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Collection Jobs in Raleigh, NC (NOW HIRING)

Technostrides

Biztalk Tech Architect

Raleigh, NC

This position will build, configure, maintain, monitor and report on the BizTalk platform and TFS SOA Collection, each within a multi-tiered environment. Complete Description: The SOA BizTalk ...

Technostrides

Biztalk Tech Architect

Raleigh, NC · On-site

This position will build, configure, maintain, monitor and report on the BizTalk platform and TFS SOA Collection, each within a multi-tiered environment. Complete Description: The SOA BizTalk ...

Duke University

Cord Blood Collector

Durham, NC · On-site

$20.76 - $31.44/hr

Reports to the collection site Team Lead, involved in promotion of public cord blood banking, data collection, and specialized laboratory procedures and techniques for the successful collection of ...

Duke University

Cord Blood Collector

Durham, NC · On-site

$20.76 - $31.44/hr

Reports to the collection site Team Lead, involved in promotion of public cord blood banking, data collection, and specialized laboratory procedures and techniques for the successful collection of ...

gpec

Accounts Administrator

Raleigh, NC

$18 - $24.25/hr

Administers the established company credit, collection, and customer service policies and procedures for an assigned territory or designated block of customer accounts. ESSENTIAL DUTIES: A. Maintains ...

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Collection information

See Raleigh, NC salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of May 30, 2026, the average hourly pay for collection in Raleigh, NC is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $22.45 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
What are the most commonly searched types of Collection jobs in Raleigh, NC? The most popular types of Collection jobs in Raleigh, NC are:
What are popular job titles related to Collection jobs in Raleigh, NC? For Collection jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Raleigh, NC look for? The top searched job categories for Collection jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collection jobs? Cities near Raleigh, NC with the most Collection job openings:
Collection jobs near you
Part-time Doorstep Trash Collection Specialist - Night

Part-time Doorstep Trash Collection Specialist - Night

Valet Living, LLC

Raleigh, NC • On-site

$17/hr

Part-time

Posted 7 days ago

Valet Living rating

6.4

Company rating: 6.4 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

45th of 70 rated recycling and waste

Job description

Part-time evening work close to home. Service one or more nearby apartment communities with no long-distance driving or off-site dumping.
Important: This role requires your own personal open-bed pickup truck (or vehicle with a trailer) to perform the job.
We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there.
This is a great opportunity if you're looking for a second job, steady evening hours, and consistent work in your local area.
What You'll Do
Each service night, you'll keep a simple but important promise to residents: Collect bagged trash and cardboard recycling from their doorsteps so it's gone by morning.
What You'll Be Doing
  • Collect bagged trash and cardboard from apartment doorsteps and take it to the on-site compactor using your personal pickup truck
  • Service one or more nearby apartment communities during your shift, all within the same local area
  • Stay active by walking the property, climbing stairs, and working outdoors during your shift
  • No long distance travel, bulk items or off-site dumping
  • Use our mobile app to check in, track your work, and take photos when needed

What You'll Get
  • Truck Pay Rate: $17 per hour
  • Part-Time Nights: Typically 10-15+ hours per week
  • No Weekends: Most schedules run Sunday-Thursday starting after 7:00-8:00 PM
  • Steady Pay: Consistent work and reliable hours
  • Fast Pay: Get paid quickly with DailyPay
  • Extra Income: Ideal for a second job or supplemental earnings
  • Stay Local: Assigned to a community near where you live
  • Fast Hiring Process: Apply today and get started quickly

What You'll Need
  • Your own personal open-bed pickup truck (or vehicle with trailer) - required for this role
  • Valid driver's license and auto insurance
  • At least 18 years old
  • Smartphone with a data plan to use our work app
  • Authorized to work in the U.S. (proof required)
  • Ability to work independently and follow a consistent routine

Physical Requirements
  • Lift and carry up to 50 lbs.
  • Walk long distances and climb multiple flights of stairs
  • Work around bagged trash and waste
  • Work outdoors in various weather conditions

Why People Like This Role
  • Stay Active: Get paid to move instead of sitting at a desk
  • Flexible Nights: Easy to fit around a full-time job, school, or family schedule
  • Career Growth: 50% of our Area Leader hires are internal promotions
  • Referral Bonuses: Earn extra when you refer others to join the team!
  • Safety First: Gloves, safety vests, and equipment provided

If you're looking for a steady, part-time evening job with fast pay and extra income close to home, apply today.
Are you a current Valet Living employee? If so, click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

What Valet Living employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Valet Living

Sourced by ZipRecruiter

Valet Living is the largest nationally recognized full-service amenities provider to the multifamily housing industry, performing more than 470 million amenity services annually, encompassing 1.8 million apartment homes in 40 states. Valet Living uses specialized technology that empowers its trusted associates to deliver standard-setting amenities in communities where people want to live. Valet Living has been setting the standard for residential living since 1995 and has been proven to increase property value. Valet Living is a portfolio company of the private equity group GI Partners.

Industry

Real estate

Company size

5,001 - 10,000 Employees

Headquarters location

Tampa, FL, US

Year founded

1995

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