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Commission Inbound Call Center Jobs (NOW HIRING)

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx ...

Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service ... In this role, you will handle inbound interactions for major brands, assisting customers with ...

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... What will you do: * Answer inbound calls and make outbound phone calls to and from members ...

Inbound Call Center Rep

Indianapolis, IN ยท On-site

$15.25 - $19/hr

Job:IN-IDOI-Inbound Call Center Rep (728602) Location : 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204 Client : State of IN Type: W2(with all Inclusive) Must complete a 5-day training on health ...

Inbound Call Center Rep

Indianapolis, IN ยท On-site

$14.75 - $19/hr

Inbound Call Center Rep Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.

Transfer callers to appropriate Call Center units when necessary. * Meet individual performance standards, including strict attendance and productivity metrics. * Assist with problem resolution and ...

Be Seen First

Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

Team Lead Inbound Call Center Location: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 This position requires individuals to perform the following duties and work as part of a team: * Meet all ...

Process shareholder inbound call requests accurately and efficiently, including purchases ... Prior Contact Center experience preferred but not required ; * Recent graduates encouraged to apply ...

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field. Desired

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Commission Inbound Call Center information

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$12

$17

$23

How much do commission inbound call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for commission inbound call center in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

More about Commission Inbound Call Center jobs
What cities are hiring for Commission Inbound Call Center jobs? Cities with the most Commission Inbound Call Center job openings:
What are the most commonly searched types of Inbound Call Center jobs? The most popular types of Inbound Call Center jobs are:
What states have the most Commission Inbound Call Center jobs? States with the most job openings for Commission Inbound Call Center jobs include:
Infographic showing various Commission Inbound Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

Inbound Call Center Representative

Silver Rock Enterprises Inc.

Kingman, AZ โ€ข On-site

$18 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

TELEPHONE ANSWERING SERVICE OPERATOR Kingman, Arizona | Full-Time | On-Site $18/hour + Performance Incentives

Silver Rock Enterprises is hiring dependable, detail-oriented professionals to join our live answering service team.

This is not a casual call center job.

Our operators handle important calls for medical offices, businesses, and emergency-related services across the country. Accuracy, professionalism, reliability, and calm communication are critical to success in this role.

We are looking for people who:

  • Show up consistently and on time
  • Stay focused in a fast-paced environment
  • Communicate clearly and professionally
  • Follow detailed instructions accurately
  • Remain calm under pressure
  • Work well within structured systems and procedures

If you prefer constant variety, dislike routine processes, or struggle with multitasking under time pressure, this position will likely not be a good fit.

ABOUT THE ROLE

As a Telephone Answering Service Operator, you will:

  • Answer inbound calls for business and medical clients
  • Follow client-specific instructions exactly
  • Take accurate messages while speaking with callers
  • Route urgent calls appropriately
  • Handle sensitive and confidential information professionally
  • Manage multiple systems and screens simultaneously
  • Maintain composure during high call volume periods

This position requires strong listening skills, typing accuracy, attention to detail, and reliability.

SCHEDULE & WORK ENVIRONMENT

  • Full-time position
  • On-site in Kingman, AZ
  • Flexible availability required, including evenings, weekends, and holidays
  • Fast-paced office environment
  • Team-oriented but highly accountable workplace
  • Attendance and punctuality are essential

QUALIFICATIONS

Required:

  • Strong verbal communication skills
  • Basic computer proficiency
  • Typing speed of at least 35 WPM
  • Ability to multitask efficiently
  • Stable work history and dependable attendance
  • Professional attitude and willingness to follow procedures

ABOUT SILVER ROCK ENTERPRISES

For nearly 40 years, Silver Rock Enterprises has provided professional answering services for clients nationwide. We’ve built our reputation on reliability, professionalism, and exceptional customer care.

We are looking for team members who take pride in doing important work well and consistently.

APPLICATION PROCESS

Please apply online only. No walk-ins or phone calls, please.

Company Description

We have delivered world-class answering, messaging, and call center services to businesses and medical offices for over 30 years. We have pioneered many of the concepts that are now commonplace in the industry, and our high standards and professionalism have earned us high marks with our clients and employees.