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Commission Inbound Call Center Jobs in New York (NOW HIRING)

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Handle inbound and outbound calls professionally and courteously. * Answer customer questions ...

Call Center Rep

Manhattan, NY · On-site

$17.75 - $22/hr

The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand ...

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

New

Call Center Representative

Freehold, NJ · On-site

$16 - $20/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

New

Call Center Representative

Freehold, NJ · On-site

$16 - $20/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

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Showing results 1-20

Commission Inbound Call Center information

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in New York? The most popular types of Inbound Call Center jobs in New York are:
What cities in New York are hiring for Commission Inbound Call Center jobs? Cities in New York with the most Commission Inbound Call Center job openings:
Infographic showing various Commission Inbound Call Center job openings in New York as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 80% In-person, and 20% Remote job distribution.

Inbound Call Center Representative

Mavis Tire

Millwood, NY • On-site

$65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Mavis Tire rating

4.5

Company rating: 4.5 out of 10

Mavis Tire

Based on 386 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

Vehicle maintenance average

Based on 16,560 frontline employees who took The Breakroom Quiz

The best things about working at Mavis Tire

  • 87%

    87% say they get paid time off

    say they get paid time off

  • 72%

    72% say they have respectful managers

    say they have respectful managers

  • 67%

    67% say their health insurance is affordable

    say their health insurance is affordable

Featured by Mavis Tire, based on 386 Breakroom Quiz responses from their frontline employees


Job description

Inbound Call Center Representative

Join Team Mavis at our state-of-the-art Call Center in Millwood, NY, and be part of one of the largest tire and automotive repair chains in the United States.

Why You'll Love Working Here:

  • $2,400 Guaranteed Introductory Bonus during your first 8 weeks
  • Paid Training – we teach you everything you need to know!
  • Competitive Base Pay + Weekly Commissions – top performers earn $65,000+ annually
  • NO Cold Calls – only handle inbound calls from ready-to-buy customers
  • Fast-Paced Sales Cycle – see results and commissions quickly
  • Excellent Benefits: health, dental & vision insurance, life insurance, 401(k) with employer match, paid vacation & holidays, paid personal/sick time, on-the-job training, and opportunities for career growth

What You'll Be Doing:

  • Be the voice of Mavis, answering inbound calls from customers ready for tire and automotive services
  • Listen actively and guide customers to the best products for their vehicle and budget
  • Use our proven sales techniques to turn callers into loyal, satisfied customers

Are You a Great Fit?

You are a perfect candidate if you:

  • Thrive on commissions and love fast results
  • Are reliable, punctual, and a team player
  • Have 6+ months of sales or customer service experience

Requirements:

  • 18+ years of age
  • Legally authorized to work in the U.S.
  • Able to work 5 days/week, including either Saturday or Sunday

Mavis is an Equal Opportunity Employer

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances.


Working at Mavis Tire

Perks for frontline workers

From Mavis Tire, via Breakroom

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • 401(k)

  • Vacation Time

  • Paid Time Off

About Mavis Tire, in their own words

From Mavis Tire

What began as Vic’s Cycle Shop in 1949 - a humble bike repair stand in Westchester County, New York - grew into a small chain of tire shops. In 1972, that local enterprise was rebranded as Mavis Tire Supply (inspired by its founders, Marion + Victor Sorbaro), becoming one of New York’s first multi-brand tire dealers. Through the 1970s and ’80s, Mavis was focused on delivering value-oriented service, and expanding carefully across the Northeast under the Sorbaro family’s leadership.

In 2018, Mavis Tire Supply merged with Express Oil Change & Tire Engineers and Brakes Plus to create a new national automotive care platform. The resulting company, Mavis Tire Express Services Corp., known as Mavis, continued to deliver value-oriented, best-in-class service and marked the beginning of a new phase of accelerated growth.

Today, Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.

Company values

From Mavis Tire

At Mavis, we understand that our people are, and always will be, our greatest asset. For over seventy years, our people have built the customer relationships that have allowed Mavis to become a leader in the industry. We stand for putting our customers first, delivering the highest quality service and treating every member of our team with the utmost respect. Today -- as we continue to grow -- we stand ready to welcome new talented and dedicated members to Team Mavis!

On Team Mavis, we believe knowledge is horsepower. We have a Training & Development team that helps provide live, in-person training on the skills and knowledge our team members need to learn, improve and advance with the company. Mavis is founded on over seventy-five years of promotion, and provide our team members the guidance and support they need to achieve their career goals.

Diversity and inclusion statement

From Mavis Tire

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available at HRConnect@mavistire.com.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state, and local laws. If you believe you require such assistance for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com.


What Mavis Tire employees say

Pay

Benefits

Hours and flexibility

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