ZipRecruiter

Log In

1

Client Success Project Manager Jobs (NOW HIRING)

Patientco

Client Success Manager

Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor'sdegree * 3+yearsofanalyst/project management/account management experiencein healthcare ...

Merative

Client Success Manager

$94K - $141K/yr

The Client Success Manager (CSM) is responsible for driving the stickiness and adoption of ... Secure resources for customer activity and project manage deliverables. * Document key customer ...

FIS

Manager, Client Success

Milwaukee, WI

The Manager, Client Success is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible ...

Worldpay, Inc.

Manager, Client Success

Milwaukee, WI · On-site

The Manager, Client Success is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Manage scheduling coordination, project follow-ups, operational updates, and service-related ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsClient Success Project Manager Jobs

Client Success Project Manager information

See salary details

$38.5K

$102.7K

$162K

How much do client success project manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client success project manager in the United States is $102,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $123,000.00 per year, depending on experience, location, and employer.

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What cities are hiring for Client Success Project Manager jobs?

Cities with the most Client Success Project Manager job openings:

What states have the most Client Success Project Manager jobs?

States with the most job openings for Client Success Project Manager jobs include:

Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $102,682 per year, or $49.4 per hour.

Client Success Manager

Patientco

Remote

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

ABOUT THIS POSITION

A Waystar Client Success Manager (CSM) must effectively deliver and advise on best practice workflow and provide proactive service that measurably simplify and unify our clients' revenue cycle.

WHAT YOU'LL DO

  • Serve as an operational point-of-contact, advocate, problem solver, and trusted advisor for defined set of clients
  • Partner with clients to proactively improve client health and satisfaction by monitoring key metrics (performance, level of adoption, satisfaction, etc.) and develop strong relationships to uncover expansion opportunities
  • Effective demonstration of Waystar's value proposition with key influencers and decision makers to include but not limited to client's Directors and Managers
  • Establish a metrics framework based on Waystar best practice to measure, monitor, and communicate total value delivered through use of Waystar technology
  • Work cross-functionally with Waystar Support, Solution Adoption, Sales, and others to achieve client participation in the Waystar reference and marketing programs, insure renewal, and annual booking plans
  • Effective demonstration of Waystar's RCM technologies
  • Identify and quantify product feedback (enhancements and areas for improvement) to assist in driving product strategy
  • Lead and/or participate in status calls at a defined cadence (weekly to monthly) with all assigned clients
  • Travel independently or as a team for on-site Executive business reviews to strengthen relationships, review key performance metrics, and identify opportunities to further align results
  • Consistently identify opportunities to improve processes and conduct data analysis to identify root cause
  • Provide ongoing training and development
  • Manage daily activity within Salesforce CRM system
  • Perform other duties and projects as assigned by Client Success leadership

WHAT YOU'LL NEED

  • 4-year bachelor'sdegree

  • 3+yearsofanalyst/project management/account management experiencein healthcare softwareorconsulting environment

  • Experience buildingand managingrelationships, including interacting with all levels of management (both internally and client-focused)

  • Project management experience (e.g.lead meetings, draft status reports, develop&manage project plans, track issues/risk logs, develop&monitor resource plans, etc.)

  • Understand the vocabulary used in ahealthcare andrevenue cycle operations

  • Experience withroot cause analysis, including the skill and experience to troubleshootandinvestigateissues

  • Ability to execute and prioritize a large number of tasksin a fast-paced environment

  • Ability to work independently and to participate in cross-functional teams

  • Possess process and change management skills

  • Subject matter expertise and dedication to remaining current with industrychanges

  • Outstanding communication(written and oral)and interpersonal skills

  • Proficient in Microsoft Office applications, specifically Excel,PowerPoint, and Word

  • Hands on experience with PM/HIS systems preferred (e.g. Epic, Cerner, etc.)

  • Excellent phone and presentation skills

  • SQL experience/knowledge strongly preferred

  • Ability and willingness to travel up to25% of the timeto client sites, corporate meetings, and conferences/seminars

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Apply