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Commission Technical Support Engineer Jobs (NOW HIRING)

Finch

Technical Support Engineer

San Francisco, CA · On-site

$110K - $130K/yr

About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience ... We also offer exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash ...

Fortive

Technical Support Engineer

Franklin, TN

A Technical Support Engineer is responsible for troubleshooting and closing tier II support tickets. This position will exceed through technical troubleshooting, system maintenance & implementation ...

10Beauty

Technical Support Engineer

Burlington, MA · On-site

$100K - $115K/yr

We are seeking to hire our first Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the ...

HackerRank

Technical Support Engineer

As a Technical Support Engineer, you will support customers using HackerRank's products, investigate complex issues, and collaborate with engineering teams to enhance reliability and user ...

Keyfactor, Inc.

Technical Support Engineer

OR · Remote

Technical Support Engineer Location: United States; Remote, MST or PST Experience: Mid Level Job Function: Support Employment Type: Full-Time Industry: Computer and Network Security Job Summary The ...

Kalepa

Technical Support Engineer

OR · Remote

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

Finch

Technical Support Engineer

San Francisco, CA · Hybrid

$110K - $130K/yr

About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience ... We also offer exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

Atlas RFID

Technical Support Engineer

Birmingham, AL · On-site

Technical Support Engineer Position Type: Full-Time, Salaried Department: Avancir Location: Birmingham, Alabama - On-Site Reports To: Director of Product Start Date: Immediate Company Overview Ready ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

Generac

Technical Support Engineer

Rockford, IL · On-site

Technical support to DSE Internal teams including production, engineering, sales & marketing, test & approvals, and other members of the technical support team * Compliance with internal procedures ...

Atlas RFID

Technical Support Engineer

Birmingham, AL

Technical Support Engineer Position Type: Full-Time, Salaried Department: Avancir Location: Birmingham, Alabama - On-Site Reports To: Director of Product Start Date: Immediate Company Overview Ready ...

Sweet Security

Technical Support Engineer

About the Role Sweet Security is looking for a talented and hands on Support Engineer to establish and lead our technical support function. As a Support Engineer at Sweet Security, you'll play a key ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

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How much do commission technical support engineer jobs pay per year?

As of Jun 25, 2026, the average yearly pay for commission technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.
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Infographic showing various Commission Technical Support Engineer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $79,032 per year, or $38 per hour.
Technical Support Engineer

Technical Support Engineer

Finch

San Francisco, CA • On-site

$110K - $130K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 29 days ago

Job description

About Finch
We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.
Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more.
About Our Team
We're a team of problem solvers who aren't afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.
We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns.
About The Role
Our Technical Support Engineers (TSE) are essential to enhancing customer experience at Finch. TSEs are expert Finch users, offering meaningful technical solutions for anyone that has a question or challenge. Outside of managing inbound tickets, TSEs are focused on scaling knowledge of the Finch ecosystem to any current or prospective Finch customer.
Acting on creative ideas, we strive to proactively surface the right information to the right user at the right time. In the TSE role, you'll primarily partner with our Developer Success, Engineering, and Product teams to deliver the optimum service for our customers.
What You'll Do
  • Spearhead the definition of "technical customer support" at Finch and scale the team
  • Shape how Finch is perceived by the developer community
  • Manage technical and product issues and escalations to deliver high level of developer satisfaction with Finch
  • Thoroughly investigate and own issues by identifying the root cause, identifying symptoms, and quantifying its scope and severity
  • Build cross-functional relationships with product, engineering, sales, and developer success to refine Finch's value proposition in the developer community
  • Become an authority on Finch's API, products, and integrations to encourage developers to use our products more widely
  • Write code samples, tutorials, and technical articles for the developer community

What You'll Bring
  • Creating tickets, triaging them, and sending a first response message within 2 hours of initial submission during work hours
  • Having a working knowledge of the codebase and being responsible for L2 support within 3 months to allow identification of whether something is a bug or not, and produce a reasonable estimate of time needed. L2 support is categorized as issues that require code-level knowledge.
  • Responsible for L1 support within the first month. L1 support is categorized as commonly occurring questions that can be answered with a canned response.
  • Tracking commonly occurring questions, generating reports on issues and enhancements, and writing new knowledge articles to reduce ticket volume.
  • Reduce initial investigations to on-call engineering by 50% within 6 months of joining.

Success Looks Like
  • System design skills and experience working with distributed systems
  • Experience using Git in a professional environment
  • Proven proficiency in Computer Science, Engineering, or a related development field

What We Offer
  • Health/Dental/Vision
  • Unlimited vacation policy (with mandatory minimums)
  • Paid lunches
  • Wellness stipend
  • Book and education budget

$110,000 - $130,000 a year
Finch's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We want all full time employees to be invested in Finch and to be able to take advantage of that investment, so our equity grants include a 10-year exercise window.
We also offer exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation range for this role is: $110,000 - $130,000.
Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.
This is a hybrid role requiring two days per week in our downtown San Francisco office.
Finch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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