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Client Success Project Manager Jobs in Smithfield, RI

MagicOrange

Customer Success Manager

Dedham, MA · On-site

Lead end-to-end client implementations, ensuring projects are delivered on time, on budget, and to the highest standard. * Manage multiple client accounts simultaneously, balancing priorities and ...

Alegeus

Project Manager

Boston, MA · On-site

... client implementations from kickoff through successful production launch. * Own the overall success ... EDUCATION/EXPERIENCE: * 3-7 years of project management, implementation, consulting, or client ...

ARVO

Account Manager / Customer Success

Boston, MA · On-site

$60K - $70K/yr

Minimum of 2 years' experience in account management, client success, sales, customer success, or project management roles. * Demonstrated success in managing client relationships and achieving ...

ACCESS TCA INC

Project Manager

Whitinsville, MA

Success In this role requires exceeding client expectations, on-time completion of projects, and ... Manage client previews as required and participate in design launch meetings. * Interact with ...

Integres, LLC

Project Manager

Providence, RI · On-site

As such, we take a servant-leadership approach as the long-term strategy for our success. We are ... Support client relationship management and executive communications. Qualifications Education

Integres, LLC

Project Manager

Providence, RI · On-site

As such, we take a servant-leadership approach as the long-term strategy for our success. We are ... Support client relationship management and executive communications. Qualifications Education

Integres, LLC

Project Manager

Providence, RI

As such, we take a servant-leadership approach as the long-term strategy for our success. We are ... Support client relationship management and executive communications. Qualifications Education

Zelis

Client Service Specialist

Boston, MA · On-site

$18.50 - $24.50/hr

Oversee and update project milestones to support ongoing client success. * Communicate proactively and thoroughly with Payers, managing the overall service experience. * Collaboration & Change ...

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Showing results 21-40

All JobsClient Success Project JobsClient Success Project Manager JobsClient Success Project Manager Jobs in Smithfield, RI

Client Success Project Manager information

See Smithfield, RI salary details

$37K

$98.7K

$155.7K

How much do client success project manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client success project manager in Smithfield, RI is $98,672.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,400.00 and $118,200.00 per year, depending on experience, location, and employer.

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Smithfield, RI as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $98,672 per year, or $47.4 per hour.

Client Manager - Water Services

Woodard & Curran

Boston, MA • Remote

$130K - $240K/yr

Full-time

Posted 22 days ago

Woodard & Curran rating

9.4

Company rating: 9.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

15th of 449 rated engineering

Job description

Woodard & Curran is an employee-owned engineering, science, and operations firm dedicated to clean water, a safe environment, healthy communities, and happy people. We foster an inclusive, collaborative culture that supports professional growth, flexibility, and meaningful work, empowering our employees to make a lasting impact on our clients, communities, and the planet.


What’s in it for you?

Woodard & Curran is seeking a Municipal Water Client Leader to grow municipal water services across the Northeast, focusing on drinking water, wastewater, stormwater, and water resources.

This role is ideal for an experienced engineer or project manager ready to expand beyond project delivery into client leadership, account growth, and business development while continuing to support meaningful water infrastructure projects.

You’ll work alongside industry experts across consulting, engineering, Operations & Maintenance, and Integrated Solutions to deliver innovative solutions, strengthen client relationships, and help expand our presence throughout New England.

This highly visible role offers leadership growth, strong client engagement, competitive benefits, bonus potential, and a clear path toward greater regional and practice leadership responsibilities.

Who are we looking for?

A relationship-focused municipal water professional with strong technical expertise, public-sector experience, and a passion for client service, team collaboration, and market growth.

Why could this role be your next move.

This opportunity provides greater client ownership, leadership visibility, and influence—supported by established client relationships, strong technical resources, operational expertise, and experienced leaders. You'll have the opportunity to grow your impact, build trusted partnerships, and help communities solve critical water challenges.

Travel: Up to 20% travel within the Massachusetts region, including visits to local offices and project sites.

Candidate Location: Must be based in Massachusetts or the surrounding area, with the ability to travel regularly to our Andover, Canton, and Boston Metro offices.

What will you be doing at Woodard & Curran?

As a Client Manager, you will build and strengthen municipal client relationships, identify opportunities, support business growth, and collaborate with technical teams to deliver innovative, client-focused solutions. This highly visible role focuses on serving complex municipalities and advancing Woodard & Curran’s reputation for technical excellence and exceptional client service.

What you will be doing at Woodard & Curran:
  • Grow the municipal water practice across drinking water, wastewater, stormwater, and water resources in the Northeast.
  • Serve as a trusted advisor by understanding municipal operational, regulatory, funding, and infrastructure challenges.
  • Identify client needs and proactively develop solutions aligned with capital planning and long‑term priorities.
  • Position the firm early for upcoming work through strong client engagement and insight into municipal planning cycles.
  • Lead or support project delivery with a focus on quality, responsiveness, and client service.
  • Collaborate with technical teams to align solutions with client expectations and deliver high‑quality outcomes.
  • Lead or support proposals and interviews including scopes, budgets, presentations, and positioning strategies.
  • Shape scopes, budgets, and schedules in partnership with clients and internal teams.
  • Develop account plans and growth strategies aligned with client needs and regional goals.
  • Support healthy account management by helping teams stay aligned on budgets, invoicing, communication, and expectations.
  • Strengthening client relationships and creating opportunities for technical teams to engage and grow.
  • Participate in conferences to build relationships and stay current on emerging technologies and market drivers.
  • Coach and develop staff to support technical and professional growth.
  • Contribute to a collaborative team culture focused on client success and high‑quality delivery.
What you will need to succeed:
  • 10–20 years of municipal water experience — wastewater, stormwater, drinking water, or water resources consulting.
  • Bachelor’s degree in environmental or civil engineering from an accredited program.
  • Strong understanding of municipal decision-making including budgets, boards/commissions, capital planning, procurement, regulatory drivers, and funding programs.
  • Ability to understand client needs and project delivery and identify opportunities to add value over time.
  • Credibility with public‑sector clients and ability to build relationships with engineers, operators, public works leaders, utility directors, and municipal stakeholders.
  • Technical strength with interest in broader leadership including client strategy, business development, and regional growth.
  • Growth potential without needing an existing book of business but with ambition, emotional intelligence, and initiative.
  • People‑focused and collaborative mindset with creativity and energy for solving complex municipal challenges.
  • Enjoyment of team building and mentoring and bringing the right people together to deliver high‑quality solutions.
  • Growth mindset with desire for autonomy and visibility and a broader platform to shape their career.
  • Experience supporting proposals and client positioning including scopes, budgets, interviews, and presentations.
  • Desire to expand beyond technical execution into client strategy, practice growth, and leadership.
  • Strong communication and problem‑solving skills with the ability to collaborate and build effective teams.
  • Motivation to help grow the organization and the ability to inspire, connect, and develop others.
  • Motivation to help grow an organization and the ability to inspire, connect, and develop others.

This role has the option for remote work, and the anticipated pay range is flexible, depending on factors such as the employee's primary work location, skills, experience, and education. The following examples illustrate how the pay range for the same role can vary based on different locations. 

Group A (Andover, MA) = $130,000 - $230,000

Group B (Boston Metro & Canton, MA) = $140,000 - $240,000

This position’s anticipated pay range is provided; the final exempt salary or non-exempt hourly pay will depend on experience level and consider a percentage-based geographic differential based on where the final candidate will be working. Geographic differentials recognize and reflect the cost of labor differences between geographic markets.

Woodard & Curran offers a comprehensive benefits package. For more information about our benefits & workplace policies visit Benefit & Policy Information - Woodard & Curran.

 

E-Verify Participation: Woodard & Curran participates in E-Verify to confirm the employment eligibility of all newly hired employees. As part of this process, we provide access to the Right to Work & E-Verify postings.

 

Equal Employment Opportunity & Accessibility: Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

Equal Employment Opportunity Policy

Workplace Discrimination is Illegal Posting

 

Woodard & Curran Terms of Use

Woodard & Curran Privacy Statement

 

Text Messaging: To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.”

Unsolicited agency submissions without a signed agreement are not eligible for referral fees.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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