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Commission Fan Engagement Jobs (NOW HIRING)

AEG

Part Time Fan Services Coordinator

Tucson, AZ · On-site

$15.45/hr

Support fan engagement and promotional initiatives, including customer appreciation nights ... Hourly plus commission based on performance. * Complimentary and discounted tickets.

AEG

Account Executive, Group Tickets

Tempe, AZ · On-site

$42K/yr

Position Salary Range: * $42,000 plus commissions Essential Duties: * Meet and exceed weekly ... Knowledge of customer service best practices and fan engagement principles * Ability to work ...

AEG

Senior Director, Central Events

Dallas, TX · On-site

... on fan engagement and live events. Responsibilities: * Lead and manage the Central Pod sales and ... Own the full P&L for the Central Pod, commission is earned by achieving and exceeding defined ...

AEG

Account Executive, Ticket Sales

Tempe, AZ · On-site

$42K/yr

Position Salary Range: * $42,000 plus commissions Essential Duties: * Meet and exceed weekly ... Ability to create personalized experiences that strengthen fan loyalty and long-term engagement

AEG

Director / VP of Ticket Sales

Fishers, IN · On-site

Passion for sports, live entertainment, and fan engagement Preferred Background * Experience in ... Competitive salary plus commission and bonus opportunities * Comprehensive medical, dental, and ...

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Commission Fan Engagement information

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$27K

$77.8K

$136.5K

How much do commission fan engagement jobs pay per year?

As of Jun 14, 2026, the average yearly pay for commission fan engagement in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is the difference between Commission Fan Engagement vs Commission Marketing Coordinator?

AspectCommission Fan EngagementCommission Marketing Coordinator
Primary FocusEngaging fans, increasing loyalty, and enhancing fan experienceDeveloping marketing strategies, campaigns, and promotional activities
Required SkillsFan interaction, communication, event planningMarketing, analytics, content creation
Work EnvironmentSports venues, events, fan zonesOffice, marketing departments, events
Common CertificationsCustomer service, event managementMarketing certifications, digital media

Commission Fan Engagement roles focus on directly interacting with fans to boost loyalty and experience, often involving event planning and customer service. In contrast, Commission Marketing Coordinators develop and execute marketing campaigns to promote teams or events. While both roles require communication skills and industry knowledge, Fan Engagement emphasizes direct fan interaction, whereas Marketing Coordinators focus on strategic promotion and branding.

More about Commission Fan Engagement jobs
What cities are hiring for Commission Fan Engagement jobs? Cities with the most Commission Fan Engagement job openings:
What are the most commonly searched types of Fan Engagement jobs? The most popular types of Fan Engagement jobs are:
What states have the most Commission Fan Engagement jobs? States with the most job openings for Commission Fan Engagement jobs include:
What job categories do people searching Commission Fan Engagement jobs look for? The top searched job categories for Commission Fan Engagement jobs are:
Commission Fan Engagement jobs near you
Infographic showing various Commission Fan Engagement job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 96% Full Time, 1% Part Time, and 2% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Part Time Fan Services Coordinator

AEG

Tucson, AZ • On-site

$15.45/hr

Part-time

Posted 9 days ago

Job description

Fan Services Coordinator (part time)
Position Overview:
The Fan Services Coordinator plays a key role in creating exceptional experiences for fans and ticket members of the Tucson Roadrunners. This position combines outstanding customer service with proactive sales and retention efforts to help grow the team's fan base and strengthen relationships with season ticket members, group leaders, and single-game buyers.
The ideal candidate is enthusiastic, people-oriented, and passionate about hockey and live events. They thrive in a fast-paced environment and enjoy helping fans have the best possible experience while identifying opportunities to upgrade, renew, and expand ticket packages.
Responsibilities:
Customer Service
  • Engage with past game attendees to gather productive and constructive feedback, ensuring a superior customer experience.
  • Respond to incoming calls, emails, and in-person inquiries related to tickets, account management, and game-day experiences.
  • Resolve issues such as seating questions, ticket exchanges, and account concerns promptly and professionally.
  • Assist with in-game member service tables, fan engagement activations, and special events (member parties, open practices, etc.).
  • Support customer service initiatives on game day.

Sales & Retention
  • Proactively contact past buyers, partial plan holders, and single-game customers to renew or upgrade into full-season or multi-game plans.
  • Identify new business opportunities through referrals, inbound leads, and database research.
  • Upsell seat upgrades, premium areas, and group experiences.
  • Meet or exceed monthly goals for outbound calls, touchpoints, and potential sales revenue.
  • Maintain accurate records in CRM systems, tracking all customer interactions and transactions.

Game Day & Events
  • Although the majority of this position entails working within our administrative office outside of the arena, there will be select home games and select team events, as needed, to provide in-person customer service and represent the organization in a positive manner.
  • Support fan engagement and promotional initiatives, including customer appreciation nights, giveaways, and theme nights.

Qualifications:
  • Bachelor's degree preferred (Sports Management, Marketing, Communications, or related field) or upper classman (Junior/Senior status) pursuing Bachelor's degree.
  • 1-2 years of customer service or sales experience, preferably in sports, entertainment, or hospitality.
  • Strong communication and interpersonal skills with a passion for helping people.
  • Comfortable making outbound calls and discussing ticket options with fans.
  • Organized, detail-oriented, and able to multitask in a fast-paced environment.
  • Available to work evenings, weekends, and holidays as required by the game and event schedule.

Compensation & Benefits:
  • Part- time up to 25 hours a week.
  • Hourly plus commission based on performance.
  • Complimentary and discounted tickets.
  • Opportunities for career growth within the organization.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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