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Senior Collection Specialist Jobs (NOW HIRING)

Senior Collection Specialist

Roanoke, VA · Remote

$18.25 - $24.50/hr

The Senior Collections Specialist provides team leader support for the Collections team. Prepares ... Serves as backup telephone support for collection staff. JOB DUTIES AND RESPONSIBILITIES: * Primary ...

Sr Collection Specialist

Chicago, IL · On-site +1

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a portfolio of customers in North America. Responsibilities encompass calling customers, researching billing ...

Sr Collection Specialist

Chicago, IL · On-site +1

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a portfolio of customers in North America. Responsibilities encompass calling customers, researching billing ...

Sr Collection Specialist

Chicago, IL · Remote

$70K - $86K/yr

The Sr. Collection Specialist is responsible for managing and collecting receivables for a portfolio of customers in North America. Responsibilities encompass calling customers, researching billing ...

Collection Specialist

San Diego, CA · On-site

$19.25 - $26.25/hr

The duties of an Collection Specialist include collection calls and/or correspondence in a fast ... Enlist the efforts of sales and senior management when necessary to accelerate the collection ...

Collection Specialist

Westport, CT · On-site

$19.25 - $26.25/hr

Experience in senior living, assisted living, or residential housing is a strong plus, as ... Billing Specialist and Senior Revenue Accountant Equal Opportunity Employer/Protected Veterans ...

Collection Specialist

Dover, DE · On-site

$35K - $40K/yr

The collections specialist position is accountable for collecting the maximum amount of overdue ... and senior management when necessary to accelerate the collection process • Perform other ...

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Senior Collection Specialist information

See salary details

$29K

$93.6K

$140K

How much do senior collection specialist jobs pay per year?

As of Sep 10, 2026, the average yearly pay for senior collection specialist in the United States is $93,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is a senior collection specialist?

Senior Collection Specialists are experienced professionals responsible for managing and resolving overdue accounts for organizations. They communicate with clients or customers to negotiate payment plans, process payments, and ensure compliance with company policies and legal regulations. In addition to handling complex cases, they may mentor junior staff and help improve collection strategies. Their role is vital in maintaining a healthy cash flow and minimizing financial losses due to unpaid debts.

What are the key skills and qualifications needed to thrive as a senior collection specialist?

To thrive as a Senior Collection Specialist, you need a strong background in accounts receivable, collections processes, and financial analysis, often supported by a degree in finance or accounting. Familiarity with collection management software, ERP systems like SAP or Oracle, and compliance regulations is typically required. Excellent negotiation, problem-solving, and interpersonal communication skills help build rapport with clients and resolve payment issues effectively. These skills are crucial for maximizing cash flow, maintaining client relationships, and ensuring accurate financial records within an organization.

What are some common challenges faced by senior collection specialists, and how can they be effectively managed?

Senior Collection Specialists often encounter challenges such as handling difficult or non-responsive clients, meeting collection targets, and staying compliant with regulations. To manage these, it's essential to employ strong negotiation and communication skills, maintain detailed records, and stay updated on industry laws like the Fair Debt Collection Practices Act (FDCPA). Collaborating closely with legal and accounting teams can also help resolve complex cases efficiently and ethically. Regular training and leveraging technology tools can further support success in this role.

What is the difference between Senior Collection Specialist vs Collection Specialist?

AspectSenior Collection SpecialistCollection Specialist
CredentialsTypically requires 3+ years experience, relevant certifications (e.g., Certified Credit and Collection Professional)Entry to mid-level experience, often no certifications required
Work EnvironmentCorporate offices, financial institutions, healthcare providersSame as Senior Collection Specialist, often in similar industries
Employer & Industry UsageUsed in banking, healthcare, and large corporations for experienced rolesUsed across similar industries for entry to mid-level roles

The main difference between a Senior Collection Specialist and a Collection Specialist lies in experience, responsibilities, and certifications. Senior roles typically involve more complex account management, mentorship, and strategic planning, whereas Collection Specialists focus on routine collections tasks. Both roles are vital in credit and collections departments within similar industries.

Is a senior collection specialist a stressful job?

A senior collection specialist role can be stressful due to the responsibility of managing overdue accounts, meeting collection targets, and handling difficult customer interactions. The job often requires strong communication skills, attention to detail, and the ability to work under pressure, especially in high-volume environments or with tight deadlines.

What cities are hiring for Senior Collection Specialist jobs?

Cities with the most Senior Collection Specialist job openings:

Who are the top companies hiring for Senior Collection Specialist jobs?

The top employers for Senior Collection Specialist jobs are:

What states have the most Senior Collection Specialist jobs?

States with the most job openings for Senior Collection Specialist jobs include:

What are popular job titles related to Senior Collection Specialist jobs?

For Senior Collection Specialist jobs, the most frequently searched job titles are:

Infographic showing various Senior Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $93,575 per year, or $45 per hour.

PMC: Senior Collection Specialist

Los Angeles, CA • On-site

Penske Media Corp.
Video and Audio Streaming Services • 1 - 5K employees

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago


Job description

PMC: Senior Collection Specialist
Penske Media Corp., the parent to Variety, Rolling Stone, Deadline, Robb Report, and many others is hiring a detail-oriented Senior Collection Specialist to manage the accounts receivable for several subsidiaries in our digital and print media business. This role will partner with Accounting/Finance team as well as Account Executives and Agencies and is responsible for minimizing time elapsed between invoice billing and payments collected.
As PMC values in-person collaboration and team cohesion, employees work onsite 4 days a week and 1 day remotely with a focus on maintaining a vibrant and inclusive culture.
Typical tasks may include (but are not limited to):
  • Contacting customers for payment of past due invoices via verbal and written communication
  • Research and resolve billing/collection related issues as they arise to ensure prompt resolution and payment
  • Reconcile the account receivable ledger to determine the payments are accurately posted
  • Follow-up on inquiries, negotiate with past due accounts and recommend accounts to be referred to outside collections agency
  • Processing invoices via client portal
  • Provide assistance to the invoice/billing team in the way of cash applications
  • Work closely with Collection Manager and Management on an ongoing basis to track collection efforts and to respond to individual requests regarding account information and/or analysis
  • Prepare and Distribute weekly reporting via Excel
  • Prioritizing and managing multiple responsibilities

Required Qualifications:
  • At least 3-5 years of Collection and/or Accounts Receivable experience
  • Detail oriented and great verbal and written communication skills
  • Proficient in Excel

Preferred Experience:
  • NetSuite
  • Salesforce
  • Placements IO or Boostr
  • Minimum 2-3 years of general accounting experience
  • Bank Accounts & Credit Card Reconciliations
  • Print and/or digital media experience

A good faith estimate of the salary range is $70k - $80k upon hire + Bonus. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. If you have more or less experience than specified on this job posting, please apply and list your salary expectations.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors).
It's all About You...
PMC's comprehensive benefits package is thoughtfully designed to support every aspect of your life, empowering you to thrive both personally and professionally. We offer PMC-Paid Healthcare with no employee paycheck contributions on medical, dental, and vision for you and your family. PMC also offers Flexible Spending Accounts (Healthcare, Dependent Care & Commuter), an Employee Assistance Program, Life Insurance, Short- & Long-Term Disability, Paid Parental Leave, and a 401(k) Retirement Plan with an Employer match. Employees are also eligible to take advantage of company discounts and perks including Pet Insurance, Home & Auto Insurance, Mortgage discounts, and a variety of other savings on wellness, lifestyle, and financial essentials. As part of PMC's dedication to consistently meeting employees' needs, we have launched a new Flexible Vacation Policy.
At PMC, we believe working in a highly collaborative, office-first environment fosters real-time communication, spontaneous idea sharing, and stronger interpersonal relationships that drive innovation and team cohesion. PMC prioritizes in-person collaboration and does not offer remote-only roles.
About Penske Media Corporation (PMC)
Penske Media Corporation (PMC) is a leading global media and information services company whose award-winning content attracts a passionate monthly audience of more than 500 million people. Since 2004, PMC has been a pioneer in digital media and owns over 300 live events, while reaching audiences across all screens. Penske Media is recognized, as one of the Top 100 Private Companies in the United States and North America.
Our Companies & Brands
  • Iconic Media Brands (PMX): Variety, Rolling Stone, The Verge, Billboard, The Hollywood Reporter, WWD, SHE Media, Robb Report, Deadline, Eater, Sportico, ARTnews, Fairchild Media, VIBE, IndieWire, SB Nation, ARTFORUM, POPSUGAR, Gold Derby, BEAUTY INC, Art in America, Punch, The Dodo, and more.
  • Live Events & Experiences: The Golden Globes, SXSW, Academy of Country Music Awards (ACMs), Billboard Music Awards (BBMAs), Dick Clark's New Year's Rockin' Eve, SXSW London, American Music Awards (AMAs), and Latin Music Week.
  • Data & Analytics: Luminate, the premier music and entertainment data and analytics company.

Global Footprint
PMC and its subsidiaries are co-headquartered in New York and Los Angeles, with additional offices spanning 14 countries worldwide.
Want to learn more? Visit www.PMC.com to explore our complete portfolio.