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Collection Jobs in Chicago, IL (NOW HIRING)

The Data Collection Senior Analyst supports clients and matter teams by executing defensible electronic data collections for litigation, investigations, and regulatory matters. Working with the Data ...

Collection Counselor l

Elgin, IL · On-site

$18 - $19/hr

Microsoft applications and loan servicing platforms. • 1-2 years collection experience/customer service experience. • Analytical and problem-solving skills and attention to detail. • Effective ...

Billing Collection Manager

Lisle, IL · On-site

$115K - $130K/yr

Billing and Collection Manager Chicagoland area - hybrid Email your resume to danielle.tubero@roberthalf.c0m or call 630-368-1175 Medical, dental, 401k and bonuses paid out yearly oversee billing ...

Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Role Overview We are seeking reliable and safety-focused professional drivers to support a ...

Senior Collections Coordinator

Chicago, IL · On-site

$90K - $133K/yr

Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...

Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Role Overview We are seeking reliable and safety-focused professional drivers to support a ...

Responsible for collection of client accounts receivable following established firm and generally accepted accounting procedures. Specific duties and responsibilities include, but are not limited to ...

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Collection information

See Chicago, IL salary details

$9

$19

$29

How much do collection jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for collection in Chicago, IL is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.64 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day often include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions. These roles typically require advanced education, certifications, extensive experience, and often involve high-stakes environments or specialized skills. Freelance consultants or contractors in fields like IT, finance, or engineering may also achieve such earnings with significant expertise and client demand.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as collections managers or debt recovery directors, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations, with compensation influenced by the size of the organization and geographic location.

What job makes $10,000 a month without a degree?

In collection roles, high earnings of $10,000 or more per month are uncommon without specialized experience or certifications. Typically, such income levels are associated with executive, sales, or entrepreneurial positions rather than standard collection jobs, which usually offer lower base salaries plus commissions or bonuses. Success in high-earning collection roles often depends on strong negotiation skills and a proven track record.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often requiring strong communication and negotiation skills. Collection specialists typically work with financial institutions or companies, using tools like collection software, and may need certifications such as the Certified Collection Professional (CCP). The job often involves a structured schedule and adherence to legal regulations governing debt collection practices.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
What are the most commonly searched types of Collection jobs in Chicago, IL? The most popular types of Collection jobs in Chicago, IL are:
What are popular job titles related to Collection jobs in Chicago, IL? For Collection jobs in Chicago, IL, the most frequently searched job titles are:
What cities near Chicago, IL are hiring for Collection jobs? Cities near Chicago, IL with the most Collection job openings:
Infographic showing various Collection job openings in Chicago, IL as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution, with an average salary of $40,864 per year, or $19.6 per hour.

Data Collection Senior Analyst

Sidley

Chicago, IL • Hybrid

$98K - $150K/yr

Full-time

Posted 23 hours ago


Job description

The Data Collection Senior Analyst supports clients and matter teams by executing defensible electronic data collections for litigation, investigations, and regulatory matters. Working with the Data Collection Lead, this role applies specialized technical expertise to identify, preserve, and collect digital evidence across cloud, endpoint, mobile, and enterprise environments. The Senior Analyst independently performs collections once scope is defined, contributes to project planning by identifying relevant data sources, and ensures all activities adhere to established protocols, industry best practices, and chain-of-custody standards. The role also involves coordinating with internal teams and external stakeholders - including clients, custodians, and counsel - to ensure efficient, consistent, and defensible collection processes.

  • Maintain strong knowledge of modern data collection tools and platforms and technical proficiency in executing defensible collections across cloud, endpoint, mobile, and enterprise systems.

  • Identify relevant data sources and custodial systems within client environments for the preservation of potentially responsive data in accordance with legal and technical requirements.

  • Execute remote and on-site collections using industry-standard tools such as Relativity Collect, Microsoft Purview, Magnet Axiom, Cellebrite, FTK Imager, and similar technologies.

  • Participate in collection discussions and assist with the technical and logistical coordination of collection projects.

  • Execute collection activities independently once scope and methodology are established, applying appropriate technical judgment to ensure collections are performed in a defensible and efficient manner.

  • Maintain detailed documentation of collection methodologies, procedures, and technical decisions to ensure defensibility and reproducibility of collection activities.

  • Coordinate with other litigation support functions and external vendors as necessary.

  • Ensure proper handling of sensitive data and maintain strict confidentiality and integrity of all collected materials.

  • Participate in the testing, maintenance and calibration of collection tools and technologies (e.g., Relativity Collect, Magnet Axiom, and Cellebrite).

  • Communicate directly with clients, custodians, outside counsel, and internal case teams to coordinate collection logistics, provide technical guidance during collection activities, and support successful project execution.

  • Participate in after-hours or expedited collection activities, including evenings or weekends, when required to support client matters.

  • Travel to client locations as necessary to perform on-site collections (approximately 10-20% travel).


Education and/or Experience:
Required:

  • Bachelor's degree in Computer Science, Information Systems, Digital Forensics, or a related technical field, or equivalent experience in a related area

  • Minimum of two (2) years of hands-on experience performing electronic data collections in support of eDiscovery, digital forensics, investigations, or related litigation support activities

  • Demonstrated experience supporting the identification, preservation, and defensible collection of electronically stored information (ESI) from a variety of data sources and technology environments

  • Demonstrated experience performing remote and/or on-site data collections from endpoints, mobile devices, enterprise systems, or network-based repositories using forensic collection tools and cloud based compliance platforms (e.g., Cellebrite, FTK Imager, Relativity Collect, Microsoft Purview, Google Vault)

  • Strong documentation and reporting skills, demonstrated by the ability to produce clear, complete, and audit-ready collection documentation (e.g., chain of custody records, collection logs, and reports) that consistently meet established defensibility standards and withstand legal or regulatory scrutiny

Preferred:

  • Relevant industry certifications, such as EnCase Certified Examiner (EnCE), Certified Computer Examiner (CCE), GIAC Certified Forensic Analyst (GCFA), Cellebrite Certified Operator/Examiner (CCO/CCE), or AccessData Certified Examiner (ACE)

  • Experience in preparing or providing expert or fact witness testimony in legal proceedings related to digital forensics or data collection

Other Skills and Abilities:
The following will also be required of the successful candidate:

  • Strong organizational skills

  • Strong attention to detail

  • Good judgment

  • Strong interpersonal communication skills

  • Strong analytical and problem-solving skills

  • Able to work harmoniously and effectively with others

  • Able to preserve confidentiality and exercise discretion

  • Able to work under pressure

  • Able to manage multiple projects with competing deadlines and priorities


#LI-Hybrid
#LI-OE1

The target salary range for this role is:

$98,000 - $150,000 if located in Illinois or New York

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email sidleytalentacquisition@sidley.com (current employees should contact Human Resources).

Sidley Austin LLP is an Equal Opportunity Employer.