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Collection Administrator Jobs (NOW HIRING)

SAP BASIS Administrator

Perrysburg, OH · On-site

$79K - $99K/yr

Support audit and compliance activities by assisting with documentation, access reviews, and evidence collection. * Administer and support third-party tools such as RevTrac, OpenText, and AutoSys ...

ARF Administrator

Spring Valley, CA · On-site

$22 - $27/hr

... collection via ABC's, ISP's, Daily Staff Notes § Semi-Monthly Reporting on Behavioral Data to ... as an Administrator: § 3+ years of experience as an Administrator Shifts Needed: § Vary ...

ARF Administrator

Spring Valley, CA · On-site

$22 - $27/hr

... Data collection via ABCs, ISPs, Daily Staff Notes Semi-Monthly Reporting on Behavioral Data to ... Community Care Licensing ARF Administrator Certification Direct Support Professional 1 & 2 ...

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Collection Administrator information

See salary details

$28K

$48.4K

$91K

How much do collection administrator jobs pay per year?

As of Jul 7, 2026, the average yearly pay for collection administrator in the United States is $48,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $56,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Collection Administrators, and how can they be effectively managed?

Collection Administrators often encounter challenges such as handling overdue accounts, negotiating with difficult clients, and maintaining accurate records under tight deadlines. Success in this role requires strong communication skills, attention to detail, and the ability to remain professional under pressure. Many companies provide ongoing training and support, and teamwork with finance or legal departments is typical to resolve complex cases. Staying organized and proactive can help Collection Administrators manage their workload efficiently and achieve collection targets.

What is a Collection Administrator?

A Collection Administrator is a professional responsible for managing and overseeing the collection of overdue accounts, payments, or debts for an organization. They typically monitor account statuses, contact clients regarding outstanding balances, and coordinate payment arrangements. Collection Administrators may also update records, negotiate settlements, and ensure compliance with relevant laws and company policies. Their work helps organizations maintain healthy cash flow and minimize financial losses due to unpaid debts.

What are the key skills and qualifications needed to thrive as a Collection Administrator, and why are they important?

To thrive as a Collection Administrator, you need a solid understanding of accounts receivable, basic accounting principles, and experience with debt collection processes, often supported by a relevant degree or coursework. Familiarity with collection management systems, customer relationship management (CRM) software, and financial databases is typically required. Attention to detail, strong negotiation abilities, and clear communication skills help build rapport and resolve outstanding accounts effectively. These competencies are vital for ensuring timely payments, maintaining healthy cash flow, and upholding positive client relationships.
What states have the most Collection Administrator jobs? States with the most job openings for Collection Administrator jobs include:
Infographic showing various Collection Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,360 per year, or $23.2 per hour.
Security/E-Discovery Administrator

Security/E-Discovery Administrator

AERMOR LLC

Suffolk, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Job description

Position Type: Full-Time
Location: Suffolk, Virginia
Clearance Type: Secret
AERMOR is hiring a Security/E-Discovery & Records Management Administrator to take administrative action in response to reported electronic spillages of classified data, to include content search, quarantine, creating archival copies, and/or deletion of data.
Responsibilities Include:
 
  • Manage user data retention policies, including placing data in litigation hold.
  • Perform data discovery and archival and prepare for transfer to legal authorities.
  • Process requests and reviews for all public release programs including, but not limited to, FOIA/PA and records management.
  • Analyze FOIA, Privacy, and records management requests, including exemptions, correspondence, and workload tracking.
  • Utilize governing FOIA, Privacy, and records management policies and documentation to complete tasks.
  • Manage records lifecycle, including creation (capture), maintenance, use, and disposition.
  • Safeguard electronic records by maintaining fully declassified records in the command’s M365 Records Repository and ensuring proper documentation for transfer to NARA.
  • Conduct annual essential records risk assessments to evaluate storage vulnerabilities and ensure continuity of operations.
  • Create and maintain records management process documentation.
  • Assist with governance reviews and Operational Readiness Tests (ORTs).
  • Conduct Records Management demonstrations for internal and external stakeholders, including other agencies.
  • Administer SharePoint Online records management environments, including: realigning or renaming Records Management sites, adding, modifying, or removing records repositories, managing Records Management content types, managing term sets within SharePoint Online, configuring and maintaining managed properties (refinable), and managing Site Collection Administrators.
  • Administer Microsoft Purview compliance features, including: Managing retention policies and retention labels, adding, removing, and updating records labels, and managing Capstone Officials.
  • Provide recommendations to developers on automation improvements to support records management and site provisioning.
  • Respond to Tier II support requests requiring administrative access and advanced technical knowledge.
  • Address direct requests and inquiries from Records Managers.
  • Troubleshoot and resolve automation-related issues (e.g., provisioning and permissions).
  • Support tickets related to records management to ensure a high-quality end user experience.
  • Perform Capstone and Non-Capstone eDiscovery requests.
  • Execute user cleanup activities for training and records management platforms (e.g., Planet Evolve).
  • Enable/disable user accounts based on information assurance events in coordination with Information Systems Security Managers.

Qualifying Requirements:
 
  • 3+ years IT experience with significant experience in Microsoft 365 Admin Center.
  • Azure Fundamentals Certification.
  • Microsoft Security, Compliance, and Identity Fundamentals Certification.
  • Experience with Department of the Navy data and records management policies and processes.
  • Experience in compliance-driven environments, FOIA workflows, and litigation/investigative support.
  • Relevant experience as a Microsoft Exchange administrator.
  • Relevant experience as a Microsoft Teams administrator.
  • Comprehensive knowledge of SharePoint Online administrative functions, including site collections, document sets, search capabilities, and Keyword Query Language (KQL).
  • Relevant experience as a Microsoft OneDrive administrator.
  • Solid understanding of Power Automate workflows and PowerShell scripting for records management tasks.
  • Understanding of cloud computing and networking.
  • Superior organizational skills and attention to detail.
  • Ability to manage multiple projects simultaneously.
  • Strong written and verbal communication skills.
  • Working knowledge of ITIL framework.

Compensation: 
 

Compensation for this position is based on several considerations, including applicable contract wage rates and labor categories, geographic location, relevant professional experience, technical expertise, education, certifications, and overall alignment with the role's requirements.

AERMOR is committed to providing competitive pay along with a benefits package designed to support employees throughout their careers. Eligible employees may receive medical, dental, and vision insurance, a 401(k) plan, paid time off, and professional development opportunities.
Salary Range: $70,000-$100,000/yr


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About AERMOR

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

Virginia Beach, VA, US

Year founded

2010

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