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Client Success Project Manager Jobs in Rhode Island

Harris

Client Success Executive

Carolina, RI · Remote

$70K - $80K/yr

In this role, you will manage client relationships, oversee daily operations, and provide strategic ... Develop and execute custom success plans for each client. * Performance Monitoring: Track key ...

Harriscomputer

Client Success Executive

Carolina, RI · Remote

$70K - $80K/yr

In this role, you will manage client relationships, oversee daily operations, and provide strategic ... Develop and execute custom success plans for each client. * Performance Monitoring: Track key ...

Peregrine Group

Project Manager

Rumford, RI

$85K - $110K/yr

Summary/Objective Experienced and organized Project Manager with a focus on client relationships. In addition to management of all aspects of the real estate development process and construction ...

Skanska USA

Project Manager

West Greenwich, RI · On-site

Project Manager Required Qualifications: * * * 3+ years proven track record of assuring client ... success by developing you in your role and supporting your career growth * Compensation and ...

Skanska USA

Project Manager

West Greenwich, RI

Project Manager Required Qualifications: * * * 3+ years proven track record of assuring client ... success by developing you in your role and supporting your career growth * Compensation and ...

Allied Universal

Project Manager

Exeter, RI · On-site

$100K - $120K/yr

Develop contingency plans and proactively manage risks to ensure project success. * Maintain ... g., client visits, attending networking events) * Minimum of three (3) years of construction ...

Allied Universal

Project Manager

Exeter, RI · On-site

$100K - $120K/yr

Develop contingency plans and proactively manage risks to ensure project success. * Maintain ... g., client visits, attending networking events) * Minimum of three (3) years of construction ...

Allied Universal

Project Manager

Exeter, RI · On-site

$100K - $120K/yr

Develop contingency plans and proactively manage risks to ensure project success. * Maintain ... g., client visits, attending networking events) * Minimum of three (3) years of construction ...

ITG Communications

Sr. Project Manager

Smithfield, RI · On-site

... success at ITG Communications for this position : • Client-Focused Execution: Manages projects with professionalism, transparency, and client responsiveness • Project Control: Maintains tight ...

Shawmut

Project Manager

Providence, RI

$100K - $155K/yr

ResponsibilitiesWe are looking for team members who have a great attitude with a strong client ... Qualifications * 5-10 years of experience in construction project management with a commercial ...

Shawmut

Project Manager

Providence, RI · On-site

$100K - $155K/yr

Responsibilities We are looking for team members who have a great attitude with a strong client ... Qualifications * 5-10 years of experience in construction project management with a commercial ...

Shawmut

Project Manager

Providence, RI

$100K - $155K/yr

We are looking for team members who have a great attitude with a strong client focus, and the ... project management with a commercial general contractor. * Experience building projects ...

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Client Success Project Manager information

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What are popular job titles related to Client Success Project Manager jobs in Rhode Island? For Client Success Project Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Client Success Project Manager jobs in Rhode Island look for? The top searched job categories for Client Success Project Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for Client Success Project Manager jobs? Cities in Rhode Island with the most Client Success Project Manager job openings:
Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.
Client Success Executive

Client Success Executive

Harris

Carolina, RI • Remote

$70K - $80K/yr

Full-time

Re-posted 2 days ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

69th of 209 rated software companies

Job description

Overview

As a Client Success Executive (CSE), you will be a strategic partner and advocate for our clients. Your mission is to ensure their success, satisfaction, and long-term growth with Altera. In this role, you will manage client relationships, oversee daily operations, and provide strategic advice to help our clients succeed. You will work with teams across Altera to align our efforts with client goals, drive performance, and build lasting partnerships.

Key Responsibilities

  • Client Advocacy & Relationships: Serve as the main point of contact and internal advocate for your clients. Build strong, trusted relationships with key stakeholders to drive satisfaction and improve our Net Promoter Score (NPS).
  • Strategic Planning: Lead strategic reviews with clients to assess performance, align on goals, and find opportunities for growth. Develop and execute custom success plans for each client.
  • Performance Monitoring: Track key performance indicators (KPIs) to ensure client goals are being met. Analyze client data to identify trends, risks, and opportunities for improvement.
  • Operational Excellence: Oversee day-to-day client operations to ensure a smooth and positive experience. Partner with finance to manage account health and contracts.
  • Growth & Expansion: Identify opportunities for growth within your client accounts. Help cultivate client references and success stories.

Qualifications

Experience:

  • 2-4 years of experience in a client-facing role (such as account management, client success, or consulting).
  • Demonstrated success in growing client accounts and improving satisfaction metrics.
  • Experience with strategic planning, tracking KPIs, and working with cross-functional teams.
  • Excellent communication, analytical, and problem-solving skills.

Education:

  • Bachelor's degree (Preferred).

Working Arrangements

  • This is a remote position. Standard work week, but may require occasional after-hours support to meet client needs.

Travel

  • Up to 10% travel may be required for client meetings and strategic reviews.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range
$70,000 - $80,000 USD


Why Altera?
At Altera Digital Health, you will have the opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care. You will join a passionate and gifted team committed to innovation and excellence. We offer a competitive compensation and benefits package and the opportunity to work in a fast-paced and dynamic environment.

What Harris Computer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

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