ZipRecruiter

Log In

1

Collection Jobs in Florida (NOW HIRING)

GRM Document Management

Collection Specialist

Hialeah, FL · On-site

$16.75 - $22.75/hr

The Collection Representative will work with Billing, Administration, Sales, and Management to ensure proper and timely payment of company invoices. This position will also assist with Accounts ...

HD Supply

Collection Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Documents information about financial status of customer and status of collection efforts. * Reviews and monitors assigned accounts and all applicable collection reports. to maintain up-to-date ...

HD Supply

Collection Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Documents information about financial status of customer and status of collection efforts. * Reviews and monitors assigned accounts and all applicable collection reports. to maintain up-to-date ...

Prescient Edge

Senior Collection Manager

Tampa, FL · On-site

Job Title Senior Collection Manager Location Tampa, FL 33621 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance ...

Mandarich Law Group, LLP

Collection Agent

Lake Mary, FL · On-site

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY ...

Mandarich Law Group, LLP

Collection Agent

Lake Mary, FL · On-site

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY ...

Credit Wise Recovery Solutions

You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will ...

AA2IT

Collection specialist

Fort Myers, FL · On-site

$18/hr

Title - Collection Specialist Location - 13200 Paul J Doherty Parkway, Fort Myers, FL (remote but may rare needs to come onsite ) Hours - 8:00 AM to 5 PM Monday through Friday Duration - 6 months ...

next page

Showing results 1-20

People also search for

All JobsCollection JobsCollection Jobs in Florida

Collection information

See Florida salary details

$7

$14

$22

How much do collection jobs pay per hour?

As of May 28, 2026, the average hourly pay for collection in Florida is $14.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.26 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
What are the most commonly searched types of Collection jobs in Florida? The most popular types of Collection jobs in Florida are:
What are popular job titles related to Collection jobs in Florida? For Collection jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Florida look for? The top searched job categories for Collection jobs in Florida are:
What cities in Florida are hiring for Collection jobs? Cities in Florida with the most Collection job openings:
Collection jobs near you

Collection Specialist

United Water Restoration Group, Inc

Deerfield Beach, FL • On-site

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Collection Specialist
Must have a strong background in the Collection Industry.
WHO WE ARE
United Water Restoration Group is a 24/7 Emergency Fire, water and mold Restoration company. When our clients experience damage to their home our business, our mission is to bring them back their pre-loss condition.
A DAY IN THE LIFE OF A Collections Supervisor
The Collection Supervisor's primary responsibility is to develop the collections department. The Supervisor will be responsible for ongoing monitoring and assessment of the collection strategy and KPIs of the business. The Supervisor is responsible for assessing the collectability of clients' accounts receivable and their likelihood to satisfy their financial obligations to United Water Restoration.
  • Analyze payment trends by client or client group and take action to address and or notify management when necessary
  • Resolve client claims and disputed items while providing feedback to those processes to prevent similar errors in the future
  • Handle escalated credit and collections decisions and must be able to gather and analyze credit, financial, and other pertinent data to determine next steps
  • Partner with internal departments to support strategic goals while mitigating risk.
  • Communicate with Field Operations and headquarters regarding account and portfolio status
  • Manage escalation and exception processes.
  • Ability to present information and respond to questions from internal business partners and clients
  • Provide performance metrics to reflect key measurements in the department
  • Minimize losses due to bad debt
  • Be actively involved in department continuous improvement projects by identifying improvement opportunities, working on a project team, or leading a project
ABOUT YOU
  • 5 years commercial collections experience or equivalent combination of education and experience preferred.
  • Effective collections, issue resolution, deduction management, and negotiation skills
  • Ability to communicate professionally and effectively with all levels of internal and external management through various methods of communication
  • Ability to work with customers in sometimes difficult and confrontational situations
  • Ability to prioritize tasks in a fast-paced environment.
  • Must have exemplary oral and written communication skills.
  • High Proficiency with Microsoft Office products such as Outlook, Word, Excel and Power Point.
Job Type: Full-time
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Physical Setting:
  • Office
Schedule:
  • 8-hour shift
  • Monday to Friday
Work Location: Pompano Beach, FL

Apply