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Collection Jobs in Orlando, FL (NOW HIRING)

Mandarich Law Group, LLP

Collection Agent

Lake Mary, FL · On-site

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY ...

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Collection information

See Orlando, FL salary details

$9

$18

$28

How much do collection jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for collection in Orlando, FL is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $21.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs

What are the most commonly searched types of Collection jobs in Orlando, FL?

The most popular types of Collection jobs in Orlando, FL are:

What are popular job titles related to Collection jobs in Orlando, FL?

For Collection jobs in Orlando, FL, the most frequently searched job titles are:

What job categories do people searching Collection jobs in Orlando, FL look for?

The top searched job categories for Collection jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Collection jobs?

Cities near Orlando, FL with the most Collection job openings:

Collection jobs near you
Infographic showing various Collection job openings in Orlando, FL as of August 2026, with employment types broken down into 70% Full Time, 28% Part Time, and 2% Temporary. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $38,902 per year, or $18.7 per hour.

Direct Hire Data Collection

Orlando, FL • On-site

Walt Disney Company
Amusement, Gambling, and Recreation • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

3rd of 52 rated entertainment

People enjoy working here

Good employer

Recommended by students

Learn more about Walt Disney Companyexternal

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This job post has expired today. Applications are no longer accepted.

Job description

Direct Hire Data Collection

This req is used to collect employment data for direct hire employees.

Corporate HR & Security

Global HR Ops COE

Animal Programs Education, Animal Programs Education, Animation, Banking, Business Affairs, Business Affairs (General), Collections, Construction-Machinist, Content Digital Strategy, Costuming-Costume Mgmt, Creative, Cue Sheets, Development, Editorial/Content Or News Editorial, Editorial Content, Engineering, Entertainment-Maint Choreographers, Entertainment-Music Producers, Executive Communications, Executive Support, Food & Beverage, HRBP/Generalist, Interior Design, Landscape Architecture, Marketing {+ 22 more}

Full time

Burbank, CA, USA

USA - FL - Casting Center

Walt Disney logo

About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

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Pay

Benefits

Hours and flexibility

Workplace

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