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Clinical Success Manager Jobs in California (NOW HIRING)

Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what ... We are looking for a Customer Success Manager to join our growing team. You will be on the front ...

Roger is an AI platform that frees home health clinicians from paperwork so they can focus on what ... We are looking for a Customer Success Manager to join our growing team. You will be on the front ...

The customer success manager serves as the primary advocate and champion for each customer here at ... Capable of working with people of varied technical and clinical backgrounds * Ability to resolve ...

The customer success manager serves as the primary advocate and champion for each customer here at ... Capable of working with people of varied technical and clinical backgrounds * Ability to resolve ...

Customer Success Manager

Los Angeles, CA · On-site

$120K - $180K/yr

Executive-Level Engagement Navigate confidently at the clinical and executive levels. Build trust ... As a full-time Customer Success Manager, you will be employed by Circadia Health, Inc. The ...

Executive-Level Engagement Navigate confidently at the clinical and executive levels. Build trust ... Success Manager, you will be employed by Circadia Health, Inc. The anticipated annual base salary ...

Customer Success Manager

Los Angeles, CA · On-site

$120K - $180K/yr

Executive-Level Engagement Navigate confidently at the clinical and executive levels. Build trust ... Success Manager, you will be employed by Circadia Health, Inc. The anticipated annual base salary ...

We build AI teammates that augment clinicians - scribes, nurses, receptionists, translators - all powered by our own world-class models and deployed in real-world care. Our Traction * 450 ...

Our platform gives clinical leaders real‑time decision support to reduce manual work, lower labor ... The Role You'll own post-go‑live success for our largest customers: managing executive ...

... still managed with spreadsheets, phone calls, and gut instinct. Vitalize is building the system ... The impact is real: we save hospitals millions in unnecessary labor spend, give clinical leaders ...

Customer Success Manager Daybreak Health | 100% Remote | Full-time About the role You'll own a ... We match every student to a clinician based on language, culture, identity, and what they're ...

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Clinical Success Manager information

See California salary details

$39.5K

$78.3K

$121.4K

How much do clinical success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for clinical success manager in California is $78,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,200.00 and $87,300.00 per year, depending on experience, location, and employer.

What is a clinical success manager?

A Clinical Success Manager is a professional who acts as a liaison between healthcare organizations and technology or service providers to ensure the successful adoption and use of clinical solutions. They work closely with medical staff to understand their needs, provide training, and troubleshoot issues related to clinical products or services. Their primary goal is to maximize the effectiveness of clinical workflows and support improved patient outcomes. Clinical Success Managers often analyze data, gather feedback, and collaborate with multiple teams to optimize the user experience and ensure client satisfaction.

How does a clinical success manager typically collaborate with clinical and technical teams to drive patient outcomes?

A Clinical Success Manager acts as a key liaison between healthcare providers and technical teams, ensuring that clinical solutions are effectively implemented and optimized for patient care. This role often involves gathering feedback from clinicians, troubleshooting workflow challenges, and translating clinical needs into actionable insights for product development or support teams. Regular collaboration includes conducting training sessions, facilitating user adoption, and monitoring clinical metrics to measure success. By maintaining open communication and fostering teamwork, Clinical Success Managers help bridge gaps and promote better health outcomes.

What are the key skills and qualifications needed to thrive as a clinical success manager, and why are they important?

To thrive as a Clinical Success Manager, you need strong clinical knowledge, experience in healthcare settings, and a background in nursing, allied health, or healthcare administration. Familiarity with electronic health records (EHR), healthcare analytics platforms, and customer relationship management (CRM) systems is typically required. Outstanding communication, problem-solving, and relationship-building skills set successful Clinical Success Managers apart. These competencies are crucial for ensuring clients achieve optimal outcomes with clinical solutions, driving adoption, and maintaining high satisfaction in dynamic healthcare environments.

What is the difference between Clinical Success Manager vs Clinical Account Manager?

AspectClinical Success ManagerClinical Account Manager
CredentialsHealthcare-related certifications, clinical backgroundSales or account management certifications, healthcare knowledge
Work EnvironmentHealthcare settings, client sites, hospitalsMedical device or pharmaceutical companies, client offices
Employer & IndustryHealthcare providers, biotech firmsMedical device, pharma, healthcare technology
Primary FocusEnsuring clinical success, user training, patient outcomesManaging client accounts, sales support, product adoption

The Clinical Success Manager focuses on supporting clinical outcomes and user training within healthcare settings, while the Clinical Account Manager emphasizes managing client relationships and sales. Both roles require healthcare knowledge but differ in their primary objectives and daily tasks.

What are popular job titles related to Clinical Success Manager jobs in California?

For Clinical Success Manager jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Clinical Success Manager jobs?

Cities in California with the most Clinical Success Manager job openings:

Infographic showing various Clinical Success Manager job openings in California as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $78,310 per year, or $37.6 per hour.

Customer Success Manager

Rainfall Health

San Francisco, CA • On-site

Full-time

Medical

Re-posted 3 days ago


Job description

About the company:
We're a fast-growing health tech company on a mission to make care delivery smarter, faster, and more equitable. Our platform helps health systems and provider groups streamline clinical workflows and close care gaps. Leveraging AI to drive meaningful healthcare impact for patients.
About The Role:
Rainfall Health is seeking a dynamic Customer Success Manager to support customers across Rainfall Health's suite of products. As the Customer Success Manager you will serve as the primary point of contact for assigned accounts and are responsible for cultivating and maintaining strong customer relationships. You ensure high levels of customer satisfaction and recognition of ROI, leading to strong renewals and growth opportunities.
What You'll Do
  • Own a portfolio - Manage a book of 15-25 health system and provider group accounts from onboarding through renewal, serving as their primary point of contact.
  • Drive adoption - Build tailored success plans, lead EHR-workflow training, and partner with clinical champions to embed the product into daily care routines.
  • Protect and expand revenue - Monitor health scores, proactively surface churn risk, and identify expansion opportunities - coordinating with account executives to grow ARR.
  • Be the voice of the customer - Synthesize product feedback, escalate technical issues with urgency, and advocate internally for roadmap priorities that move the needle for health systems.
  • Navigate complex stakeholders - Build relationships across CMOs, CNOs, IT directors, revenue cycle leads, and frontline clinical staff - translating between technical and clinical audiences.
  • Report on value - Deliver quarterly business reviews with clear ROI narratives tied to utilization, outcomes, and cost metrics that matter to health system executives.

What We're Looking For
  • 3-6 years in customer success, account management, or implementation, with at least 2 years selling into or serving health systems or provider organizations
  • Fluency in health system dynamics - you understand Epic, Cerner, care coordination workflows, and the challenges facing today's health systems
  • Demonstrated experience managing enterprise renewals and driving net revenue retention above 110%
  • Excellent communicator who can distill complex technical concepts for clinical and executive audiences alike
  • Data-driven mindset - comfortable in Salesforce, Gainsight or ChurnZero, and BI tools to build success metrics
  • High ownership mentality and the ability to operate with limited structure in a Series A environment

Qualifications
  • At least 4 years of account management experience, preferably in tech start up or healthcare
  • Strong empathy for customers and passion for revenue and growth
  • Strong understanding of value drivers in recurring revenue business models
  • Excellent communication and interpersonal skills, both written and verbal
  • Ability to identify and resolve problems effectively
  • Goal and results oriented and easily adapts to change
  • Works well within a team environment

Nice to Have
  • Experience with value-based care models
  • Background in health IT implementation
  • Prior startup (seed-Series B) experience
  • Familiarity with CMS quality programs (HEDIS, Stars, MIPS)

What We Offer
  • Competitive salary and benefits package
  • Hybrid work environment with flexibility (remote + on-site in the San Francisco Bay Area)
  • Opportunity to shape scalable solutions that improve patient care and financial performance
  • A mission-driven, collaborative team focused on real-world impact

This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and qualifications may be adjusted as the needs of the organization evolve.
Rainfall Health is an equal opportunity employer and is committed to creating an inclusive environment for all employees. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.