ZipRecruiter

Log In

1

Collection Jobs in Chicago, IL (NOW HIRING)

Neiu

Collection Manager

Chicago, IL · Hybrid

$53K - $55K/yr

Collection & Emergency Loan Management: * Approves, processes, and manages the collection of student emergency loans, including interest calculations and delinquency management. * Oversees assignment ...

Sysco Corporation

Collection Supervisor

Woodridge, IL · On-site

$85K/yr

For information on Sysco's Benefits, please visit SUMMARY Responsible to oversee collection activities for the Foodservice Equipment division of the company. Perform in accordance with established ...

JLL

Data Collection Specialist II

Chicago, IL · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale). * Preferable but not essential to have additional experience with IoT devices. ESSENTIAL DUTIES ...

JLL

Data Collection Specialist II

Chicago, IL · Remote

DATA COLLECTION SPECIALIST - Level II * Performs information gathering for data analytics, including asset tagging and data collection. * Experience with performing data collection on building ...

Mandarich Law Group, LLP

Collection Agent

Chicago, IL · On-site

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

Mandarich Law Group, LLP

Collection Agent

Chicago, IL · On-site

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

Mandarich Law Group, LLP

Collection Agent

Chicago, IL · On-site

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

next page

Showing results 1-20

All JobsCollection JobsCollection Jobs in Chicago, IL

Collection information

See Chicago, IL salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for collection in Chicago, IL is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.64 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day often include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions. These roles typically require advanced education, certifications, extensive experience, and often involve high-stakes environments or specialized skills. Freelance consultants or contractors in fields like IT, finance, or engineering may also achieve such earnings with significant expertise and client demand.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as collections managers or debt recovery directors, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations, with compensation influenced by the size of the organization and geographic location.

What job makes $10,000 a month without a degree?

In collection roles, high earnings of $10,000 or more per month are uncommon without specialized experience or certifications. Typically, such income levels are associated with executive, sales, or entrepreneurial positions rather than standard collection jobs, which usually offer lower base salaries plus commissions or bonuses. Success in high-earning collection roles often depends on strong negotiation skills and a proven track record.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often requiring strong communication and negotiation skills. Collection specialists typically work with financial institutions or companies, using tools like collection software, and may need certifications such as the Certified Collection Professional (CCP). The job often involves a structured schedule and adherence to legal regulations governing debt collection practices.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Chicago, IL? The most popular types of Collection jobs in Chicago, IL are:
What are popular job titles related to Collection jobs in Chicago, IL? For Collection jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Chicago, IL look for? The top searched job categories for Collection jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Collection jobs? Cities near Chicago, IL with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Chicago, IL as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution, with an average salary of $40,864 per year, or $19.6 per hour.
Collection Manager

Collection Manager

Northeastern Illinois University

Chicago, IL • On-site

$53K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.
Job Summary:
The primary purpose of this management role is to execute, maintain, and oversee a variety of intricate student account functions, while providing excellent customer service to students, parents, and the NEIU community. This is an experienced, customer focused process and operations management role that is integral to the day-to-day operations of the Student Payment Services Office.
Under the administrative direction of the Director of Student Payment Services, this role
plans, implements, and continuously improves policies, procedures, and operational
methods related to student account billing, payment plans, and collection functions, ensuring compliance, efficiency, and service quality.
Job Description:
Managing Online Tuition Payment Plan:
  • Oversees plan enrollments, cancellations, recalculations, student communications, and delinquency notifications.
  • Develops, implements, and revises policies and procedures related to payment plan administration and collections processes.
  • Ensures compliance with federal, state, and university regulations related to billing and payment practices.
  • Conducts quality control reviews to ensure accuracy of account setup, billing, and communications.
  • Performs periodic operational reviews to improve efficiency, service delivery, and compliance.

Student Refund Processing:
  • Serves as primary backup to the Director of Student Payment Services for student refund processing and related semester to semester transitions.
  • Ensures adherence to accounting, auditing, and internal control standards in all refund-related processes.
  • Assists in reviewing and improving business workflows related to refunds and account reconciliation.
  • Interprets and applies institutional, state, and federal regulations impacting student refunds and financial transactions.

Collection & Emergency Loan Management:
  • Approves, processes, and manages the collection of student emergency loans, including interest calculations and delinquency management.
  • Oversees assignment to state offset and other collection mechanisms for delinquent accounts.
  • Implements and monitors collection strategies, policies, and procedures to improve recovery rates and ensure compliance.
  • Conducts quality assurance reviews of collection activities and account handling.
  • Interprets and applies regulatory requirements governing collections and student financial obligations.

Accounts Receivable Support & Process Improvement:
  • Assists the Accounts Receivable department with special projects and operational initiatives.
  • Supports policy development, workflow optimization, and cross-functional coordination related to receivables and collections.

Additional Duties:
  • May select, train, assign work, and evaluate performance of student aid, and student workers.
  • Assists the Accounts Receivable department with special projects and operational initiatives.
  • Supports policy development, workflow optimization, and cross-functional coordination related to receivables and collections.
  • Performs other related duties as assigned.

Minimal Qualifications:
1. Any one or any combination of the following, totaling four (4) years (48 months), from the categories below:
A. Bachelor's degree in finance, accounting, and/or business
  • 30 semester hours equals one (1) year (12 months)
  • Associate's Degree (60 semester hours) equals eighteen months (18 months)
  • 90 semester hours equals two (2) years (24 months)
  • Bachelor's degree (120 semester hours) equals three (3) years (36 months)

B. collection, consumer credit or business experience that required knowledge of collection methods and procedures
2. Three (3) years (36months) of collection experience comparable to Collection Assistant Manager level or in other positions of comparable responsibility.
Preferred Qualifications:
  • Working knowledge of Ellucian Banner system.
  • Working knowledge of Excel and Word.
  • Working knowledge with Touchnet System.

Work Schedule:
This position follows a fixed weekly schedule:
  • Monday and Friday: 8:30 AM - 4:30 PM
  • Tuesday and Thursday: 8:30 AM - 5:30 PM
  • Wednesday: 8:30 AM - 6:00 PM

Location: NEIU Main Campus (5500 North St. Louis Avenue, Chicago, IL 60625)
Setting: Collections Manager is an on campus position, not eligible for Hybrid or Remote work.
This position requires a background check.
Salary Range
$53,000-$55,000
Benefits
University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Service (CMS). Please visit our Employee Benefits page to learn more about our comprehensive benefits package including health, dental, and vision benefits, sick and vacation days, and participation in the State Universities Retirement System.
Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals. Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.

Apply