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Clinical Intake Coordinator Jobs (NOW HIRING)

Insight

CLINICAL INTAKE COORDINATOR

Chicago, IL · On-site

$34 - $44/hr

The Intake Coordinator is a Registered Nurse on the Behavioral Health Team who provides screening ... Coordinates with partnering facilities to screen clinical charts with complex medical information ...

HiredFirst

Lead Care Management Coordinator

Clearlake, CA · On-site

$29 - $30/hr

This will be a clinical intake coordinator for home health processing and scheduling referrals. No Call. A possible job title for this role could be LVN Clinical Intake Coordinator. Candidates must ...

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How much do clinical intake coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for clinical intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

What is the difference between Clinical Intake Coordinator vs Medical Receptionist?

AspectClinical Intake CoordinatorMedical Receptionist
Required CredentialsHigh school diploma; certification in healthcare administration or related fields often preferredHigh school diploma or equivalent; on-the-job training common
Work EnvironmentClinics, hospitals, mental health facilities; involved in patient assessments and schedulingFront desk, reception area; handles patient check-in and administrative tasks
Employer & Industry UsageHealthcare providers, mental health clinics, outpatient centersMedical offices, clinics, hospitals
Common Search & ComparisonPatient intake, healthcare coordinator, clinical adminReceptionist, front desk staff, administrative assistant

The Clinical Intake Coordinator focuses on patient assessments, scheduling, and coordinating care, often requiring healthcare-related certifications. In contrast, a Medical Receptionist primarily manages front desk duties like check-in, appointment scheduling, and administrative support. Both roles are essential in healthcare settings but differ in responsibilities and required credentials.

What are some common challenges faced by a clinical intake coordinator during the patient onboarding process?

Clinical Intake Coordinators often encounter challenges such as collecting comprehensive and accurate patient information, verifying insurance coverage, and coordinating between patients, clinical staff, and insurance providers. Managing a high volume of referrals and ensuring timely communication can be demanding, especially in busy healthcare settings. Strong organizational skills, attention to detail, and the ability to remain calm under pressure are essential for overcoming these challenges and ensuring a smooth intake process for new patients.

What are the key skills and qualifications needed to thrive as a clinical intake coordinator, and why are they important?

To thrive as a Clinical Intake Coordinator, you need strong organizational skills, knowledge of medical terminology, and experience in healthcare administration, often supported by an associate’s or bachelor’s degree. Proficiency with electronic health record (EHR) systems, scheduling software, and insurance verification tools is typically required. Exceptional communication, attention to detail, and problem-solving abilities help in managing patient information and coordinating care effectively. These competencies ensure accurate patient intake, smooth workflow, and positive experiences for both patients and healthcare providers.

What does a clinical intake coordinator do?

A clinical intake coordinator is responsible for gathering patient information, scheduling appointments, and coordinating initial assessments in healthcare settings. They often communicate with patients, verify insurance details, and ensure proper documentation to facilitate smooth patient intake processes.
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Clinical Intake Coordinator jobs near you
Infographic showing various Clinical Intake Coordinator job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 71% Full Time, 18% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

CLINICAL INTAKE COORDINATOR

Insight

Chicago, IL • On-site

$34 - $44/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted yesterday

Job description

WE ARE INSIGHT:
At Insight Hospital and Medical Center- Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!
GENERAL SUMMARY:
The Registered Professional Nurse uses critical thinking skills, professional judgement and leadership to anticipate, plan, direct and evaluate the care of the patients provided by a team of ancillary personnel and serves as a resource in a specific specialty area.

The Intake Coordinator is a Registered Nurse on the Behavioral Health Team who provides screening, case disposition and referrals for incoming telephone calls, walk-in inquiries about service and inquiries from within Insight Hospital and Medical Center. The position requires competent, independent decision making as well as collaboration with other disciplines and outside agencies to determine and obtain the most appropriate level of psychiatric care.

The Intake Coordinator administratively reports to the Director of the Behavioral Health and executes responsibilities under the supervision of the Department of Psychiatry Chairperson. In performance of all duties, the Registered Nurse-Intake Coordinator complies with the Illinois Mental Health amp; Developmental Disabilities Code, hospital policies, procedures and by-laws and reflects the philosophy, mission and values of the institution.
These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.
Duties and Responsibilities:
60 % of Time Spent
Screening, Assessment and Referral: Screens incoming telephone calls to identify service request, urgency of need, patient resources and appropriateness of Insight Behavioral Health as a provider and level of care required. Refers to other levels of care in Behavioral Health Services when appropriate.
Provides resources, contact information and active linkage, when possible, for needed services not provided by Insight Behavioral Health Services.
Coordinates with partnering facilities to screen clinical charts with complex medical information, and assesses patient appropriateness for transfer into hospital
Nursing Care:
30% of Time Spent
  • Uses the nursing process, critical thinking skills, professional judgment, and the attributes of Careful Nursing to provide care for an assigned population of patients, assesses patient needs to determine care requirements.
  • Plans care and delegates tasks to ancillary personnel based on patient assessment
  • Demonstrates critical thinking and problem-solving skills independently.
  • Synthesizes information and resources to care for complex, higher acuity patients.
  • Completes designated unit specific competencies.
  • Completes at least 16 hours of continuing education, 30% in addition to mandatory in-service requirements, within the last year that is specific to daily clinical practice.
  • Participates in interdisciplinary rounds and facilitates discharge planning and patient education.
  • Assures high levels of quality of care through compliance
  • with regulatory standards, reference to current research related to patient care outcome and participation in the data collection and analysis process of ongoing quality monitoring.
  • Assists with admission and discharges to maintain the quality operations of inpatient behavioral health.

5% of Time Spent
  • Assures high levels of quality of care through compliance with regulatory standards, reference to current research related to patient care outcome and participation in the data collection and analysis process of ongoing quality monitoring.

Additional Duties and Responsibilities:
5% of Time
  • Ensures that care is provided for all patients utilizing the attributes of Careful Nursing.
  • Trustworthy collaboration
  • Health education
  • Perfect skill in fostering safety and comfort
  • Participatory – authoritative management
  • Carries out other duties related to patient care and unit operations as assigned.

JOB SPECIFICATIONS
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge:
  • Current RN License in the State of Illinois required
  • Two years of behavioral health experience preferred.
  • Crisis Intervention training required within 90 Days of Hire -BLS Certified
  • Minimum of one year of clinical experience working on an inpatient behavioral health unit and/or related service line
  • -Knowledge of major mental disorders across the age continuum and levels of care.
  • -Understanding of the complexities of
  • Understanding of developmental norms across the age continuum and ability to apply age-appropriate expectations when engaging patients/families to obtain relevant history and current level of functioning.
  • Knowledge of substance abuse and dependency disorders across the age continuum and levels of care.

Skills:
  • Functional status screening skills to select the appropriate intensity of care or level of intervention required.
  • Competence in the use of the electronic medical record to document and retrieve pertinent patient information and generate required reports.
  • Excellent interpersonal skills necessary to engage patients and families in the screening process and to develop collegial relationships with professionals within and outside of the organization.
  • Communication skills to clearly and concisely transmit the essential referral information to clinicians regarding intake requests.
  1. Abilities:
  • Ability to prioritize work assignments, organize and track intake flow, meet turnaround time for call return and submit required reports.
Benefits available for all qualified employees:
  • Paid Sick Time - effective 90 days after employment
  • Paid Vacation Time - effective 90 days after employment
  • Health, vision amp; dental benefits - eligible at 30 days, following the 1st of the following month
  • Short and long-term disability and basic life insurance - after 30 days of employment
Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!

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