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Collection Specialist Jobs in Indiana (NOW HIRING)

smcnorthamerica

Collection Specialist

Noblesville, IN

$17.25 - $23.50/hr

PURPOSE The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and ...

smcnorthamerica

Collection Specialist

Noblesville, IN · On-site

$17.25 - $23.50/hr

PURPOSE The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and ...

TEGNA Inc.

Collection Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

S., is seeking a Collections Specialist to join our Shared Services team. This position will be ... Perform collection activity including reviewing accounts receivable reports, performing daily ...

TEGNA Inc.

Collection Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

The Collections Specialist is responsible for contacting customers to ensure timely payments of ... Additional responsibilities include but are not limited to: • Perform collection activity ...

SMC Corporation of America

Be Seen First

Collection Specialist

Noblesville, IN · On-site

$17.25 - $23.50/hr

PURPOSE The Collections Specialist is to facilitate the collection of monies owed to SMC Corporation of America. They maintain accounts receivable past due ratios and prevent the development of bad ...

JLL

Data Collection Specialist II

Indianapolis, IN · Remote

Schedule: flexible based on assignment Travel: ~ 90%, sometimes up to 100% based on assignment Location: anywhere in US; able to get to major airport frequently DATA COLLECTION SPECIALIST - Level ...

Aon Corporation

Collection Specialist II

Fort Wayne, IN · Hybrid

$45K - $60K/yr

Aon is hiring for a Collection Specialist. This is a hybrid position, located in Fort Wayne, IN- initial training period is roughly 6 months, and will be in office. Aon is in the business of better ...

Aon Corporation

Collection Specialist II

Fort Wayne, IN · On-site

$45K - $60K/yr

Aon is hiring for a Collection Specialist. This is a hybrid position, located in Fort Wayne, IN- initial training period is roughly 6 months, and will be in office. Aon is in the business of better ...

OneMain Financial

District Collection Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

Manage a high volume of collection activity across an assigned district, with a focus on achieving delinquency goals. * Contact customers to understand their circumstances and help resolve past-due ...

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All JobsCollection Specialist JobsCollection Specialist Jobs in Indiana

Collection Specialist information

See Indiana salary details

$12

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$28

How much do collection specialist jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for collection specialist in Indiana is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

How does a collection specialist typically collaborate with other departments to achieve recovery goals?

Collection Specialists frequently work closely with departments such as customer service, accounting, and sales to resolve outstanding accounts. They often coordinate with customer service to clarify account issues, with accounting to reconcile discrepancies, and with sales to understand customer histories. This collaboration ensures a seamless approach to recovering funds and maintaining positive client relationships. Effective interdepartmental communication is essential for overcoming common challenges like disputed charges or complex billing situations.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need strong analytical abilities, negotiation skills, and knowledge of credit and collections processes, often supported by a background in finance or accounting. Familiarity with collection management systems, CRM software, and regulatory compliance tools is typically required. Excellent communication, resilience, and problem-solving abilities set top performers apart in this role. These skills are crucial for recovering outstanding debts efficiently while maintaining positive client relationships and adhering to legal standards.

What is the difference between Collection Specialist vs Accounts Receivable Clerk?

AspectCollection SpecialistAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer experience in collections or financeHigh school diploma; basic accounting knowledge often preferred
Work EnvironmentOffice setting; interacting with customers and clients to recover debtsOffice setting; managing invoicing, payments, and account records
Employer & Industry UsageFinancial institutions, healthcare, retail, and service industriesCorporate finance departments, accounting firms, and businesses with large receivables

While both roles involve financial transactions, a Collection Specialist focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing and records payments. The roles often overlap in skills and work environment, but their primary responsibilities differ in scope and focus.

Is working in collections a good job?

A collection specialist manages overdue accounts and contacts customers to recover payments, often working in office environments with skills in communication and negotiation. The role can offer steady employment, opportunities for advancement, and may require certifications such as a credit and collections certification. Job satisfaction depends on individual preferences for handling financial matters and working with people under pressure.

What does a collection specialist do?

A collection specialist is responsible for managing overdue accounts by contacting customers to collect payments, negotiating payment plans, and resolving billing issues. They often use collection software and must adhere to legal and company policies while maintaining professional communication. Strong negotiation and organizational skills are essential for success in this role.

What are the most commonly searched types of Collection Specialist jobs in Indiana?

The most popular types of Collection Specialist jobs in Indiana are:

What are popular job titles related to Collection Specialist jobs in Indiana?

For Collection Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Collection Specialist jobs in Indiana look for?

The top searched job categories for Collection Specialist jobs in Indiana are:

What are popular job titles related to Collection Specialist jobs in IN?

For Collection Specialist jobs in IN, the most frequently searched job titles are:

Collection Specialist jobs near you
Infographic showing various Collection Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $42,484 per year, or $20.4 per hour.

Collection Specialist

smcnorthamerica

Noblesville, IN

$17.25 - $23.50/hr

Full-time

Re-posted 21 days ago

Job description

PURPOSE

The Collection Specialist will be responsible for applying incoming payments to the correct accounts in a timely and precise manner, contacting customers to resolve past due invoices, and negotiating payment arrangements. This role plays a vital role in maintaining the financial stability of the company by managing the timely collection of outstanding accounts receivable, support reconciliation efforts, and helps maintain strong customer relationships while minimizing bad.

ESSENTIAL DUTIES

Apply incoming payments accurately and promptly to customer accounts, ensuring proper allocation and documentation.

Monitor accounts receivable to identify overdue balances and initiate collection activities in accordance with company policies.

Contact customers via phone, email, or written correspondence to resolve past due invoices and secure payment commitments. 

Negotiate payment arrangements and follow up to ensure adherence to agreed-upon terms.

Maintain detailed and organized records of all collection activities, communications, and payment arrangements.

Collaborate with internal departments to resolve billing discrepancies and disputes. 

Support month-end and year-end closing processes by providing accurate accounts receivable data and reconciliation support.

Contribute to process improvements in collections and cash application workflows.

Support financial projects and initiatives as assigned by the supervisor, contributing to cross-functional collaboration and timely execution.

PHYSICAL DEMANDS/WORK ENVIRONMENT 

Working conditions are typical for an office environment

Work requires extensive work using a computer

Maintain seated posture/position for eight or more hours per day

Responsibilities may require evening and weekend work in response to needs of the systems being supported

MINIMUM REQUIREMENTS

High school diploma or equivalent.

0-2 years of experience in accounts receivable, collections, or cash application preferred.

Proficient in Microsoft Excel and accounting software. 

Strong accuracy and attention to detail in data entry and payment application.

A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results.

Strong communication and problem-solving skills for interacting with customers and internal teams.

Commitment to continuous learning and skillset development.

For internal use only: Finance001

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