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Collection Jobs in Florida (NOW HIRING)

Toi Toi USA

Collection Specialist

Fort Myers, FL · On-site

$19/hr

Collection Specialist must ensure that they keep their employer's assets secure and confidential while also making sure customers responsible for unpaid bills are contacted immediately. ESSENTIAL ...

Toi Toi USA

Collection Specialist

Fort Myers, FL · On-site

$17.25 - $23.25/hr

Collection Specialist must ensure that they keep their employer's assets secure and confidential while also making sure customers responsible for unpaid bills are contacted immediately. ESSENTIAL ...

Mandarich Law Group, LLP

Collection Agent

Lake Mary, FL · On-site

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY ...

Mandarich Law Group, LLP

Collection Agent

Lake Mary, FL · On-site

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY ...

Credit Wise Recovery Solutions

You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will ...

Prescient Edge

Senior Collection Manager

Tampa, FL · On-site

Job Title Senior Collection Manager Location Tampa, FL 33621 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance ...

NETO CAPITAL LLC

Be Seen First

Collection Specialist

Sunny Isles, FL · On-site

$25 - $37.50/hr (+ commission)

Collection Specialist Location: Sunny Isles Beach, Florida (On-Site) Company: Neto Capital Employment Type: Full-Time Working Hours: 9:30AM-5:30PM Start Date: Immediate / Based on availability ...

NETO CAPITAL LLC

Be Seen First

Collection Specialist

Sunny Isles, FL · On-site

$25 - $37.50/hr (+ commission)

Collection Specialist Location: Sunny Isles Beach, Florida (On-Site) Company: Neto Capital Employment Type: Full-Time Working Hours: 9:30AM-5:30PM Start Date: Immediate / Based on availability ...

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Collection information

See Florida salary details

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How much do collection jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for collection in Florida is $14.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Florida?

The most popular types of Collection jobs in Florida are:

What are popular job titles related to Collection jobs in Florida?

For Collection jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Florida look for?

The top searched job categories for Collection jobs in Florida are:

What cities in Florida are hiring for Collection jobs?

Cities in Florida with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Florida as of August 2026, with employment types broken down into 78% Full Time, 13% Part Time, 3% Temporary, and 6% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $31,141 per year, or $15 per hour.

Collection Specialist

Miami, FL • On-site

Coastal Waste and Recycling, Inc.
Environmental Consulting Services • 501 - 1,000 employees
Learn more about Coastal Waste and Recycling, Inc.external

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Coastal Waste & Recycling rating

6.8

Company rating: 6.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

About Coastal Waste & Recycling
At Coastal Waste & Recycling, we're building more than a company, we're building a team. As one of the fastest-growing privately held waste and recycling companies in the Southeast, we're looking for people who take pride in their work, put safety first, and are ready to grow with us.
Help Keep Our Communities Moving
Do you enjoy working outdoors, staying active, and being part of a team that makes a difference every day? As a Collection Specialist, you'll play an essential role in keeping our communities clean by partnering with a Driver to safely collect waste and recyclable materials while delivering exceptional service to our customers.
At Coastal Waste & Recycling, every collection team member plays an important role in our success. We believe safety comes first, teamwork drives results, and every route is an opportunity to serve our customers and communities with pride.
Your Role
As a Collection Specialist, you'll work alongside a Driver to safely and efficiently complete collection routes while promoting a culture of safety, accountability, and teamwork. You'll help ensure every stop is completed safely by serving as the Driver's spotter during all backing maneuvers, identifying potential hazards, and supporting efficient route completion.
What You'll Do
  • Partner with a Driver to safely collect residential, commercial, and industrial waste and recyclable materials.
  • Safely lift, move, empty, and load carts, containers, bags, and other collection receptacles into collection vehicles.
  • Serve as the Driver's spotter during every backing maneuver by exiting the vehicle, positioning yourself safely, and providing continuous visual guidance until the backing maneuver is complete.
  • Maintain awareness of traffic, pedestrians, overhead obstructions, and other potential hazards while helping ensure safe operations throughout the route.
  • Assist with pre-trip and post-trip vehicle inspections and report equipment or safety concerns.
  • Provide friendly, professional customer service while interacting with customers and the public.
  • Wear required personal protective equipment (PPE) and follow all company safety policies and procedures.
  • At Coastal, we win as a team. Once your assigned route is complete, you'll jump in to assist other collection teams or support additional operational needs as directed by management.
  • Perform other duties as assigned.

What You'll Bring
  • Strong work ethic and dependable attendance.
  • Commitment to safety, teamwork, and customer service.
  • Ability to perform physically demanding work in an outdoor environment.
  • Ability to frequently lift, push, pull, and carry materials weighing 50 to 75 pounds or more.
  • Ability to communicate effectively with coworkers, supervisors, and customers.
  • Previous experience in waste management, construction, landscaping, warehouse operations, moving services, or other physically demanding work is a plus.
  • Valid driver's license preferred but not required.
  • Bilingual (English/Spanish or English/Creole) preferred.

Why You'll Love Working Here
  • Competitive Pay
  • Comprehensive Medical, Dental & Vision Benefits
  • 401(k) with Company Match
  • Paid Time Off & Holidays
  • Employee Referral Program
  • Career Growth & Advancement Opportunities
  • Safety-Focused Culture
  • Collaborative Team Environment

If you're looking for a career where you can stay active, work with a great team, and make a difference every day, we'd love to have you join Coastal Waste & Recycling.
Coastal Waste & Recycling is proud to be an Equal Opportunity Employer.

What Coastal Waste & Recycling employees say

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