Client success manager
Atlanta, GA · On-site
We are dedicated to driving measurable results through strategic project management and advanced analytics. The Role: We are seeking a Client Success Manager who can manage Sciera's contractual ...
Atlanta, GA · On-site
We are dedicated to driving measurable results through strategic project management and advanced analytics. The Role: We are seeking a Client Success Manager who can manage Sciera's contractual ...
Atlanta, GA · On-site
We are dedicated to driving measurable results through strategic project management and advanced analytics. The Role: We are seeking a Client Success Manager who can manage Sciera's contractual ...
Atlanta, GA · On-site
We are dedicated to driving measurable results through strategic project management and advanced analytics. The Role: We are seeking a Client Success Manager who can manage Sciera's contractual ...
Atlanta, GA · On-site
We are dedicated to driving measurable results through strategic project management and advanced analytics. The Role: We are seeking a Client Success Manager who can manage Sciera's contractual ...
Atlanta, GA · On-site
$75K - $85K/yr
Required: * 3-5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment. * Demonstrated ...
Atlanta, GA · On-site
$75K - $85K/yr
Required: * 3-5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment. * Demonstrated ...
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Alpharetta, GA · On-site
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Alpharetta, GA · On-site
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Atlanta, GA · On-site
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor's degree * 3+ years of analyst/project management/account management experience in health ...
Atlanta, GA · On-site
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor's degree * 3+ years of analyst/project management/account management experience in health ...
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor'sdegree * 3+yearsofanalyst/project management/account management experiencein healthcare ...
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor'sdegree * 3+yearsofanalyst/project management/account management experiencein healthcare ...
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor'sdegree * 3+yearsofanalyst/project management/account management experiencein healthcare ...
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor'sdegree * 3+yearsofanalyst/project management/account management experiencein healthcare ...
Atlanta, GA · On-site
This role sits at the intersection of relationship management, project execution, and member ... experience in Client Success, Account Management, Program Management, Community Engagement ...
Atlanta, GA · On-site
This role sits at the intersection of relationship management, project execution, and member ... experience in Client Success, Account Management, Program Management, Community Engagement ...
Atlanta, GA · On-site
This role sits at the intersection of relationship management, project execution, and member ... experience in Client Success, Account Management, Program Management, Community Engagement ...
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Apply Early
Atlanta, GA · On-site
This role sits at the intersection of relationship management, project execution, and member ... experience in Client Success, Account Management, Program Management, Community Engagement ...
Apply Early
Highly organized, detail-oriented, with demonstrated project management experience. * Comfortable working in a SaaS or professional services environment. Success Profile * Client-Centric Mindset:
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Highly organized, detail-oriented, with demonstrated project management experience. * Comfortable working in a SaaS or professional services environment. Success Profile * Client-Centric Mindset:
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Atlanta, GA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Atlanta, GA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Decatur, GA · On-site +1
$100K - $120K/yr
Join Our Team as a Manager, Client Success Company: Coreforce Location: In office or Remote Job Type: Full-time Salary : Based on Experience Company Overview: Coreforce is an innovative SaaS company ...
Decatur, GA · On-site +1
$100K - $120K/yr
Join Our Team as a Manager, Client Success Company: Coreforce Location: In office or Remote Job Type: Full-time Salary : Based on Experience Company Overview: Coreforce is an innovative SaaS company ...
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with ... Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate ...
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Apply Early
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with ... Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate ...
Apply Early
Atlanta, GA · On-site
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Atlanta, GA · On-site
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Atlanta, GA · On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...
Atlanta, GA · On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with ... Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate ...
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with ... Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate ...
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with ... Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate ...
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with ... Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate ...
| Aspect | Client Success Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing client projects, ensuring delivery and implementation | Building ongoing relationships, ensuring customer satisfaction |
| Certifications | Project management certifications (PMP, CAPM) | Customer success or account management certifications |
| Work Environment | Collaborates with project teams, handles timelines | Engages directly with clients, focuses on retention |
| Industry Usage | Common in SaaS, IT, consulting | Common in SaaS, tech, service industries |
While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

Full-time
Posted 18 days ago
Job Title: Client Success Manager
Location: Atlanta, GA
About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational excellence to our clients. Our products and solutions help Fortune 500 clients transform big data into actionable insights - and insights into business successes. We are dedicated to driving measurable results through strategic project management and advanced analytics.
The Role:
We are seeking a Client Success Manager who can manage Sciera's contractual obligations to our clients, as well as turn ad-hoc client requests or needs into data-driven solutions. This person is comfortable gathering and interpreting large datasets, then making prompt decisions based on their findings. They are also comfortable presenting to, and communicating with top-level executives. The ideal candidate will be extremely detail oriented, organized, and curious.
What You'll be Doing:
50% - Analyst:
Interpret and convey operationally-driven insights derived from standard reports.
Utilize knowledge of internal databases and SQL to query and analyze data when ad hoc analysis is required.
Develop and implement internal reporting and dashboards to enhance operational visibility and efficiency.
Ensure all reports and ad-hoc analyses are accurate and error-free.
30% - Project Manager:
Manage the execution of Sciera's annual and monthly contractual obligations to clients.
Define project timelines, allocate resources, and establish Key Performance Indicators (KPIs) to ensure successful achievement of client objectives.
Coordinate and communicate effectively with multiple clients, providing timely updates on various projects concurrently.
Collaborate closely with a team of data engineers and analysts involved in project execution.
20% - Client Strategist:
Engage with clients to understand their requirements and articulate problem statements.
Lead end-to-end solution implementation encompassing data collection, delivery, and reporting.
Qualifications:
Strong independent problem-solving skills with meticulous attention to detail.
3-5 years of experience in technical project management, demonstrating a track record of successful project delivery.
Proficiency (1-2 years) in SQL for database querying and analysis.
Comfortable interpreting and analyzing spreadsheets, charts, dashboards, or other data formats.
Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly.
Capable of making informed decisions in ambiguous or dynamic situations.
Preferred background in the Telecom industry (Comcast,Charter, Cox), though not required.
Benefits:
Competitive salary and benefits package.
Opportunity for professional growth and development within a dynamic team environment.
Chance to work with industry leaders and cutting-edge technologies.