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Collection Jobs in Chicago, IL (NOW HIRING)

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Utilize collection tools such as phone calls, emails, letters, third party placements and negotiations with debtors. * Document and maintain collection efforts with notes and reminders in the system.

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Utilize collection tools such as phone calls, emails, letters, third party placements and negotiations with debtors.Document and maintain collection efforts with notes and reminders in the system.

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

Utilize collection tools such as phone calls, emails, letters, third party placements and negotiations with debtors. * Document and maintain collection efforts with notes and reminders in the system.

DCC Propane, LLC

Collection Coordinator

Lisle, IL · On-site

$25 - $28/hr

Utilize collection tools such as phone calls, emails, letters, third party placements and negotiations with debtors.Document and maintain collection efforts with notes and reminders in the system.

JLL

Data Collection Specialist II

Chicago, IL · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale). * Preferable but not essential to have additional experience with IoT devices. ESSENTIAL DUTIES ...

Mandarich Law Group, LLP

Collection Agent

Chicago, IL · On-site

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

Mandarich Law Group, LLP

Collection Agent

Chicago, IL · On-site

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

GATX

Sr Collection Specialist

Chicago, IL · On-site +1

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a portfolio of customers in North America. Responsibilities encompass calling customers, researching billing ...

GATX

Sr Collection Specialist

Chicago, IL · Remote

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a portfolio of customers in North America. Responsibilities encompass calling customers, researching billing ...

GATX

Sr Collection Specialist

Chicago, IL · On-site +1

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a portfolio of customers in North America. Responsibilities encompass calling customers, researching billing ...

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Collection information

See Chicago, IL salary details

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How much do collection jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for collection in Chicago, IL is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Chicago, IL?

The most popular types of Collection jobs in Chicago, IL are:

What are popular job titles related to Collection jobs in Chicago, IL?

For Collection jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Chicago, IL look for?

The top searched job categories for Collection jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Collection jobs?

Cities near Chicago, IL with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Chicago, IL as of September 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $42,988 per year, or $20.7 per hour.

Collection Coordinator

Lisle, IL • On-site

DCC Propane, LLC
Oil and Gas Extraction • 501 - 1,000 employees
Learn more about DCC Propane, LLCexternal

$25 - $28/hr

Full-time

Re-posted 15 days ago

DCC Propane rating

4.7

Company rating: 4.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The primary purpose of this position is to provide resolve overdue invoices and collect payments from customers. Openly communicate with Management providing recommendations for your collection efforts.
General Duties and Responsibilities
  • Monitor aging data for accounts receivable and identify overdue balances.
  • Contact customers with overdue balances and attempt to collect entirely or negotiate a payment plan to collect in installments.
  • Utilize collection tools such as phone calls, emails, letters, third party placements and negotiations with debtors.
  • Document and maintain collection efforts with notes and reminders in the system.
  • Establish follow up contact to maintain pursuit of the collection efforts of accounts.
  • Escalate complex collection situations in excess of $10k to management.
  • Recommend accounts to external 3rd party collection agencies or attorneys.
  • Identify and escalate potential bad debt accounts to management.
  • Openly communicate with internal field associates and management to advise of balance and account status.
  • Provide invoices and statements to customers as needed.
  • Prepare and submit periodic reporting to management as requested.
  • Other similar duties as assigned.

Position Qualifications: Knowledge, Skills and Abilities
  • Attention to details and proficiency with mathematics necessary to do the job well.
  • Demonstrate good communication skills, written and verbal.
  • Work well in fast paced environment.
  • Exercise solid organizational and communication skills.
  • Knowledge of computerized accounting systems.
  • Good phone skills and computer literacy (MS Office).
  • Ability to work independently and effectively manage time.
  • Must be dependable with a stable work history.
  • Ability to follow verbal and written directions.
  • Ability to adapt to a changing schedule as directed.
  • Ability to be a positive representative of the Company both internally and externally.
  • Ability to work with respect and cooperation at all times with fellow employees and customers

JOB DESCRIPTION
  • Must be committed to working safely at all times.
  • Experience/Education:
    • High school diploma / GED is required.
    • Knowledge of generally accepted accounting practices and principles.
    • Minimum of 3 years of experience in office environment.
    • Prior cash processing experience preferred.
  • Travel: Local Travel only as needed.
  • Physical Requirements:The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is regularly required to:
    • Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion.
    • Perform light lifting of supplies and materials from time to time.
    • Communicate with and exchange information verbally and in writing.
    • Move about in an office environment.
    • Work using repetitive motion.
    • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
    • Work requires physical efforts associated with using the computer and phonesto access information.

Working Environment:
  • The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is:
    • Regularly in an office environment.
    • Regularly interrupted to meet the needs and requests of fellow employees
      and/or customers.
    • Regularly required to manage a number of tasks at one time.
    • Regularly experience a busy environment that will require excellent
      organizational and time and stress management skills.
    • Regularly exposed to sensory demands due to excessive computer use
    • The noise level in the work environment is usually moderate.
      This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required.

This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the incumbent with a general sense of the responsibilities and expectations of his/her position. It is not
intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.

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