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Coffee Tech Jobs in Washington, DC (NOW HIRING)

Service Technician

Capitol Heights, MD · On-site

$56K - $68K/yr

Install, maintain, and troubleshoot commercial coffee and beverage equipment, including coffee and ... Basic technology skills, including smartphone usage and a willingness to learn new mobile ...

Nestle USA's Coffee & Beverage Division is home to a dynamic portfolio of iconic brands including ... Partner with IT, Digital Enablement, and Regulatory teams to define the structured data, metadata ...

Barista

Rockville, MD · On-site

$17.65/hr

Find open positions and come grow with a technology empowered, community minded organization that ... Prepare a wide range of coffee and tea beverages to customer specifications * Ensure all food and ...

Understanding/familiarity with software/technology, * Proficiency or ability to quickly learn new ... FREE snacks/drinks - Multiple varieties of soft drinks, juices, coffee, tea, Gatorade, beer, wine ...

Understanding/familiarity with software/technology, * Proficiency or ability to quickly learn new ... FREE snacks/drinks - Multiple varieties of soft drinks, juices, coffee, tea, Gatorade, beer, wine ...

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Coffee Tech information

See Washington, DC salary details

$13

$26

$56

How much do coffee tech jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for coffee tech in Washington, DC is $26.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.79 per hour, depending on experience, location, and employer.

What does a Coffee Tech do?

A Coffee Tech, also known as a coffee technician, is responsible for installing, maintaining, troubleshooting, and repairing commercial and sometimes residential coffee machines and related equipment. They work with various types of coffee equipment, such as espresso machines, grinders, and brewers, ensuring they function efficiently and safely. Coffee Techs often provide preventative maintenance, offer technical support, and may train staff or customers on proper equipment use. Their role is essential for coffee shops, restaurants, and businesses that rely on high-quality coffee service.

What are the key skills and qualifications needed to thrive as a Coffee Tech, and why are they important?

To thrive as a Coffee Tech, you need strong mechanical aptitude, troubleshooting skills, and a foundational understanding of electrical and plumbing systems, often supported by relevant technical training or certifications. Familiarity with espresso machines, grinders, water filtration systems, and diagnostic tools is essential. Excellent communication, customer service orientation, and attention to detail help Coffee Techs build trust and effectively resolve client issues. These skills ensure efficient equipment maintenance, minimize downtime, and contribute to customer satisfaction in the specialty coffee industry.

What are some common challenges faced by Coffee Techs when maintaining and repairing commercial coffee equipment?

Coffee Techs often encounter challenges such as diagnosing complex equipment malfunctions, sourcing specific replacement parts, and working with a variety of machine brands and models. They may also need to troubleshoot under time pressure, especially in busy coffee shops where downtime can impact business. Effective communication with café staff and adaptability are key, as is a solid understanding of both electrical and mechanical systems. Ongoing training and staying current with industry innovations can help Coffee Techs overcome these challenges and advance in their careers.

What is the difference between Coffee Tech vs Barista?

AspectCoffee TechBarista
Required CredentialsBasic coffee knowledge, technical skills, certifications in coffee equipmentCustomer service skills, basic coffee preparation knowledge
Work EnvironmentManufacturing, repair shops, coffee equipment companiesCoffee shops, cafes, restaurants
Employer & Industry UsageManufacturers, service providers, coffee equipment companiesRetail coffee shops, cafes, hospitality industry
Common Search & ComparisonYesNo

While Coffee Tech focuses on repairing, maintaining, and installing coffee equipment, Baristas primarily prepare coffee beverages and serve customers. Coffee Tech roles require technical certifications and work in manufacturing or service environments, whereas Baristas work directly with customers in retail settings. Both roles are essential in the coffee industry but serve different functions and skill sets.

What are popular job titles related to Coffee Tech jobs in Washington, DC?

For Coffee Tech jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Coffee Tech jobs in Washington, DC look for?

The top searched job categories for Coffee Tech jobs in Washington, DC are:

Infographic showing various Coffee Tech job openings in Washington, DC as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 12% Part Time, 12% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,511 per year, or $26.7 per hour.

Service Technician

Royal Cup Coffee

Capitol Heights, MD • On-site

$56K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Service Technician
Overview

Want to learn more about being a Service Technician at Royal Cup? Click here
SUMMARY:
The Service Technician reports to the Service Manager, and is responsible for the installation, repair, and maintenance of various commercial coffee and beverage equipment. This role plays a key part in ensuring the consistent production of high-quality beverages by troubleshooting equipment issues, conducting preventative maintenance, and installing new systems. The Service Technician works within their designated region to minimize downtime, optimize operational efficiency, and deliver exceptional service to customers.
SUPERVISORY RESPONSIBILITIES:
  • None

KEY RESPONSIBILITIES:
  • Install, maintain, and troubleshoot commercial coffee and beverage equipment, including coffee and tea machines, soda dispensers, ice makers, and water filtration systems at customer locations.
  • Accurately diagnose and repair mechanical, electrical, and plumbing issues in various beverage systems, ensuring all work aligns with manufacturer specifications.
  • Perform routine preventative maintenance and quality assurance tests on equipment to ensure top performance and minimize downtime.
  • Maintain and organize inventory of tools, parts, and equipment required for service, adhering to replenishment guidelines.
  • Complete all service documentation, including accurate work orders, invoices, and customer signatures, and close service calls in a timely manner.
  • Stay current on product knowledge, actively engaging with customers to provide accurate information about Royal Cup products and services.
  • Adopt a sales and service mindset, identifying and pursuing opportunities for account growth, including new customer installations and referrals.
  • Participate in "On-Call" service, including after hours and weekend schedule rotation.
  • All other duties as assigned.

MINIMUM QUALIFICATIONS:
  • Minimum of a High School Diploma (or an equivalent such as a GED)
  • 2+ years of recent experience servicing and repairing commercial equipment, particularly in the food service or beverage industries.
  • Valid driver's license required.
  • Strong understanding of plumbing systems and water flow, with hands-on installation and maintenance experience.
  • Advanced knowledge of electrical systems, power distribution, and troubleshooting techniques.
  • Proficient in reading and interpreting technical manuals, schematics, and hydraulic/electrical diagrams.
  • Skilled in using diagnostic tools and testing equipment, including:
  • Water quality and pressure testing devices
  • Refractometers
  • Multimeters (for AC/DC voltage, amperage, and resistance)
  • Ability to independently manage a dynamic workload, prioritize tasks, and maintain high productivity.
  • Basic technology skills, including smartphone usage and a willingness to learn new mobile applications.
  • Ability to occasionally travel, including overnight stays as required in support of customer account maintenance, new service installations, and other projects.
  • The ability to successfully complete the pre-employment process.

PREFERRED QUALIFICATIONS:
  • Vocational training in electrical or mechanical fields, or equivalent hands-on experience

PHYSICAL REQUIREMENTS:
  • Ability to safely climb, walk, stoop, kneel, crouch, and perform other physical movements necessary for machinery maintenance, installation, and service.
  • Capability to lift, push, and pull up to 150 lbs., with assistance as needed.
  • Ability to carry up to 30 lbs. of product or equipment.
  • Ability to work on uneven surfaces and maintain balance in a variety of environments.
  • Ability to reach heights up to 74" to service equipment.
  • Personal Protective Equipment (PPE), such as hearing and eye protection and non-slip shoes, is required in certain situations.
  • Frequent exposure to high-traffic areas, such as kitchens, break rooms, and restaurant back-of-house environments.
  • Occasional exposure to slick floors and loud work environments.

COMPANY PROFILE:
Royal Cup, Inc. is the proven leader in sourcing, roasting, blending and providing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices and commuters across the country. We are a privately held company rooted in a longstanding tradition of coffee roasting excellence who takes pride in our unparalleled dedication to customer care.
We are a large, privately held national importer, roaster and distributor of coffees, teas and related products that has been in business for more than 130 years. Royal Cup, Inc. currently provides product and service to restaurant, hotels, convenience stores, businesses and individuals throughout the United States, and we're growing!
At Royal Cup, Inc. having a customer centric focus is not simply a motto; our employees believe we each have a responsibility to provide outstanding service to our customers. Our customer centric focus results in actions we live by that not only retain our current customer base but grow our presence with new, high impact accounts across the country based on exceptional products and service.
We believe serving our customers well, serves us well. We are results oriented and strive to not only retain our current customer base but grow our presence with new, high impact accounts across the country by offering exceptional products and service.
Royal Cup Coffee and Tea strives to be sustainably minded and a good corporate steward in all business endeavors. It is also what others expect of us - our employees, our customers and vendors, our local communities, and the coffee and tea industry we help represent. This mindset permeates the actions we take today, tomorrow and today for tomorrow.
BENEFITS:
Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, paid holidays, and vacation time. Ongoing training designed to provide maximum success for our employees is offered.
Royal Cup is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact us at 1-800-366-5836.
PAY TRANSPARENCY STATEMENT:
Compensation can differ depending on factors including but not limited to the specific location, role, skill set, education, and level of experience. As required by local law, Royal Cup provides a reasonable range of base compensation for roles that may be hired in California, Colorado, Connecticut, Maryland, Massachusetts, Minnesota, Nevada, Ohio, Illinois, or Washington as set forth below.
Role Location: Capitol Heights, MD
Compensation Range: $56,000 - $68,000