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Collection Jobs in Florida (NOW HIRING)

Prescient Edge

Mid Collection Manager

Tampa, FL · On-site

Job Title Mid Collection Manager Location Tampa, FL 33621 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance Required ...

SOSi

Collection Manager ISR

Tampa, FL · On-site

SOS International LLC (SOSi) is seeking an Collection Manager (ISR) to support our customer in McDill AFB, Florida. Essential Job Duties * Translate received requirements into discipline-specific ...

SOSi

Collection Manager ISR

Tampa, FL

SOS International LLC (SOSi) is seeking an Collection Manager (ISR) to support our customer in McDill AFB, Florida. Essential Job Duties * Translate received requirements into discipline-specific ...

REVCO SOLUTIONS

Collection Specialist

Jacksonville, FL

$16 - $18/hr

Description APPLY TODAY!! Full-Time Collection Specialist *On-site* We are currently seeking Full-Time Collection Specialists with a base pay of $16-$18 per hour plus unlimited bonus potential. Our ...

Revco Solutions

Collection Specialist

Jacksonville, FL · On-site

$16 - $18/hr

APPLY TODAY!! Full-Time Collection Specialist *On-site* We are currently seeking Full-Time Collection Specialists with a base pay of $16-$18 per hour plus unlimited bonus potential. Our Company:

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How much do collection jobs pay per hour?

As of May 28, 2026, the average hourly pay for collection in Florida is $14.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.26 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
What are the most commonly searched types of Collection jobs in Florida? The most popular types of Collection jobs in Florida are:
What are popular job titles related to Collection jobs in Florida? For Collection jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Florida look for? The top searched job categories for Collection jobs in Florida are:
What cities in Florida are hiring for Collection jobs? Cities in Florida with the most Collection job openings:
Collection jobs near you
Mid Collection Manager

Mid Collection Manager

Prescient Edge

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Job Title
Mid Collection Manager
Location
Tampa, FL 33621 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Bachelor's Degree
Travel
None
Security Clearance Required
TS/SCI
Job Description
Prescient Edge is seeking a Mid Collection Manager to support a federal government client.
Please note that the availability of this position is contingent upon contract award.
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
  • A competitive salary with performance bonus opportunities.
  • Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
  • A substantial retirement plan with no vesting schedule. Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
  • A positive work environment where employees are respected, supported, and engaged.

Description:
Description:
  • Apply intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products.
  • Collaborates across the IC to understand customer intelligence needs and gaps to optimize developing and validating collection requirements for the customer.
  • Evaluates the efficiency and effectiveness of multi-INT collection against requirements; and the execution of collection plans and strategies to generate reliable and valid intelligence to customers.
  • Assesses the value of collected intelligence versus the customers' need(s) and decision making. Uses statistical, algorithmic, mining and visualization techniques to find and interpret ISR data sources.
  • Manage large amounts of data, ensures data consistency, produces visualizations and develops models to report findings.
  • Assists developing methods and criteria to evaluate whether collection requirements have been satisfied, using Measures of Effectiveness (MOEs), Measures of Performance (MOPs), responses to collection plans and strategies, and others, and produces feedback of findings.
  • Identifies collection gaps, related trends and opportunities; assesses collection options, tests assumptions, and produces judgements, recommendations and solutions to refine collection.
  • Produces analyses identifying gaps in collections methods, and models future intelligence collection scenarios for Collection Strategists, Intelligence Planners, and Collection Enterprise Architects.
  • Demonstrates proficiency conducting statistics and using statistical packages such as, but not limited to, Matlab, SPSS, SAS, S PLUS, or R.
  • Graduate of an in-residence DoD/ IC collection management course.

Job Requirements
Desired experience:
  • Minimum 8 years of experience related to the specific labor category with at least a portion of the experience within the last 2 years.

Desired education:
  • Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education.

Security Clearance:
  • Security clearance required TS/SCI with CI POLY or the ability to obtain CI POLY.

Location:
  • MacDill AFB, Florida

Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
Prescient Edge logo

About Prescient Edge

Sourced by ZipRecruiter

Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

McLean, VA, US

Year founded

2008

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