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Client Success Project Manager Jobs in Colorado (NOW HIRING)

Blue Margin

Client Success Manager

Fort Collins, CO · Hybrid

$75K - $95K/yr

Manage project timelines, scope, and stakeholder expectations across multiple client initiatives ... Success Looks Like Metric Target Why It Matters Client Retention Rate 97%+ Growth depends on ...

Blue Margin

Client Success Manager

Fort Collins, CO · Hybrid

$75K - $95K/yr

Manage project timelines, scope, and stakeholder expectations across multiple client initiatives ... Success Looks Like Metric Target Why It Matters Client Retention Rate 97%+ Growth depends on ...

Kinective

Manager, Client Success

Golden, CO · On-site

As the Manager, Client Success, you will lead our Enterprise Client Success team - driving the strategies, processes, and culture that turn customers into long-term partners of Kinective. You will ...

Kinective

Manager, Client Success

Golden, CO

$95K - $115K/yr

As the Manager, Client Success, you will lead our Enterprise Client Success team - driving the strategies, processes, and culture that turn customers into long-term partners of Kinective. You will ...

Kinective

Manager, Client Success

Golden, CO · On-site

$95K - $115K/yr

As the Manager, Client Success, you will lead our Enterprise Client Success team -- driving the strategies, processes, and culture that turn customers into long-term partners of Kinective. You will ...

Grubhub

Associate, Client Success Manager

Denver, CO · On-site

$70K - $88K/yr

About The Opportunity The Associate, Client Success Manager is responsible for all aspects of the ... Project manage the operational set-up and deployment of each campus launch * Manage the growth and ...

Workday

Technical Project Manager

Boulder, CO · On-site

The Technical Project Manager is the main point of contact for the client in the pre-launch period ... Work with client Success teams and Support to transition the account from the implementation phase ...

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Client Success Project Manager information

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What are popular job titles related to Client Success Project Manager jobs in Colorado? For Client Success Project Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Client Success Project Manager jobs in Colorado look for? The top searched job categories for Client Success Project Manager jobs in Colorado are:
What cities in Colorado are hiring for Client Success Project Manager jobs? Cities in Colorado with the most Client Success Project Manager job openings:
Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Colorado as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.
Client Success Manager

Client Success Manager

Nava Software Solutions

Denver, CO • On-site

Other

Posted 25 days ago

Job description

NAVA Software solutions is looking for a Client Success Manager

Details:

Client Success Manager

Denver CO - Onsite

Duration: 12 months

Looking for CSM experience with Contact center AI products like Observe, Cresta, Google CCaas or someone from the cable industry like Comcast.we keep millions of customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.

Be Part of the Connection

As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals. Here are some of the responsibilities:

  • Lead discussion & calibration sessions to align on product request and expected output
  • Plan and execute on stakeholder product request by ensuring constant alignment of the objective
  • Assist, train and lead product rollout plan
  • Build important business relationships with clients.
  • Understand customer needs and participate in brainstorming solutions
  • Promote the products created to support meeting company goals
  • Initiate, foster and cultivate business relationships

How You'll Make an Impact

  • Client Engagement, discovery and relationship management
  • Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products.
  • Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements.
  • Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress.
  • Ensuring timely delivery of product releases and updates.
  • Travel around a week each month

You'll work in a fast-paced, dynamic office environment. On a given day you'll engage with leaders, executives and stakeholders to uncover business needs, recommend internal products, gather feedback to support continuous improvement, monitor and drive exceptional performance/ROI. You'll thrive in this role if you can influence executives, build strong stake holder relationships, manage multiple programs and partnering with our product teams to build exceptional products.

Required Qualifications

  • Experience: Project management 5+ years
  • Education: Bachelor's degree in related field, or equivalent work experience
  • Abilities: Communicate in a clear, straightforward, and professional manner; effective critical thinking skills; analyze and interpret data; knowledge and ability to use computer and software applications including

Preferred Qualifications

Experience: Client success, enterprise relationship management solutioning, implanting and training technical products; Large scale call centre operations, chat and digital support they are going to want to refine the screening to include food service background ( waiting table/bar tender in their early career) Sales or consulting background.

NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

Facebook

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