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Coffee Tech Jobs (NOW HIRING)

Westrock Coffee

Blend tech I

Concord, NC · On-site

$16.25 - $20/hr

We are currently seeking a Blend Tech I to support the liquid department personnel and to complete ... Ensures that the coffee or tea is brewed at the correct temperature and allowed to steep for the ...

Westrock Coffee

blend tech I

Concord, NC · On-site

$16.25 - $20/hr

We are currently seeking a Blend Tech I to support the liquid department personnel and to complete ... Ensures that the coffee or tea is brewed at the correct temperature and allowed to steep for the ...

Westrock Coffee

Process Tech I

Concord, NC · On-site

The Process Tech I uses batch sheets to brew, steep, and filter coffee extracts according to prescribed recipes. This position will be responsible for proper entry of critical information into the ...

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Coffee Tech information

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$11

$23

$50

How much do coffee tech jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for coffee tech in the United States is $23.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Coffee Tech, and why are they important?

To thrive as a Coffee Tech, you need strong mechanical aptitude, troubleshooting skills, and a foundational understanding of electrical and plumbing systems, often supported by relevant technical training or certifications. Familiarity with espresso machines, grinders, water filtration systems, and diagnostic tools is essential. Excellent communication, customer service orientation, and attention to detail help Coffee Techs build trust and effectively resolve client issues. These skills ensure efficient equipment maintenance, minimize downtime, and contribute to customer satisfaction in the specialty coffee industry.

What is the difference between Coffee Tech vs Barista?

AspectCoffee TechBarista
Required CredentialsBasic coffee knowledge, technical skills, certifications in coffee equipmentCustomer service skills, basic coffee preparation knowledge
Work EnvironmentManufacturing, repair shops, coffee equipment companiesCoffee shops, cafes, restaurants
Employer & Industry UsageManufacturers, service providers, coffee equipment companiesRetail coffee shops, cafes, hospitality industry
Common Search & ComparisonYesNo

While Coffee Tech focuses on repairing, maintaining, and installing coffee equipment, Baristas primarily prepare coffee beverages and serve customers. Coffee Tech roles require technical certifications and work in manufacturing or service environments, whereas Baristas work directly with customers in retail settings. Both roles are essential in the coffee industry but serve different functions and skill sets.

What does a Coffee Tech do?

A Coffee Tech, also known as a coffee technician, is responsible for installing, maintaining, troubleshooting, and repairing commercial and sometimes residential coffee machines and related equipment. They work with various types of coffee equipment, such as espresso machines, grinders, and brewers, ensuring they function efficiently and safely. Coffee Techs often provide preventative maintenance, offer technical support, and may train staff or customers on proper equipment use. Their role is essential for coffee shops, restaurants, and businesses that rely on high-quality coffee service.

How much do espresso techs make?

Espresso technicians, or coffee equipment technicians, typically earn between $30,000 and $60,000 annually, depending on experience, certifications, and location. Skilled techs with specialized knowledge of espresso machines and maintenance can earn higher wages, especially in commercial settings or with advanced certifications.

What does a coffee technician do?

A coffee technician installs, maintains, and repairs coffee brewing equipment, ensuring optimal performance and quality. They troubleshoot technical issues, perform routine servicing, and may require knowledge of electrical and mechanical systems, often working in commercial or specialty coffee environments.

What job makes $10,000 a month without a degree?

A Coffee Tech role typically does not pay $10,000 a month without specialized skills or experience. High earnings in such technical fields usually require relevant training, certifications, or extensive industry experience, and most well-paying jobs in this area are obtained through skill development rather than formal degrees.

What are some common challenges faced by Coffee Techs when maintaining and repairing commercial coffee equipment?

Coffee Techs often encounter challenges such as diagnosing complex equipment malfunctions, sourcing specific replacement parts, and working with a variety of machine brands and models. They may also need to troubleshoot under time pressure, especially in busy coffee shops where downtime can impact business. Effective communication with café staff and adaptability are key, as is a solid understanding of both electrical and mechanical systems. Ongoing training and staying current with industry innovations can help Coffee Techs overcome these challenges and advance in their careers.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, surgeons, corporate lawyers, or executive consultants. These positions typically require advanced skills, extensive experience, and often involve high-stakes environments or freelance consulting work. Earnings vary based on industry, location, and individual expertise.
More about Coffee Tech jobs
What cities are hiring for Coffee Tech jobs? Cities with the most Coffee Tech job openings:
What states have the most Coffee Tech jobs? States with the most job openings for Coffee Tech jobs include:
What job categories do people searching Coffee Tech jobs look for? The top searched job categories for Coffee Tech jobs are:
Coffee Tech jobs near you
Infographic showing various Coffee Tech job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $49,013 per year, or $23.6 per hour.

Tier 1 Tech Support Agent (Espresso Machines/Coffee Equipment)

Salzman Group Inc

Rochester, NY • On-site

$20 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 14 days ago

Job description

Description:About Us

Salzman Group Inc. (Whole Latte Love) is a family-owned business based in Rochester, New York and the fastest-growing e-commerce retailer of luxury espresso machines, coffee, and specialty coffee accessories. For more than 25 years, we have been passionate about helping customers create café-quality coffee experiences at home through exceptional products, education, and customer support.

Our company has been recognized nationally, being named one of America’s Fastest Growing Online Shops by Statista, America’s Best Online Shops 2026, and America’s Best Customer Service 2024–2026 by USA Today.

We foster a collaborative, team-oriented environment focused on innovation, accountability, and growth, while creating opportunities for our employees to develop and succeed.


Position Overview

The Tier 1 Technical Support role serves as the first point of contact for customers experiencing technical questions or issues related to espresso machines, grinders, coffee makers, and accessories.

Responsibilities include reviewing customer support tickets, troubleshooting issues using customer-provided descriptions, photos, and videos, and assisting customers through email, phone calls, and live video support sessions. The ideal candidate is a strong communicator, comfortable with technology, eager to learn, and passionate about helping customers in a fast-paced environment.


Key Responsibilities
  • Review and respond to customer technical support requests related to espresso machines, grinders, coffee equipment, and accessories
  • Troubleshoot issues using customer-provided descriptions, photos, videos, and live customer interaction
  • Assist customers through email, chat, phone calls, and one-on-one video support sessions
  • Clearly communicate troubleshooting steps in a professional, customer-friendly manner
  • Manage support tickets accurately while meeting response time expectations
  • Contribute feedback, documentation, and knowledge-sharing resources to support ongoing team development
  • Perform additional duties and projects as assigned
Requirements:


  • Excellent communication skills with the ability to communicate clearly, professionally, and confidently across phone, chat, email, and video calls
  • 2+ years of experience in customer service, technical support, appliance repair, troubleshooting, or another customer-facing role
  • Comfortable handling both inbound and outbound customer communication
  • Strong problem-solving and critical-thinking skills with attention to detail
  • Self-motivated with a positive attitude, strong work ethic, and ability to multitask in a fast-paced environment
  • Comfortable learning technical information and guiding customers through troubleshooting processes step-by-step
  • Previous experience with espresso equipment, coffee preparation, appliance troubleshooting, or specialty coffee is a plus, but not required
Perks of the Position
  • Modern office setting
  • Paid training provided; no prior espresso machine experience required
  • Competitive compensation based on experience
  • Competitive health and dental insurance plans
  • 401(k) plan with (Company contribution after 1 year)
  • Vacation time, sick time, and paid holidays
  • Fully stocked kitchen and beverages available for employees
  • DoorDash DashPass membership
  • Employee discounts on espresso machines, coffee, and accessories
  • Opportunity for long-term growth within a rapidly expanding company and specialty coffee industry
  • Hands-on exposure to premium espresso equipment and coffee products
  • Work alongside a passionate, knowledgeable team within the coffee industry