ZipRecruiter

Log In

1

Client Success Project Manager Jobs (NOW HIRING)

Drips

Client Success Project Manager

Cleveland, OH · On-site

Role Overview At Drips, the Client Success Project Manager (CSPM) plays a pivotal role in guiding new clients from the close of sale through implementation and expansion. Acting as one of the first ...

Evolve Security

Client Success Manager

$75K - $85K/yr

The Client Success Manager is a hybrid role that blends client success, project management, and account management. It is a client-facing delivery role that keeps cybersecurity engagements moving ...

Roosterrx LLC

Be Seen First

Client Success & Project Delivery Manager

Woodcliff Lake, NJ · On-site

$105K - $115K/yr

RoosterRx is seeking a highly organized, accountable, and proactive Client Success & Project Delivery Manager to serve as a central link between our clients, business teams, and technical resources.

Roosterrx LLC

Be Seen First

Client Success & Project Delivery Manager

Woodcliff Lake, NJ · On-site

$105K - $115K/yr

RoosterRx is seeking a highly organized, accountable, and proactive Client Success & Project Delivery Manager to serve as a central link between our clients, business teams, and technical resources.

Fig Industries

Client Success Manager

Lancaster, PA · On-site

This is a highly collaborative role that combines project coordination, client communication, and ... Client Success & Relationship Management: * Develop and cultivate relationships with prospective ...

New

Fig Industries

Client Success Manager

Lancaster, PA · On-site

This is a highly collaborative role that combines project coordination, client communication, and ... Client Success & Relationship Management: * Develop and cultivate relationships with prospective ...

New

Montage Marketing Group

Head of Client Success

Rockville, MD · On-site +1

$115K - $125K/yr

Reserving tactical project management activities to Client Success team members, this role delivers value to the organization through demonstrated accountability of project teams, strategic guidance ...

GoodRx

Manager, Client Success (Pharma)

$113K - $180K/yr

Become proficient in our Client Success project management tool used for content development and cross-team communication. Monitor for consistent usage by team to ensure accuracy of internal ...

Biointellisense

Customer Success Project Manager

$120K - $140K/yr

About the Role The Customer Success Project Manager will report to the VP of Customer Success ... Remote - Must be willing to flex work hours based on client locations Travel Requirement: Must be ...

ImageTrend

Customer Success Project Manager

Eagan, MN · On-site +1

$80K - $100K/yr

Under the direction of the Implementation Manager, the Customer Success Project Manager is ... Develops comprehensive internal and client facing project schedules and work plans, as well as ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role ... Work with Project Manager to create and assign projects in CCH Axcess and Workflow (per Keystone ...

Morgan Stanley

Manager, Client Success

Sandy, UT · On-site

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of ... Project management experience would be an asset; formal Project Management education is not a ...

Escalon Services, LLC.

Client Success Manager

The Client Success Manager (CSM) serves as a relationship manger for a portfolio of clients ... Project management * Problem solving * Risk identification and mitigation * Service delivery ...

next page

Showing results 1-20

All JobsClient Success Project JobsClient Success Project Manager Jobs

Client Success Project Manager information

See salary details

$38.5K

$102.7K

$162K

How much do client success project manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for client success project manager in the United States is $102,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $123,000.00 per year, depending on experience, location, and employer.

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What cities are hiring for Client Success Project Manager jobs? Cities with the most Client Success Project Manager job openings:
What states have the most Client Success Project Manager jobs? States with the most job openings for Client Success Project Manager jobs include:
Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $102,682 per year, or $49.4 per hour.

Client Success Project Manager

Drips

Cleveland, OH • On-site

Full-time

Posted 17 days ago

Job description

Role Overview
At Drips, the Client Success Project Manager (CSPM) plays a pivotal role in guiding new clients from the close of sale through implementation and expansion. Acting as one of the first touchpoints from the Client Success team, the CSPM drives timelines, coordinates deliverables, and ensures a seamless transition from Sales to long-term Client Success.
This role requires a strong understanding of the client's business problem, the solution designed during sales, and the high-level technical requirements for integration. The CSPM collaborates cross-functionally with Sales, Client Success, Product, Development/QA, and Support teams to deliver successful client outcomes.
Success in this role is measured by the ability to deliver efficient, high-quality implementations that meet client objectives and set the stage for long-term growth
Project Leadership
  • Translate client goals into actionable internal and client-facing project plans.
  • Define and communicate project objectives clearly to all stakeholders.
  • Create standardized deliverables summarizing key project details.
  • Co-host client-facing kickoff meetings, design workshops, and technical implementation sessions, ensuring productive discussions and clear outcomes.

Project Planning
  • Develop realistic project timelines that align with contracted deliverables and cross-functional workflows/SLAs.
  • Anticipate potential risks, scope changes, and dependencies to keep projects on track.

Project Communication
  • Host weekly internal and client-facing project meetings.
  • Monitor and communicate project status, risks, issues, and priorities to stakeholders.
  • Enforce accountability for task ownership across team members.
  • Ensure the right participants are prepared for each meeting, from technical discussions to executive-level updates.
  • Prepare and distribute meeting notes, track action items, and maintain up-to-date project plans in onboarding systems.
  • Manage ongoing alignment and communication across internal teams and client stakeholders to ensure onboarding success

Day-to-Day & Ongoing Responsibilities
Weekly
  • Host or attend internal and client-facing project syncs.
  • Update onboarding trackers and project documentation in Salesforce (SFDC).
  • Prepare kickoff decks, conversation design materials, and other supporting project documents in partnership with internal teams.
  • Manage and organize client documentation in SharePoint.
  • Support Customer Success Managers (CSMs) with project approvals, agendas, and deliverables.
  • Escalate timeline risks.

Bi-Weekly
  • 1:1 check-ins with manager.
  • Participate in CSM/CIM Team Meetings.
  • Review and update goals in Rippling.

Other
  • Monthly: 1:1 with department head.
  • Quarterly: All-Hands & Birthday Anniversary Toasts.
  • Ad hoc: Cross departmental trainings.

Apply