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Collection Jobs in Raleigh, NC (NOW HIRING)

Remote Full-Time Collection Specialist We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus unlimited bonus potential. Our Company: Revco Solutions Inc. is ...

APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus a monthly Performance Bonus! Our Company: Revco Solutions ...

APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus a monthly Performance Bonus! Our Company: Revco Solutions ...

APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus a monthly Performance Bonus! Our Company: Revco Solutions ...

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Collection information

See Raleigh, NC salary details

$9

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How much do collection jobs pay per hour?

As of May 29, 2026, the average hourly pay for collection in Raleigh, NC is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.45 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the most commonly searched types of Collection jobs in Raleigh, NC? The most popular types of Collection jobs in Raleigh, NC are:
What are popular job titles related to Collection jobs in Raleigh, NC? For Collection jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Raleigh, NC look for? The top searched job categories for Collection jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collection jobs? Cities near Raleigh, NC with the most Collection job openings:
Collection Specialist

Collection Specialist

REVCO SOLUTIONS INC

Durham, NC • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Description:

APPLY TODAY!! Remote Full-Time Collection Specialist


We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus unlimited bonus potential.


Our Company: Revco Solutions Inc. is an Accounts Receivable Management with a dynamic team environment in which you will enjoy comprehensive benefits and competitive pay.


Position: We will provide you with the tools, knowledge and training to become successful in your role. Collection Specialists contact consumers to negotiate repayment or establish repayment schedules to resolve delinquent accounts.


Revco Offers:

  • Medical, Dental, Vision, Life and Disability coverage
  • Paid Time Off (PTO), Paid Holidays, and Paid Training
  • 401 (k) Savings Plan with Company Match
  • Monthly Performance Bonuses $$$
  • Referral Incentive Program
Requirements:
  • High School Diploma or Equivalent
  • Schedule: Varies Monday-Friday between 8am-7pm
  • Ability to Actively Listen and Communicate Effectively

Preferred:

  • One (1) year of Call Center and Customer Service Experience
  • One (1) year of Collection Experience
  • Mathematical and Analytical Skills
  • Negotiation Skills