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Client Success Project Manager Jobs in Rhode Island

CVS Health

Senior Manager, Client Success

Woonsocket, RI · On-site

$82K - $182K/yr

We are looking for a Senior Manager to join our Client Success team in an essential role as CVS ... If you are a motivated individual with a passion for driving cross-functional projects and ...

Harriscomputer

Client Success Executive

Carolina, RI · On-site

$76K - $104K/yr

The Client Success Executive (CSE) serves as the voice of the client to Altera and the voice of ... Facilitates Strategic Planning for complex current and future projects - aligning Altera solutions ...

Talent ACQ

RI · On-site

You'll be guiding PMs and APMs while carrying financial and client accountability across your ... Success * Projects completed on time and within budget * Project invoices approved and processed on ...

Integres, LLC

Project Manager

Providence, RI

As such, we take a servant-leadership approach as the long-term strategy for our success. We are ... Support client relationship management and executive communications. Qualifications Education

Integres, LLC

Project Manager

Providence, RI · On-site

As such, we take a servant-leadership approach as the long-term strategy for our success. We are ... Support client relationship management and executive communications. Qualifications Education

Integres, LLC

Project Manager

Providence, RI

As such, we take a servant-leadership approach as the long-term strategy for our success. We are ... Support client relationship management and executive communications. Qualifications Education

Peregrine Group

Project Manager

Rumford, RI · On-site

$85K - $110K/yr

Summary/Objective Experienced and organized Project Manager with a focus on client relationships. In addition to management of all aspects of the real estate development process and construction ...

Jobless

Senior Project Manager

Pawtucket, RI · On-site

$110 - $150/hr

Build and manage client relationships; align expectations with sponsors and stakeholders in ... Success Partner" (TSP). Our singular goal is to collaborate with our clients to help them become ...

New

Harris

Project Manager

Carolina, RI · Remote

$75/hr

Work with client project managers and other stakeholders to manage expectations and ensure successful completion of the project scope. * Prepare and manage project plans that encompass data ...

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Client Success Project Manager information

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What cities in Rhode Island are hiring for Client Success Project Manager jobs?

Cities in Rhode Island with the most Client Success Project Manager job openings:

Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.

Senior Manager, Client Success

CVS Health

Woonsocket, RI • On-site

$82K - $182K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,339 frontline employees who took The Breakroom Quiz

91st of 113 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Supplemental Benefits and Directed Spend team at CVS Health is one of the fastest growing business units in the enterprise, uniquely situated at the center of our retail and healthcare businesses including over-the-counter (OTC) Benefits, Rewards, Targeted Kits, HSA/FSA, and SNAP/EBT. We are looking for a Senior Manager to join our Client Success team in an essential role as CVS expands its offerings in the benefits space.

Client Success is dedicated to delivering exceptional service and value to our health plan partners within Supplemental Benefits and Directed Spend through strategic account management, plan and expense reporting, and championing in-store experience initiatives. The team leads the relationship with health plans to offer and manage supplemental benefits for members to spend on qualified purchases.

As a Senior Manager on the Client Success team, you will manage relationships with key clients, ensuring their business needs are met and programs run effectively. You will help shape strategic account opportunities and identify areas for growth. You will also lead our strategy and operations regarding our Business-to-Business (B2B), Value-Added Benefits (VAB), and Targeted Kits programs

The ideal candidate is adaptable and brings strong skills in project management, strategic analysis, client engagement, data analytics, and stakeholder management.

If you are a motivated individual with a passion for driving cross-functional projects and strategic analysis in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity at CVS Health!

What You Will Do

  • Meet with clients regularly to review business status, open issues, and opportunities, including monthly and quarterly business reviews.
  • Serve as the internal voice of the client to champion enhancements and program needs that improve the experience.
  • Work cross-functionally with Supply Chain, Inventory, Implementation, Finance, and Operations to support client and program needs.
  • Review and negotiate plan/program contracts for new and existing clients.
  • Set the strategic direction for Business-to-Business (B2B), Value-Added Benefits (VAB), and Targeted Kits programs, while identifying opportunities for growth and improvement.
  • Navigate a dynamic, entrepreneurial team in an evolving space while balancing communication, stakeholder management, and timelines.


Required Qualifications

  • 5-8 years' of experience working on cross-functional teams or in a client facing relationship centric role
  • Demonstrated ability to own initiatives end-to-end and drive measurable business outcomes
  • Proven ability to influence cross-functional teams without direct authority
  • Strong communication skills with ability to synthesize and present insights
  • Ability to travel on a limited basis (10-15%)


Preferred Qualifications

  • 5-8 years' experience consulting, project management, HealthTech, corporate healthcare, or provider/payor functions.
  • Advanced degree


Education

  • Bachelor's degree or equivalent experience

Pay Range

The typical pay range for this role is:

$82,940.00 - $182,549.00


This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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