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Collections Analyst Salary Jobs (NOW HIRING)

Earnest

Director of Collections Strategy

San Francisco, CA · On-site +1

$221K - $253K/yr

Leverage advanced risk modeling and analytics to design collections and loss-mitigation strategies ... Salary Range: $221,000 - $253,000 USD. Employees are also eligible for an annual performance-based ...

Earnest

Director of Collections Strategy

San Francisco, CA · On-site +1

$221K - $253K/yr

Leverage advanced risk modeling and analytics to design collections and loss-mitigation strategies ... Salary Range: $221,000 - $253,000 USD.Employees are also eligible for an annual performance-based ...

WorkWave

Collections Specialist

Holmdel, NJ · On-site +1

$50K - $54K/yr

Leveraging HighRadius, you will analyze aging reports, perform complex account reconciliations, and ... salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not ...

WorkWave

Collections Specialist

$50K - $54K/yr

Leveraging HighRadius, you will analyze aging reports, perform complex account reconciliations, and ... salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not ...

Executive Alliance

Collections Specialist

Westport, CT · On-site

$55K - $63K/yr

Compensation & Benefits * $55k - $63k base salary * Health, dental, and vision insurance * Paid ... analysis. * Experience managing high-volume customer accounts and collections. * Excellent ...

CFS

Collections Specialist

Uniontown, OH · On-site

$41K - $52K/yr

Salary: $41,600 - $52,000 Key Responsibilities * Manage a portfolio of business accounts and ... Ability to analyze account data and identify payment trends or issues Preferred Traits

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Collections Analyst Salary information

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How much do collections analyst salary jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for collections analyst salary in the United States is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

What is the average salary for a collections analyst?

The average salary for a Collections Analyst in the United States typically ranges from $45,000 to $65,000 per year, depending on factors such as experience, education, industry, and geographic location. Entry-level positions may start around $40,000, while more experienced analysts or those working in high-demand markets can earn upwards of $70,000 annually. Benefits, bonuses, and other compensation may also be included, further impacting total earnings.

What are the key skills and qualifications needed to thrive as a collections analyst?

To excel as a Collections Analyst, you need strong analytical abilities, attention to detail, and a solid understanding of accounting or finance principles, typically supported by a relevant degree. Familiarity with financial software, accounts receivable systems, and proficiency in Excel are commonly expected, and certifications like Credit and Collections Compliance (CCC) can be advantageous. Excellent communication, negotiation skills, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These competencies ensure accurate debt management, timely collections, and contribute to the organization's financial health.

What are some common challenges collections analysts face when working with overdue accounts?

Collections Analysts often encounter challenges such as communicating with customers who may be experiencing financial difficulties or are reluctant to discuss their debts. Balancing assertiveness with empathy is crucial to maintaining positive customer relationships while effectively recovering overdue payments. Additionally, Collections Analysts must stay organized to manage a high volume of accounts and comply with relevant regulations and company policies. Collaboration with other departments, such as customer service and legal teams, is also common to resolve disputes and negotiate payment arrangements.

What is the difference between Collections Analyst Salary vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA or credit certifications are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending companies, or financial services firms
Employer & Industry UsageUsed in industries managing receivables and debt collectionUsed in credit risk assessment and lending decisions

While both roles involve financial analysis, Collections Analysts focus on recovering overdue payments, often requiring less formal education. Credit Analysts evaluate creditworthiness for lending, typically needing higher education and certifications. Salary differences reflect these roles' responsibilities and qualifications.

How much do collections analysts make in the US?

Collections analysts in the US typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications or specialized skills can earn higher salaries. The role often involves using collection software and maintaining good communication skills to recover outstanding debts efficiently.

What does a collections analyst do?

A collections analyst is responsible for managing overdue accounts, contacting customers to collect payments, and resolving billing issues. They often use accounting software and maintain detailed records to ensure timely recovery of funds and minimize bad debt for their organization.
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Collections Analyst Salary jobs near you
Infographic showing various Collections Analyst Salary job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $48,597 per year, or $23.4 per hour.

Collections Associate (Aderant)

RR Donnelley

Warrenville, IL • On-site, Remote

$17.74/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Company Description
Williams Lea by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world-especially within legal, financial, and professional services industries.
We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly
Job Description
The Collections Analyst will assist in managing day-to-day collections operations for firm partners and will establish and maintain a system of monitoring and encouraging cash receipts. This involves getting all billing admins and Billing Attorneys to focus on collections, to include follow- up.
Location: Remote
Shift: Mon-Fri, 10am - 7pm
Job duties
(* denotes an "essential function")
  • *Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.
  • *Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.
  • *Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.
  • *Provide budgeting, forecasting and ad hoc reporting specific to client needs, including participating in meetings with firm management.
  • *Work closely with senior management and report on daily activities to resolve issues before they impact collections results.
  • *Create estimates of projected collections and adhere to client deadlines; provide rolling updates regularly throughout the month.
  • *Prepare documents for write-off of accounts receivable adhering to the firm's approval policy.
  • *Assist in transitioning matters handled by departing attorneys to other attorneys of the Firm; determine which matters are inactive to facilitate matters to be closed where appropriate; work with the departed attorney to collect open invoices.
  • *Research and monitor unapplied payments.
  • *Monitor payment arrangements to ensure compliance with payment terms.
  • Develop strong working relationships with assigned Partners to provide best in class customer service support for all related client collection needs.
  • Identify problems or issues in processes and implement solutions bringing bottom line results.
  • Meet or exceed all assigned deadlines.
  • The daily make-up of tasks for this position may vary depending on the client or department's needs.

Working conditions
  • Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
  • Ability to work overtime as needed.
  • Work is performed in a professional work environment and/or work from home setting.
  • Business casual and/or professional attire required.

Qualifications
  • Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate's overall employment history
  • 2 or more years hands-on collections experience preferably in a law firm environment or professional services industry
  • Ability to provide high level of customer service in a fast-paced environment
  • Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary
  • Ability to keep up with a fast-paced environment with keen insight in prioritizing to achieve firm collections targets and goals
  • Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the firm, including Managers, Directors, and Chiefs
  • Advance proficiency with pivot tables and ability to analyze numbers within complex spreadsheets
  • Excellent time and task management skills
  • ARCS, Star Collect, Aderant, Elite or Legal Billing System experience preferred
  • Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment

Supervision
  • Number and title(s) of direct reports (if any): N/A
  • Received: Financial Support Service Manager, Financial Support Services Supervisor, Account Manager, or Account Supervisor

Job relationships
  • Internal: This position works closely with the Financial Support Services team

External: Clients (client facing)
Additional Information
The salary range for this role at the noted RRD location is $17.74/hour - $28,80/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business
needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on
the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision
coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#WLOH
#LI-0925
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RRD is an Equal Opportunity Employer, including disability/veterans
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

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