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Collection Manager Jobs in Orlando, FL (NOW HIRING)

Collection Manager/Store Manager Job overview: Looking for motivated, results-oriented drivers that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...

Collection Manager/Store Manager Job overview: Looking for motivated, results-oriented drivers that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...

Local Route Driver

Orlando, FL · On-site

$17.25 - $22.50/hr

Collection Manager/Store Manager Job overview: Looking for motivated, results-oriented drivers that maintain a passion for excellence, strong work ethic and appreciate a structured, fast paced ...

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Collection Manager information

See Orlando, FL salary details

$28.9K

$54.8K

$101.8K

How much do collection manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for collection manager in Orlando, FL is $54,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $61,100.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What are the most commonly searched types of Collection jobs in Orlando, FL?

The most popular types of Collection jobs in Orlando, FL are:

What are popular job titles related to Collection Manager jobs in Orlando, FL?

For Collection Manager jobs in Orlando, FL, the most frequently searched job titles are:

What cities near Orlando, FL are hiring for Collection Manager jobs?

Cities near Orlando, FL with the most Collection Manager job openings:

Infographic showing various Collection Manager job openings in Orlando, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,818 per year, or $26.4 per hour.

Supervisor of Credit and Collections

Career Site

Orlando, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago


Job description

Summary of Position:

he Collections Supervisor is responsible for overseeing the daily operations of the Orlando collections team, ensuring timely collection of outstanding receivables while maintaining strong customer relationships. This role provides leadership, coaching, and performance management to drive team effectiveness and reduce DSO.

Duties and Responsibilities:

  • Supervise and support a team of collections specialists
  • Monitor daily aging and prioritize collection efforts
  • Ensure compliance with company policies and regulatory requirements
  • Review and manage escalated accounts and high-risk customers
  • Track key performance metrics (DSO, past due, cash flow)
  • Partner with Sales, Customer Service, and Billing teams to resolve disputes
  • Provide coaching, training, and performance evaluations
  • Assist in developing and implementing collection strategies

Required Qualifications:

  • Bachelor's degree in finance, Business, or related field (or equivalent experience)
  • 3-5+ years of collections experience
  • 1-2+ years of supervisory/leadership experience
  • Strong knowledge of AR processes and credit principles
  • Excellent communication and negotiation skills
  • Problem-solving and decision-making
  • Customer relationship Management
  • Time management and prioritization
  • Time management and prioritization

Preferred Qualifications:

  • Telecom Experience
  • Advanced Excel skills
  • Experience with Salesforce

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled