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Client Success Project Manager Jobs in Colorado (NOW HIRING)

gpac

Project Architect

Denver, CO Β· On-site

$85K - $114K/yr

The Project Architect will be responsible for start to finish project management. * Consult with ... Professional client development skills * Leadership skills, ability to build relationships at all ...

New

Ulteig

National Bridge Design Leader

Aurora, CO Β· On-site

... success. Project Management and Execution * Serve as a project manager or technical lead on bridge ... Client Engagement and Market Development * Build and strengthen relationships with key clients ...

Zocks

Implementation Manager

Denver, CO Β· Hybrid

$80K - $95K/yr

Your day-to-day Client Success & Project Management: * Act as the technical point of contact for customer deployments, managing multiple workstreams across diverse teams. * Collaborate with clients ...

Matrix Technologies

Project Manager

Westminster, CO Β· Hybrid

$87K - $120K/yr

... success. Learn more about our culture at www.matrixti.com/culture. OVERVIEW Join our team as a ... You will build strong client relationships, guide project teams, and help position Matrix for ...

Matrix-Technologies

Project Manager

Westminster, CO Β· On-site

... success. Learn more about our culture at www.matrixti.com/culture. OVERVIEW Join our team as a ... You will build strong client relationships, guide project teams, and help position Matrix for ...

Matrix Technologies

Project Manager

Westminster, CO Β· On-site

$87K - $120K/yr

... success. Learn more about our culture at www.matrixti.com/culture. OVERVIEW Join our team as a ... You will build strong client relationships, guide project teams, and help position Matrix for ...

Matrix Technologies, Inc

Project Manager

Westminster, CO Β· On-site

$87K - $120K/yr

... success. Learn more about our culture at www.matrixti.com/culture. OVERVIEW Join our team as a ... You will build strong client relationships, guide project teams, and help position Matrix for ...

One Tech

Project Manager

Denver, CO Β· On-site

... client expectations. Serve as the primary point of contact for clients throughout each project ... Develop and monitor project schedules, manage scope, and plan for the financial success of your ...

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All JobsClient Success Project JobsClient Success Project Manager JobsClient Success Project Manager Jobs in Colorado

Client Success Project Manager information

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What cities in Colorado are hiring for Client Success Project Manager jobs?

Cities in Colorado with the most Client Success Project Manager job openings:

Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Colorado as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.

Customer Success Manager/Project Manager

Thornton, CO β€’ On-site

Kiosk Information Systems
IT ServicesΒ β€’Β 51 - 200 employees
Learn more about Kiosk Information Systemsexternal

$75K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Customer Success Manager (CSM) / Project Manager
Job description:
The Customer Success Manager (CSM) / Project Manager is responsible for building strong relationships with clients and ensuring their success while expertly managing manufacturing projects from booking to invoice. This role serves as the primary client liaison, addressing needs and identifying opportunities for growth and process improvement. In parallel, the CSM/Project Manager leads cross-functional coordination, working closely with operations, engineering, and finance teams to align on project timelines, resolve roadblocks, and maintain clear communication. The ideal candidate combines strategic customer advocacy with strong project management and internal leadership skills to ensure projects are delivered on time, within budget, and exceed client expectations.
Responsibilities:
  • Client Relationship Management:
    Build and maintain long-term partnerships with clients by understanding their goals, providing consistent support, and acting as a trusted advisor throughout the customer lifecycle.
  • Project Planning & Execution:
    Lead and oversee multiple manufacturing projects from initiation through completion. Align internal stakeholders on scope, timeline, and resource requirements to ensure projects are delivered on time and within budget.
  • Cross-Functional Collaboration:
    Coordinate with internal teamsοΏ½including operations, engineering, finance, and logisticsοΏ½to ensure project milestones are met, client expectations are clearly communicated, and deliverables align with both customer and company standards.
  • Customer Advocacy:
    Act as a customer advocate within the organization, relaying feedback, identifying opportunities for improvement, and working closely with internal teams.
  • Problem Solving:
    Track and review ongoing task list with customer and internal stakeholders. Employ a continual improvement methodology to ensure process gaps are addressed.
  • Escalation Management:
    Address and resolve client issues quickly and effectively, ensuring high levels of customer satisfaction and retention.
  • Inventory Management:

Assist in managing customer owned inventory that is stored at on-site or off-site storage facilities.
Required Skills:
  • Bachelor's degree in Business Administration, Project Management, Engineering, Supply Chain, or a related field.
    (Equivalent work experience may be considered in lieu of a degree.)
  • 1-3 years of experience in a customer-facing role such as Customer Success, Account Management, or Client ServicesοΏ½preferably within a manufacturing, logistics, or technical environment.
  • Experience working in a fast-paced, matrixed organization, balancing internal coordination and customer needs.

Familiarity with ERP systems, inventory management tools, or CRM platforms (e.g., Salesforce, HubSpot) is highly desirable.
Desired Skills:
  • Excellent Communication:
    Strong verbal and written communication skills to effectively interact with customers and internal teams.
  • Relationship Building:
    Proven ability to build, manage, and nurture long-term client relationships.
  • Analytical Thinking:
    Proficiency in using data and metrics to monitor customer health and drive decision-making.
  • Problem-Solving:
    Ability to quickly diagnose issues, propose solutions, and coordinate resources for resolution.
  • Technical Proficiency:
    Technology background preferred in a technical support role.
  • Time Management:
    Strong organizational skills with the capability to manage multiple accounts and prioritize tasks effectively.
  • Customer-Centric Mindset:
    A passion for customer success, with a proactive approach to meeting client needs and exceeding expectations.
  • Experience:
    Previous experience in customer success, account management, or a related field is preferred.

Travel:
  • Overnight travel (less than 10%)

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sitting, walking, standing.
  • Exposure to excessive noise in production/warehouse area
  • Standing and sitting for a duration of 8 hours.

Compensation Range : $75k-82k. Exempt role. Salary may vary based on experience.
Benefits: KIOSK values its employees by supporting them with a full benefits package including:
  • Medical (3 plans to choose from) *one plan 100% employer paid
  • Dental (Employer paid for EE only coverage)
  • Vision (Employer paid for EE only coverage)
  • Life Insurance (2x's base salary Employer paid)
  • Short and long term disability insurance (Employer paid)
  • FSA / Dependent Care FSA / Health Savings Account with Company Contributions
  • 401(k) match with immediate vesting
  • Employee Assistance Program
  • Paid Time Off
  • 10 Paid Holidays per calendar year

Kiosk Information Systems, Inc., is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based upon race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic information, military or veteran status or other characteristics protected by law. Applicants must be authorized to work for any employer to work in US. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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