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Commission Inbound Call Center Jobs in New York (NOW HIRING)

Call Center Representative

Jamaica, NY · On-site

$16.75 - $21/hr

You will be working in a call center within our distribution center located in Jamaica NY. WORK ... Able to perform 200 inbound and outbound calls per day * Answer telephones and transmit messages

Call Center Representative

Jamaica, NY · On-site

$16.75 - $21/hr

You will be working in a call center within our distribution center located in Jamaica NY. WORK ... Able to perform 200 inbound and outbound calls per day * Answer telephones and transmit messages

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Call Center Customer Service Representative (High-Volume Call Center) Job Title: Customer Service ... In this role, you will manage a large number of inbound and outbound calls while delivering ...

Call Center Representative

Clifton, NJ · On-site

$16.50 - $20.50/hr

Call Center Representative Do you enjoy solving problems and delivering outstanding customer ... Handle inbound and outbound calls with members and providers, addressing questions related to ...

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Answer inbound calls in a professional and courteous manner * Schedule, confirm, and reschedule ... Previous call center, customer service, or dental office experience is highly desirable

Showing results 41-60

Commission Inbound Call Center information

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are the most commonly searched types of Inbound Call Center jobs in New York? The most popular types of Inbound Call Center jobs in New York are:
What cities in New York are hiring for Commission Inbound Call Center jobs? Cities in New York with the most Commission Inbound Call Center job openings:
Infographic showing various Commission Inbound Call Center job openings in New York as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 80% In-person, and 20% Remote job distribution.

$20 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

JOB SUMMARY: The ideal candidate for this role provides a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism. Processes orders for material or merchandise received by telephone, email and fax. Demonstrating drive and enthusiasm while handling customer orders, questions, and complaints and billing inquiries.

This is not a remote position. You will be working in a call center within our distribution center located in Jamaica NY. WORK SCHEDULE: Full time 10am - 6pm Sunday + weekday Must be able to work every Saturday BENEFITS $20 -$21 per hour $1,000 Sign -on bonus Medical, Dental, Vision 401K with employer contributions and options for traditional or ROTH employee contributions Life Insurance Vacation, Holidays and Safe and Sick Leave Opportunitues for growth and cross- training in other departments SKILLS AND ABILITIES Bilingual in Spanish preferred Organize, prioritize and coordinate multiple tasks Able to perform 200 inbound and outbound calls per day Answer telephones and transmit messages Provide accurate information Perform quality work within deadlines with or without direct supervision Computer literate Classify and organize Reports and Tickets Arrange items in alphanumeric or subject order Speak clearly Work independently Plan, schedule and organize work Maintain a positive work environment Ensure the quality of work as measured against established standards Maintain confidentiality ILLUSTRATIVE DUTIES Answers inbound calls for Order delivery, responds to questions Perform Outbound calls to customers Communicates with customers Keys orders via numeric Process Special Delivery orders Processes all Fax orders Completes Driver Notes Process late orders, Credit and Complaint forms Researches and compiles information Attends meetings and serves on temporary committees, as requested Ensures office equipment is in working order Attends assigned training sessions Performs additional duties and assignments, as requested .