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Client Success Project Manager Jobs in Smithfield, RI

Zelis

Client Success Director

Boston, MA · Hybrid

Proven success in leading Client Success organizations at scale ... Strong financial and operational management skills. * Ability to drive strategic initiatives and ...

CVS Health

Senior Manager, Client Success

Woonsocket, RI · On-site

$82K - $182K/yr

We are looking for a Senior Manager to join our Client Success team in an essential role as CVS ... If you are a motivated individual with a passion for driving cross-functional projects and ...

Flywire

Enterprise Client Success Manager

Boston, MA · On-site

$85K - $95K/yr

The Opportunity: Flywire is looking for an Enterprise Client Success Manager to own and grow ... client-driven special projects * Collaborate cross-functionally with Product, Finance, and ...

Flywire

Enterprise Client Success Manager

Boston, MA · Hybrid

$85K - $95K/yr

The Opportunity: Flywire is looking for an Enterprise Client Success Manager to own and grow ... client-driven special projects * Collaborate cross-functionally with Product, Finance, and ...

Flywire

Enterprise Client Success Manager

Boston, MA · Hybrid

The Opportunity: Flywire is looking for an Enterprise Client Success Manager to own and grow ... client-driven special projects * Collaborate cross-functionally with Product, Finance, and ...

Galderma

Senior Manager, 3PL Client Success

Boston, MA · On-site

The Opportunity The 3PL Client Success Senior Manager ensures compliant and effective distribution ... Able to project out capacity utilization and distribution needs using business plans and growth ...

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Client Success Project Manager information

See Smithfield, RI salary details

$37K

$98.7K

$155.7K

How much do client success project manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client success project manager in Smithfield, RI is $98,672.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,400.00 and $118,200.00 per year, depending on experience, location, and employer.

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Smithfield, RI as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $98,672 per year, or $47.4 per hour.

Client Success Manager (Compliance)

Resource Innovations

Boston, MA • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Resource Innovations is seeking an/a Client Success Manager (Compliance) to join our growing team in Boston, MA. We are seeking a highly skilled and motivated Client Success Manager (Compliance) with a strong background in data analysis and client coordination to join our dynamic team. As an/a Client Success Manager (Compliance) you will build strong client relationships, lead compliance-focused program reviews, analyze data to identify trends, risks, and improvement opportunities, manage project deliverables, and present actionable recommendations to clients and key stakeholders.
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Duties and Responsibilities
  • Serves as the primary client relationship lead for compliance initiatives, building trusted partnerships and ensuring client objectives are achieved.
  • Reviews compliance dashboards, program data, and operational metrics to identify trends, risks, and opportunities for program improvement.
  • Develops and manages project plans, tracks deliverables, and coordinates stakeholders to ensure initiatives and action items are completed on schedule.
  • Presents compliance reviews, key findings, and strategic recommendations to clients and cross-functional stakeholders.
  • Analyzes program performance data and compliance findings to recommend process improvements that enhance customer experience, operational efficiency, and program integrity.
  • Balances multiple client priorities and facilitates collaboration across internal teams and external partners to drive successful program outcomes and continuous improvement.
  • Other duties as assigned.

Requirements
  • 3+ years of experience in client success, account management, project management, program management, consulting, or a related client-facing role.
  • Experience managing project plans, tracking deliverables, and coordinating multiple stakeholders across concurrent initiatives.
  • Experience analyzing business, operational, compliance, or program data to identify trends and develop actionable recommendations.
  • Experience developing and delivering presentations to clients, leadership teams, and large stakeholder groups.
  • Demonstrated ability to manage multiple priorities and deadlines while maintaining exceptional client service.
  • Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience
  • Experience supporting utility, energy efficiency, clean energy, rebate, or compliance programs.
  • Experience using Power BI or similar tools to review dashboards and interpret data-driven insights.
  • Experience facilitating client-facing meetings and presenting analytical findings and recommendations to executive and cross-functional audiences.
  • Experience developing executive-level PowerPoint presentations, business reviews, and strategic recommendations.Bachelor's degree in Business, Project Management, Analytics, Environmental Studies, Public Policy, Communications, or a related field.

Benefits
About Resource Innovations
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.
Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
Compensation & Benefits
Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $55,000- $75,300. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.
At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k)-retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.
Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.
The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.
Resource Innovations logo

About Resource Innovations

Sourced by ZipRecruiter

Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers. Our experts design and implement a suite of leading-edge services to support the rapidly changing industry through the clean energy transition. We leverage diversity across our team to accelerate energy innovation and make clean and sustainable energy more available, accessible, and affordable.

Industry

Environmental consulting services

Company size

51 - 200 Employees

Headquarters location

Half Moon Bay, CA, US

Year founded

2016

Social media

Twitter

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