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Collection Administrator Jobs in New York (NOW HIRING)

Property Management Administrator

Suffern, NY · On-site

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a bilingual Spanish-speaking Property Management Administrator to serve as a primary ... rent collection matters in a professional and timely manner, while working closely with the ...

Program Administrator

Manhattan, NY · Hybrid

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Who We SeekHispanic Federation (HF) seeks a Program Administrator to support data and document collection, review submitted programmatic and financial materials, and ensure that grant repayment ...

Rent Administrator

New York, NY

$22 - $29.25/hr

The Rent Administrator is responsible for overseeing the rent collection process. They are responsible for responding to tenant questions and concerns about rent. The Rent Administrator also works ...

Rent Administrator

Bronx, NY · On-site

$21.97/hr

The Rent Administrator is responsible for overseeing the rent collection process. They are responsible for responding to tenant questions and concerns about rent. The Rent Administrator also works ...

Rent Administrator

Bronx, NY · On-site

$21.97/hr

The Rent Administrator is responsible for overseeing the rent collection process. They are responsible for responding to tenant questions and concerns about rent. The Rent Administrator also works ...

Program Administrator

Manhattan, NY · Hybrid

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Who We Seek Hispanic Federation (HF) seeks a Program Administrator to support data and document collection, review submitted programmatic and financial materials and ensure that grant repayment ...

Branch Administrator

Bay Shore, NY

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Branch Administrator serves as the key contact point for employees, clients, region, and ... Send invoices, collection letters, or legal documentation as required to resolve outstanding ...

Rent Administrator

New York, NY · On-site

$21.97/hr

The Rent Administrator is responsible for overseeing the rent collection process. They are responsible for responding to tenant questions and concerns about rent. The Rent Administrator also works ...

Rent Administrator

Brooklyn, NY · On-site

$21.97/hr

The Rent Administrator is responsible for overseeing the rent collection process. They are responsible for responding to tenant questions and concerns about rent. The Rent Administrator also works ...

Compliance Administrator

Stamford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Compliance Administrator is responsible for managing assessments to help develop, implement ... Manage audit preparation, including evidence collection and review * Coordinate with external ...

Compliance Administrator

Stamford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Compliance Administrator is responsible for managing assessments to help develop, implement ... Manage audit preparation, including evidence collection and review * Coordinate with external ...

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Showing results 1-20

Collection Administrator information

See New York salary details

$30.6K

$52.9K

$99.6K

How much do collection administrator jobs pay per year?

As of Aug 17, 2026, the average yearly pay for collection administrator in New York is $52,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $61,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by collection administrators, and how can they be effectively managed?

Collection Administrators often encounter challenges such as handling overdue accounts, negotiating with difficult clients, and maintaining accurate records under tight deadlines. Success in this role requires strong communication skills, attention to detail, and the ability to remain professional under pressure. Many companies provide ongoing training and support, and teamwork with finance or legal departments is typical to resolve complex cases. Staying organized and proactive can help Collection Administrators manage their workload efficiently and achieve collection targets.

What is a collection administrator?

A Collection Administrator is a professional responsible for managing and overseeing the collection of overdue accounts, payments, or debts for an organization. They typically monitor account statuses, contact clients regarding outstanding balances, and coordinate payment arrangements. Collection Administrators may also update records, negotiate settlements, and ensure compliance with relevant laws and company policies. Their work helps organizations maintain healthy cash flow and minimize financial losses due to unpaid debts.

What are the key skills and qualifications needed to thrive as a collection administrator, and why are they important?

To thrive as a Collection Administrator, you need a solid understanding of accounts receivable, basic accounting principles, and experience with debt collection processes, often supported by a relevant degree or coursework. Familiarity with collection management systems, customer relationship management (CRM) software, and financial databases is typically required. Attention to detail, strong negotiation abilities, and clear communication skills help build rapport and resolve outstanding accounts effectively. These competencies are vital for ensuring timely payments, maintaining healthy cash flow, and upholding positive client relationships.

What are popular job titles related to Collection Administrator jobs in NY?

For Collection Administrator jobs in NY, the most frequently searched job titles are:

Infographic showing various Collection Administrator job openings in New York as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,908 per year, or $25.4 per hour.

$67K/yr

Full-time

Medical, PTO

Posted 17 days ago


Job description

Description

Position Overview

The Audit Administrator supports the Funds' payroll audit, collection, and arbitration processes for signatory employers. The position reviews audit reports for accuracy and completeness; maintains audit and employer records; prepares correspondence and notices; communicates with employers and other parties; processes audit-related payments and allocations; and ensures timely tracking, documentation, and follow-up of matters that may proceed to collection or a hearing. 

The role requires strong attention to detail, analytical judgment, professionalism, confidentiality, and the ability to manage multiple matters and deadlines in a fast-paced benefits administration environment.

Essential Job Functions

  • Review and verify payroll audit reports for accuracy, completeness, and compliance with established procedures; coordinate corrections before distribution, as needed.
  • Monitor and track the status of payroll audits, including matters involving employer noncompliance, delinquency, collection, settlement, write-off, or arbitration.
  • Prepare estimated audit reports when an employer does not comply with a Fund auditor's request for records or other information.
  • Prepare and distribute audit reports, correspondence, demand letters, and arbitration notices in accordance with established procedures and deadlines.
  • Communicate professionally with employers, auditors, counsel, collection personnel, and other parties regarding audit findings, payment obligations, disputes, documentation requirements, and arbitration procedures.
  • Coordinate and maintain complete documentation required for collection efforts, arbitration proceedings, settlements, write-offs, and other audit-related activities.
  • Research and verify employer status, ownership, location, signatory status, and business activity using internal systems and appropriate external resources.
  • Review, reconcile, enter, and update audit, collection, payment, and employer data in the audit system, departmental databases, electronic folders, and applicable tracking tools.
  • Process audit-related payments and supporting allocation information and coordinate timely handling with Accounting and other internal departments.
  • Allocate audit findings following payment, settlement, or an approved write-off, in accordance with established procedures.
  • Identify and resolve discrepancies in audit records, employer information, and payment or allocation data through research, analysis, escalation, and follow-up.
  • Coordinate employer participation in arbitration proceedings and provide administrative support before, during, and after the proceedings.
  • Assist management with reports, case summaries, hearing materials, and other documentation related to audits, collections, and arbitration matters.
  • Maintain audit-related records in accordance with departmental procedures, confidentiality requirements, and applicable records-retention standards.
  • Participate in cross-training and assist with the training and onboarding of new department staff, as assigned.
  • Meet departmental productivity, accuracy, documentation, and turnaround expectations.
  • Perform other related duties and assist with special projects or operational initiatives, as assigned.

Requirements

Education and Experience 

  • Bachelor's degree required. 
  • Relevant experience in union benefit funds, collections or related field may be considered in lieu of a degree.
  • Experience maintaining detailed records with a high degree of accuracy. 

Skills and Competencies

  • Strong written, verbal, and interpersonal communication skills.
  • Excellent organizational skills with strong attention to detail and accuracy.
  • Ability to prioritize multiple assignments, manage follow-up activities, and meet deadlines in a fast-paced environment.
  • Strong analytical, reconciliation, research, and problem-solving abilities.
  • Ability to exercise sound judgment, follow established procedures, and identify matters requiring escalation.
  • Ability to work independently and collaboratively within a team environment.
  • Professional and service-oriented demeanor when interacting with employers, staff, and other parties.
  • Proficiency in Microsoft Word, Excel, Outlook, database management systems, and electronic document-management tools.

Work Environment 

  • Office-based position requiring prolonged computer and telephone use. 
  • Role requires regular communication in person, by telephone, and through written and electronic correspondence
  • Ability to manage multiple priorities and maintain focus in a deadline-driven environment. 
  • Regular attendance and punctuality are essential functions of the position. 

Salary and Benefits  


Salary Range: $67,496

The rate of pay offered will be based on relevant skills, education, experience, and qualifications. The NYCDCC Benefit Funds offer a comprehensive and competitive benefits package, including 100% employer-paid health benefits, an employer-funded annuity contribution equal to 10% of compensation, paid time off, and professional-development support, including CEBS and continuing-education programs.


EEO Statement

The NYCDCC Benefit Funds are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, creed, religion, color, national origin, ancestry, alienage, pregnancy, disability, age, uniform service member status, veteran status, marital status, caregiver status, familial status, status as a victim of domestic violence, sexual violence or stalking, membership in a domestic partnership, sex, gender (including gender identity, gender expression or status as a transgender person), genetic information, sexual orientation (including an individual's actual or perceived romantic, physical or sexual attraction to other persons, or lack thereof, on the basis of gender), sexual and reproductive health decisions, or on any other characteristic protected by applicable federal, state, or local law.

If reasonable accommodation is needed to participate in the job application or interview process, please contact Krystal Higgins at (212) 366-7516.