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Client Success Project Manager Jobs in Rhode Island

Establish and maintain project goals and success criteria that meet both JLL and Client needs ... Manage bidding process, including vendor selection * Forecast spend monthly on all projects in ...

Waste Water Project Manager

Lincoln, RI · Hybrid

$106K - $160K/yr

Build and maintain strong client relationships, serving as a trusted advisor throughout project ... success Preferred location is BETA's Lincoln, RI office. Candidates should have flexibility to work ...

Waste Water Project Manager

Lincoln, RI · On-site

$106K - $160K/yr

Build and maintain strong client relationships, serving as a trusted advisor throughout project ... success Preferred location is BETA's Lincoln, RI office. Candidates should have flexibility to work ...

Client & Team Communication: Participate in internal and client-facing meetings, capturing notes ... Familiarity with industry standards and project management tools Skills - * Strong organizational ...

Waste Water Project Manager

Lincoln, RI · On-site

$106K - $160K/yr

Build and maintain strong client relationships, serving as a trusted advisor throughout project ... success Preferred location is BETA's Lincoln, RI office. Candidates should have flexibility to work ...

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Client Success Project Manager information

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What are popular job titles related to Client Success Project Manager jobs in Rhode Island? For Client Success Project Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Client Success Project Manager jobs in Rhode Island look for? The top searched job categories for Client Success Project Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for Client Success Project Manager jobs? Cities in Rhode Island with the most Client Success Project Manager job openings:
Infographic showing various Client Success Project Manager job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.
Facilities Project Manager

$78K - $129K/yr

Full-time

Re-posted yesterday


Brown University Health rating

6.8

Company rating: 6.8 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

491st of 882 rated healthcare providers


Job description

SUMMARY: Under the general direction of the Director, Capital Project and in collaboration with the departments Administrative Director, controls how projects are implemented to satisfy the client 's programmatic needs and t meet schedule and fiscal needs. Is responsible for construction methodology, contract management and day to day management of projects. Ensures that all projects whether the design is in house or by outside consulting firms are in compliance with applicable building codes and regulations. Generally acts as the leading individual contributor and coordinator of construction field activities. As such, coordinates construction documents, specific actions, and contracts for routine and complex construction projects. Focus on space planning oversight and department move management for the Brown University Health System Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Responsibilities include development of the budget and schedule for the project, including the coordination of consultants and contracts. Works with architects and engineers in the development of construction documents. Responsible for the technical quality of the construction and client satisfaction. Monitors budget and staff time, job costs and accounting; reviews invoices/billing; develops and maintains contracts. Develops value engineering analysis for review of senior management. Prepares funding authorization, process invoices and control project finances. Monitors the development of the project, assuring that the target dates are met and expenditures are within budget. Monitors the development of the projects, assuring that the target dates are met and expenditures are within the budget. Recommends improvements or alternatives to maximize the budget. Develops and implements quantitative and qualitative standards for the project team. Coordinates activities of hospital trades and construction crew personnel, and outside contractors assigned to projects to ensure compliance to specifications and project 's completion timetables. Ensures that appropriate testing is completed and subsequent information is reported. Reviews bid proposals submitted and makes recommendations to the Director, Capital Projects, based upon analysis of bid amount and/or qualifications of bidder. Prepares funding authorization, process invoices and control project finances. Assist departmental trade supervisors and department heads in the planning and use of hospital facilities, utilities, and equipment and support services. Recommends improvements to the same. Collaborates with outside planning resources engaged to assist in the process including architectural, engineering, planning and other consultant resources as required. Manages/coordinates with site operation user groups; organizes meetings, prepares materials/presentations to facilitate interaction. Follows-up with information, data reports, and research as required. Obtains approval from local, sate and federal agencies. Participates in the commissioning of projects. Inspects projects and participates in acceptance testing, review test reports before final payment for services are made. Review specifications of proposed major equipment purchases to determine compliance with the institutions ' standards as well as compatibility with current facilities. Participates with Development and Communication staff in preparing graphic/presentation material for donors, grant submission, fund raising and public relations. Participates in activities with gaining funding and approval of project by business partner management and their governing bodies, and regulatory agencies. Maintains technical skills and up to date on planning and health care industry trends, changes, legislation and regulation, through attendance at training courses, seminars, etc. Performs other duties as required, including but not limited to participation in councils, quality improvement teams and other such committees. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: The level of knowledge of construction, construction design and architectural design normally acquired in a four-year bachelor 's degree program in architectural, electrical or mechanical engineering. An understanding of the analysis required managing physical facilities projects from conceptualization through implementation consistent with defined objectives and approved budgets, but where discretion is provided determining methods to be used. A broad based professional level of knowledge in order to prepare specifications, to evaluate and approve specifications prepared by others and to provide professional guidance and direction to same. Working knowledge of computers, CADD systems and engineering management software used to effectively produce construction documents, specifications and schedules. Knowledge of federal, state and local building and construction codes. EXPERIENCE: Minimum of five years previous related experience in architectural/construction engineering design, cost estimating, project coordination and specification writing and a minimum of one year practical CADD experience. Preferably in a health care environment. Interpersonal experience effectively communicating the impact of design alternatives, negotiating agreements between members of the project team, and effectively interacting with all levels of hospital personnel and outside contractors and consultants. SUPERVISORY RESPONSIBILITY: None .

Pay Range:

$78,416.00-$129,355.20

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.


Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

M-F 7:30am-4:00pm

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

Yes

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