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Commission Technical Support Engineer Jobs (NOW HIRING)

Bostondynamics

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

Ralliant

Technical Support Engineer

Technical Support Engineer As a Tech Support Engineer, you will play a key role in supporting our customers worldwide, being able to cover the majority of Qualitrol Products: transformer monitoring ...

TensorWave Inc.

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

NICE

Technical Support Engineer

Richardson, TX · On-site

Guide customers through technical troubleshooting via phone, email, and web meetings while delivering an exceptional support experience. * Escalate complex issues to Engineering with clear ...

Atlas Copco

Technical Support Engineer

Houston, TX · On-site +1

Your role As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel ...

Forgent

Technical Support Engineer

Richmond, VA · On-site

The Technical Support Engineer serves as the primary technical escalation point within Forgent Power's Service organization, responsible for advanced diagnostics, root cause analysis, and resolution ...

Trellix

Technical Support Engineer

Plano, TX · On-site

$70K - $80K/yr

Technical Support Engineer About Trellix Trellix is a global company redefining the future of cybersecurity. The company's comprehensive, open, and native cybersecurity platform helps organizations ...

Emerson Group

Technical Support Engineer

Austin, TX · On-site

Technical Support Engineers (TSE) partner with engineers and scientists to ensure their success through deep technical knowledge of Products, Platforms and Systems. TSEs respond to and anticipate ...

Siemens

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Hours: Monday - Friday, 8:00 am to 5:00 pm, 40 Hours/Week Summary of Duties Be first point of contact for customers, by assisting with their product queries. Assess the ...

Emerson

Technical Support Engineer

Austin, TX · On-site

Technical Support Engineers (TSE) partner with engineers and scientists to ensure their success through deep technical knowledge of Products, Platforms and Systems. TSEs respond to and anticipate ...

Supermicro

Technical Support Engineer

San Jose, CA · On-site

Join us in supporting our Global Service network and help us build a world-class field engineering organization. This position requires seasoned enterprise software and hardware technical knowledge ...

Socket.dev

NY · On-site

We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-wave radio systems, used in front-haul and mobile backhaul transport of 3G/4G/5G networks, as ...

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How much do commission technical support engineer jobs pay per year?

As of Sep 15, 2026, the average yearly pay for commission technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

How much is the salary of a Commission Technical Support Engineer?

The salary of a Commission Technical Support Engineer typically ranges from $50,000 to $80,000 annually, depending on experience, location, and company size. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher compensation, often supplemented with benefits and bonuses.
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Infographic showing various Commission Technical Support Engineer job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

Bostondynamics
See more jobs at Bostondynamicsexternal

Full-time

Re-posted 26 days ago

Job description

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge, and serve as an internal Voice of the Customer in identifying and escalating customer needs for issues and feature requests.

Duties and Responsibilities

Knowledge & Application: Technical Expert

  • Provides technical support to customers and internal customers for a highly technical and sophisticated product-agnostic ecosystem.

  • Helps establish, document, and assist in principled technical support processes: diagnosing, troubleshooting, reproducing, fixing and debugging complex electro/mechanical equipment - robots, payloads, and servers, computer interfaces, inputs and outputs of complex software, or networked and/or wireless communication systems.

  • May be involved in customer installation and training.

  • Responsible for maintaining knowledge of all base robot behaviors, functions, and changes in supported software and hardware.

  • Responsible for building and sharing a deep expertise in the work of a specialized software feature development team.

  • Exercises expert-level knowledge in use of internal tools and robot log data in the diagnostic process.

Contributions to Product and Customer Success

  • Responds to customers in a voice and tone representative of Boston Dynamics

  • Queue Management to reduce long running issues and drive KPI to manage the issues

  • Respond to Troubleshooting emails and chats in a timely and responsible manner

  • Document software incidents, bugs, and stories for Development and Quality teams

  • Suggest new features based on customer feedback

  • Assist in proactive support and outreach for technical bulletins

  • Contributes to continuous process improvement for tracking and measuring Customer Success towards key Business Objectives

Qualifications

The ideal candidate has:

  • Bachelor degree or higher in Engineering/Computer Science related subject

  • Excellent computer and interpersonal skills

  • Proficiency in Linux-based operating systems

  • Proficiency in a high level programming language such as Python/C++

This role is for you if you are:

  • A take-charge problem solver: Confident in demonstrating expertise and directing interactions with customers

  • A positive individual who takes pride in providing a high standard of service and support to customers

  • A knowledge seeker: A self-starter and quick learner who grasps concepts and processes quickly and intuitively

  • A team player: Work with others and support different functions across teams

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