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Senior Collection Specialist Jobs in Indiana (NOW HIRING)

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Senior Collection Specialist information

See Indiana salary details

$27.6K

$89K

$133.2K

How much do senior collection specialist jobs pay per year?

As of Aug 26, 2026, the average yearly pay for senior collection specialist in Indiana is $89,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,600.00 and $115,100.00 per year, depending on experience, location, and employer.

What is a senior collection specialist?

Senior Collection Specialists are experienced professionals responsible for managing and resolving overdue accounts for organizations. They communicate with clients or customers to negotiate payment plans, process payments, and ensure compliance with company policies and legal regulations. In addition to handling complex cases, they may mentor junior staff and help improve collection strategies. Their role is vital in maintaining a healthy cash flow and minimizing financial losses due to unpaid debts.

What are the key skills and qualifications needed to thrive as a senior collection specialist?

To thrive as a Senior Collection Specialist, you need a strong background in accounts receivable, collections processes, and financial analysis, often supported by a degree in finance or accounting. Familiarity with collection management software, ERP systems like SAP or Oracle, and compliance regulations is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills help build rapport with clients and resolve payment issues effectively. These skills are crucial for maximizing cash flow, maintaining client relationships, and ensuring accurate financial records within an organization.

What are some common challenges faced by senior collection specialists, and how can they be effectively managed?

Senior Collection Specialists often encounter challenges such as handling difficult or non-responsive clients, meeting collection targets, and staying compliant with regulations. To manage these, it's essential to employ strong negotiation and communication skills, maintain detailed records, and stay updated on industry laws like the Fair Debt Collection Practices Act (FDCPA). Collaborating closely with legal and accounting teams can also help resolve complex cases efficiently and ethically. Regular training and leveraging technology tools can further support success in this role.

What is the difference between Senior Collection Specialist vs Collection Specialist?

AspectSenior Collection SpecialistCollection Specialist
CredentialsTypically requires 3+ years experience, relevant certifications (e.g., Certified Credit and Collection Professional)Entry to mid-level experience, often no certifications required
Work EnvironmentCorporate offices, financial institutions, healthcare providersSame as Senior Collection Specialist, often in similar industries
Employer & Industry UsageUsed in banking, healthcare, and large corporations for experienced rolesUsed across similar industries for entry to mid-level roles

The main difference between a Senior Collection Specialist and a Collection Specialist lies in experience, responsibilities, and certifications. Senior roles typically involve more complex account management, mentorship, and strategic planning, whereas Collection Specialists focus on routine collections tasks. Both roles are vital in credit and collections departments within similar industries.

Is a senior collection specialist a stressful job?

A senior collection specialist role can be stressful due to the responsibility of managing overdue accounts, meeting collection targets, and handling difficult customer interactions. The job often requires strong communication skills, attention to detail, and the ability to work under pressure, especially in high-volume environments or with tight deadlines.

What cities in Indiana are hiring for Senior Collection Specialist jobs?

Cities in Indiana with the most Senior Collection Specialist job openings:

Senior Collection Specialist jobs near you
Infographic showing various Senior Collection Specialist job openings in Indiana as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 76% Physical, 4% Hybrid, and 20% Remote job distribution, with an average salary of $89,043 per year, or $42.8 per hour.

Business Office Specialist

Indianapolis, IN • On-site

American Senior Communities
Hospitals • 10K+ employees

5.5

Company rating: 5.5 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

821st of 893 rated healthcare providers

People enjoy working here

Respectful managers

Good training

Learn more about American Senior Communitiesexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

American Senior Communities is now hiring a Business Office Specialist

The Business Office Specialist will assist multiple properties across ASC's skilled nursing division with Business Office functions including traveling to locations throughout Indiana to provide training for Accounts Payable, Accounts Receivables, Payroll, and Resident Trust.

Responsibilities: 

  • Assists with the accounts receivable at each property to ensure all accounts are in the correct collection
    phase, working with Business Office personnel, third-party personnel, and family members to ensure all accounts will be collected.
  • Assists and provides on-going training and updates for all Business Office personnel on their job duties and policies.
  • Validates all paperwork submitted by a property to ensure accuracy of all forms and adjustments.
  • Participates in administrative staff meetings and facility morning meetings.
  • Provides backup support for property payroll, if needed.
  • Completes Industry audits and compliance issues dealing with government entities, audits, reviews, and
    annual compliance issues.
  • Serves as a resource for all third party family member questions.
  • Assists Business Office personnel in all financial reviews.

Minimum Requirements

  • High School Diploma required; Associates or Bachelors Degree preferred.
  • Three Years Business Office experience required; experience in Long-Term Care setting preferred

Benefits and perks include:

  • Medical, vision & dental insurance with Telehealth option
  • 401(k) retirement plan options
  • Paid Time Off (PTO) and holiday pay 
  • Lucrative employee referral bonus program
  • Paid training, skills certification & career development support
  • Tuition reimbursement and certification reimbursement
  • Continued education opportunities through tuition discounts and program partnerships
  • Employee assistance program & wellness support
  • Retail, food & entertainment discounts and so much more

*Full-Time and Part-Time Benefits may vary, terms and conditions apply

About American Senior Communities

Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large.

American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job, but following a calling.

American Senior Communities logo

About American Senior Communities

Sourced by ZipRecruiter

Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly delivered patient centered care since the year 2000, with a long history of excellent outcomes. Each of our 80+ American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we'll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2000

View All American Senior Communities Jobs

What American Senior Communities employees say

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