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Clinical Success Manager Jobs (NOW HIRING)

Alpaca Health

Customer Success Manager

San Francisco, CA · On-site

$80K - $160K/yr

We help clinicians get in-network with insurance, find their first caseload of clients, and ... Customer Success Manager We are hiring a Customer Success Manager to help autism care practices ...

Maven Clinic

Client Success Manager

New York, NY · Remote

Maven's award-winning digital programs provide clinical, emotional, and financial support all in ... The Client Success Manager will be the main point of contact for employer accounts introduced ...

Sensi Inc

Customer Success Manager

Austin, TX

In partnership with our implementation and clinical teams you will lead the renewal and growth of ... success and account management roles * Bachelor's degree required * You thrive on being the owner ...

MDCalc

Client Success Manager

New York, NY · On-site

The Opportunity Since 2005, MDCalc has been an essential part of the clinician's workflow to help ... The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs ...

Layer Health

Customer Success Manager

Manhattan, NY

$140K - $160K/yr

Customer Success Manager Layer Health was founded in 2023 by leading machine learning researchers ... For health systems, our first product dramatically accelerates clinical registry abstraction in ...

Layer Health

Customer Success Manager

Boston, MA

$140K - $160K/yr

Customer Success Manager Layer Health was founded in 2023 by leading machine learning researchers ... For health systems, our first product dramatically accelerates clinical registry abstraction in ...

Marathon Health

Client Success Manager

Storm Lake, IA

$80K - $110K/yr

Responsible for partnering on ways to drive -employee and member engagement, achieve clinical and ... Proven success managing clients with complex needs and high expectations. Experience influencing ...

eMed LLC

Client Success Manager

Miami, FL · On-site

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health ... Coordinate across internal teams (e.g., Clinical, Operations, Marketing, Product) to ensure timely ...

RELX

Customer Success Manager

New York, NY · On-site +1

$103K - $165K/yr

Customer Success Manager About our Team Elsevier is a global information analytics company that ... We serve the research, academic and clinical communities through the application of technology and ...

Viewics Inc

Client Success Manager

San Jose, CA · On-site

The customer success manager serves as the primary advocate and champion for each customer here at ... Capable of working with people of varied technical and clinical backgrounds * Ability to resolve ...

Marathon Health

Client Success Manager

Berryville, AR

$80K - $110K/yr

Responsible for partnering on ways to drive -employee and member engagement, achieve clinical and ... Proven success managing clients with complex needs and high expectations. Experience influencing ...

Viewics Inc

Client Success Manager

San Jose, CA · On-site

The customer success manager serves as the primary advocate and champion for each customer here at ... Capable of working with people of varied technical and clinical backgrounds * Ability to resolve ...

Marathon Health

Client Success Manager

Tyson, VT · On-site

$80K - $110K/yr

Responsible for partnering on ways to drive -employee and member engagement, achieve clinical and ... Proven success managing clients with complex needs and high expectations. Experience influencing ...

Plutus Health

Customer Success Manager

Addison, TX

... streamlines clinical workflows, billing, scheduling, and compliance. Designed with ABA ... Position Summary We are seeking a proactive, relationship-focused Customer Success Manager to ...

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Clinical Success Manager information

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$40K

$79.3K

$123K

How much do clinical success manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for clinical success manager in the United States is $79,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What is the difference between Clinical Success Manager vs Clinical Account Manager?

AspectClinical Success ManagerClinical Account Manager
CredentialsHealthcare-related certifications, clinical backgroundSales or account management certifications, healthcare knowledge
Work EnvironmentHealthcare settings, client sites, hospitalsMedical device or pharmaceutical companies, client offices
Employer & IndustryHealthcare providers, biotech firmsMedical device, pharma, healthcare technology
Primary FocusEnsuring clinical success, user training, patient outcomesManaging client accounts, sales support, product adoption

The Clinical Success Manager focuses on supporting clinical outcomes and user training within healthcare settings, while the Clinical Account Manager emphasizes managing client relationships and sales. Both roles require healthcare knowledge but differ in their primary objectives and daily tasks.

How does a Clinical Success Manager typically collaborate with clinical and technical teams to drive patient outcomes?

A Clinical Success Manager acts as a key liaison between healthcare providers and technical teams, ensuring that clinical solutions are effectively implemented and optimized for patient care. This role often involves gathering feedback from clinicians, troubleshooting workflow challenges, and translating clinical needs into actionable insights for product development or support teams. Regular collaboration includes conducting training sessions, facilitating user adoption, and monitoring clinical metrics to measure success. By maintaining open communication and fostering teamwork, Clinical Success Managers help bridge gaps and promote better health outcomes.

What are the key skills and qualifications needed to thrive as a Clinical Success Manager, and why are they important?

To thrive as a Clinical Success Manager, you need strong clinical knowledge, experience in healthcare settings, and a background in nursing, allied health, or healthcare administration. Familiarity with electronic health records (EHR), healthcare analytics platforms, and customer relationship management (CRM) systems is typically required. Outstanding communication, problem-solving, and relationship-building skills set successful Clinical Success Managers apart. These competencies are crucial for ensuring clients achieve optimal outcomes with clinical solutions, driving adoption, and maintaining high satisfaction in dynamic healthcare environments.

What is a Clinical Success Manager?

A Clinical Success Manager is a professional who acts as a liaison between healthcare organizations and technology or service providers to ensure the successful adoption and use of clinical solutions. They work closely with medical staff to understand their needs, provide training, and troubleshoot issues related to clinical products or services. Their primary goal is to maximize the effectiveness of clinical workflows and support improved patient outcomes. Clinical Success Managers often analyze data, gather feedback, and collaborate with multiple teams to optimize the user experience and ensure client satisfaction.
More about Clinical Success Manager jobs
What cities are hiring for Clinical Success Manager jobs? Cities with the most Clinical Success Manager job openings:
What states have the most Clinical Success Manager jobs? States with the most job openings for Clinical Success Manager jobs include:
What job categories do people searching Clinical Success Manager jobs look for? The top searched job categories for Clinical Success Manager jobs are:
Clinical Success Manager jobs near you
Infographic showing various Clinical Success Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 82% Full Time, 10% Part Time, 1% Temporary, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,349 per year, or $38.1 per hour.

Customer Success Manager

Alpaca Health

San Francisco, CA • On-site

$80K - $160K/yr

Full-time

Medical, PTO

Posted 9 days ago

Job description

📌 About Alpaca Health

Alpaca Health is a business-in-a-box for autism care providers to launch, run, and grow independent practices. We help clinicians get in-network with insurance, find their first caseload of clients, and eliminate admin overhead with an AI-powered EHR.

We believe the future of healthcare should be led by clinicians, not corporations, and are dedicated to helping clinicians become owners.

We're growing fast, 30% MoM, and we're just getting started. Our top priority is helping clinician-entrepreneurs and families connect and thrive.

Today, we operate in Texas and Colorado, but we’re excited to open up 4 more states in 2026.

We’ve raised $12M+ from leading VCs including Core Innovation Capital, Adverb Ventures and South Park Commons.

🎯 Role: Customer Success Manager

We are hiring a Customer Success Manager to help autism care practices succeed on the Alpaca platform.

This role goes far beyond traditional customer success.
It is about helping providers grow sustainable, high-quality, and revenue-generating practices.

You will work closely with clinicians and practice owners to strengthen operations, decrease time-to-intake, and deliver higher-quality outcomes to more families.

You will act as a trusted advisor, operator, and growth partner.

This is a high-ownership role with direct impact on provider outcomes and company performance.

What You’ll DoAct as a strategic advisor to providers

  • Build trusted relationships with clinicians and practice owners.

  • Diagnose practice challenges and develop actionable growth plans.

  • Track performance metrics and ensure providers are progressing toward goals.

  • Share best practices across the network to improve clinical and business outcomes.

Improve product adoption and operational excellence

  • Help providers use Alpaca’s tools effectively to run their practice.

  • Surface workflow issues and collaborate with Product and Operations to improve systems.

  • Translate real-world provider feedback into scalable playbooks and process improvements.

Own outcomes, not just activity

  • Measure success through provider growth, retention, and revenue performance.

  • Prioritize high-impact work rather than routine check-ins or reactive support.

  • Step into ambiguous situations and move them forward with urgency and structure.

Drive practice growth and revenue outcomes

  • Partner with clinicians to understand weekly billable hours and optimize utilization, scheduling, cancellations, etc.

  • Identify operational bottlenecks across intake, scheduling, authorizations, documentation, and billing.

  • Support providers in hiring, staffing planning, and scaling their services responsibly.

🧠 Who We’re Looking For

  • Work incredibly hard. As a startup, the hours stretch beyond the traditional 9-5, especially as an organization that supports practices across time zones (including Hawaii)

  • Think like owners and care deeply about real outcomes.

  • Are comfortable working in fast-moving, high-accountability environments.

  • Can turn messy operational realities into structured plans.

  • Communicate clearly and build trust quickly.

  • Are data-driven and comfortable working with performance metrics.

  • Are ambitious and excited to grow into leadership roles as the company scales.

NYC-based candidates preferred, but we are open to remote / hybrid candidates.

🚀 Why Join

  • Direct impact on families and clinicians from day one.

  • Real ownership over provider growth and network performance.

  • Exposure to company-building across product, operations, and go-to-market.

  • Fast learning curve and strong leadership growth opportunities.

Compensation

💵 Competitive salary
📈 Meaningful equity
🏥 Health benefits
🏖️ Flexible PTO

Compensation Range: $80K - $160K