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Client Success Project Manager Jobs in Rhode Island

Skanska USA

Senior Project Manager

West Greenwich, RI · On-site

... client satisfaction. * 6+ years track record of delivering on-time projects. * 6+ years of ... success by developing you in your role and supporting your career growth * Compensation and ...

Skanska USA

Senior Project Manager

West Greenwich, RI · On-site

... client satisfaction. * 6+ years track record of delivering on-time projects. * 6+ years of ... success by developing you in your role and supporting your career growth * Compensation and ...

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Client Success Project Manager information

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What are popular job titles related to Client Success Project Manager jobs in Rhode Island? For Client Success Project Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Client Success Project Manager jobs in Rhode Island look for? The top searched job categories for Client Success Project Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for Client Success Project Manager jobs? Cities in Rhode Island with the most Client Success Project Manager job openings:
Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.
Assistant Project Manager

Assistant Project Manager

CSL Consulting LLC

Providence, RI • On-site

Full-time

Medical, Retirement, PTO

Posted 9 days ago

Job description

CSL Consulting, LLC (CSL) is a premier Owner's Project Management and Mitigation firm delivering expert construction consulting services to a diverse portfolio of top-tier clients. Our work spans capital improvement and maintenance projects across higher education, private K-12, corporate, hospitality, healthcare, development, infrastructure, manufacturing, and life sciences sectors.
At CSL, we invest in hiring and developing the industry's most talented professionals, fostering a rewarding work environment that prioritizes quality of life. We champion personal growth, professional development, and team collaboration - empowering employees to take initiative, share ideas, and make a meaningful impact across the organization.
Overview:
The Associate Project Manager supports project execution across key phases- design, permitting, construction, occupancy, and closeout. This role assists in coordinating deliverables, managing documentation, tracking progress, and facilitating stakeholder communications. Working under the guidance of senior project leaders, the Associate Project Manager contributes to operational efficiency and the client experience while steadily developing technical and strategic skills. The position also includes supporting junior team members and learning to take ownership of discrete project components.
Responsibilities:
  • Project Coordination & Task Execution: Support daily activities across all project phases to ensure delivery aligns with plans, timelines, and standards. Assist in tracking milestones, schedules, and dependencies.
  • Client & Team Communication: Participate in internal and client-facing meetings, capturing notes and helping relay updates. Contribute to maintaining transparent, consistent communication across teams.
  • Documentation & Milestone Tracking: Prepare and maintain documentation such as schedules, status reports, and action trackers. Ensure deliverables are clearly assigned and expectations understood.
  • Progress Monitoring & Reporting: Collect and compile relevant data to support monthly progress reports for internal and client review. Work with project leads to identify potential delays or risks.
  • Contract & Compliance Support: Review basic contract terms to understand scope and constraints. Support alignment of project tasks with contractual obligations.
  • Financial Administrative Tasks: Assist with financial documentation including tracking invoices, compiling change orders, and updating budget logs.
  • Meeting Preparation & Follow-Up: Help schedule and organize meetings, draft agendas, and coordinate follow-ups to ensure action items are completed.
  • Stakeholder Engagement & Coordination: Shadow project leads in interacting with contractors, designers, and client contacts. Begin taking ownership of specific stakeholder communications under supervision.
  • Procurement & Logistics Support: Manage assigned tasks related to procurement and relocation coordination. Work directly with vendors to meet operational requirements.
  • Team Collaboration & Peer Support: Foster team collaboration through positive, dependable participation. Support peer learning and offer assistance to newer team members as appropriate.

Requirements:
Experience -
  • Typically 2+ years in construction project coordination, facilities, or related project work
  • Experience supporting multi-phase projects with documentation, reporting, and logistics
  • Familiarity with industry standards and project management tools

Skills -
  • Strong organizational and time management abilities
  • Clear written and verbal communication
  • Detail-oriented approach to scheduling and documentation
  • Proficient in Microsoft Office and basic project platforms
  • Willingness to take initiative and ask clarifying questions
  • Ability to learn technical skills and offer peer support

Personal Attributes -
  • Self-motivated and curious; eager to build professional capabilities
  • Adaptable and calm under pressure
  • Team-oriented with a focus on reliability and follow-through
  • Client-conscious with a desire to contribute to high-quality service
  • Enthusiastic about learning and collaborating across disciplines

A people-driven organization, CSL is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
Benefit Highlights:
We offer a comprehensive benefits package that supports your well-being and professional growth, including competitive health coverage, 401(k) with company match, generous paid time off, flexible work arrangements, and ongoing learning and development opportunities. Our culture emphasizes quality of life, collaboration, and career advancement.
Pay Philosophy:
CSL Consulting is a pay-for-performance organization, where individual contributions, impact, and results directly influence compensation, recognition, and growth opportunities. The salary range for this position is $59,500 - $95,000 annually, depending on experience, qualifications, and demonstrated impact. CSL Consulting is committed to pay equity and transparency in accordance with Massachusetts law. Compensation is determined within the posted range based on the scope of the role, the candidate's background, and the value they bring to the organization. We reserve the right to adjust our salary bands in response to evolving business needs, market conditions, and organizational priorities.
CSL is an Equal Opportunity Employer:
We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws.

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