Temporary, and 1% Contract. Highlights an 43% Physical, 13% Hybrid, and 44% Remote job distribution.
Technical Support Specialist

Technical Support Specialist

Ceeva

Pittsburgh, PA • On-site

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Technical Support Specialist
Duties & Responsibilities:
  • Provide technical support for customers - phone, remote and on-site
  • Troubleshoot & resolve systems related issues in real time to minimize operational down time
  • Set up, install, troubleshoot, and maintain computer and network equipment, cables, operating systems, and other software and hardware
  • Train users in proper use of hardware & software
  • Configure, maintain, monitor, and back up of servers & appliances
  • Work with ticketing, time, and billing systems efficiently and accurately
  • Communicate with customers to solve problems and provide best practice analysis
  • Communicate with vendors and 3rd parties to ensure completion of tasks in a timely manner and to customer's satisfaction
  • Ticketing and time and billing entries daily
  • Attend scheduling/staff meetings as necessary
  • Calendar Management - Ensure proper priority is given to projects & service requests
  • Communication - Professional and timely communication with customers, vendors, 3rd parties, co-engineers, and management to consistently ensure projects & service requests are completely in a timely manner and to the satisfaction of the customer
Position Requirements:
  • Minimum 2-year Associates Degree in Computer/IT field
  • Minimum 1-3 years’ experience in a position with similar responsibilities of those required for this position
  • Must have experience with:
  • New user setup – usernames, passwords, hardware setup, email setup, profile setup
  • Active Directory administration
  • Microsoft 365 administration
  • Hardware troubleshooting and break/fix
  • Basic network fundamentals – DHCP, DNS, IP Addressing
  • Preferred familiarity with Microsoft Windows Server, Microsoft Exchange, Networking and IP address configuration, Microsoft365 administration, Autotask, Datto, Cisco Meraki, Microsoft Azure
  • Customer service oriented with great communication skills – verbal and written
  • Ability to work in a fast-paced deadline-oriented environment
  • A registered vehicle and a valid Driver's License
  • Ability to frequently bend/stoop, stand, reach, lift, and sit
  • Ability to lift up to 75 lbs
What we offer:
  • $45,000 - $55,000
  • 401k & Profit Sharing Plan
  • Health Insurance (Medical, Dental, Vision)
  • FSA/Section 125 Plan
  • Paid Vacation/PTO/Holidays
  • Quarterly Bonus program for technical staff
  • Flexible work from home – 1 day as agreed upon
  • Work/life balance focus
  • Company Outings
  • Opportunity for advancement
Benefit Conditions: Waiting period may apply, only full time employees are applicable

Job Type: Full-time
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
Supplemental pay types:
  • Bonus pay
  • Commission pay
Education:
  • Associate (Preferred)
Experience:
  • Service desk: 2 years (Required)
  • Windows: 2 years (Preferred)
Work Location: One location