Client success manager
Atlanta, GA · On-site
We are dedicated to driving measurable results through strategic project management and advanced analytics. The Role: We are seeking a Client Success Manager who can manage Sciera's contractual ...
Client success manager
Atlanta, GA · On-site
We are dedicated to driving measurable results through strategic project management and advanced analytics. The Role: We are seeking a Client Success Manager who can manage Sciera's contractual ...
Client Success Manager
Alpharetta, GA · On-site
Client Success Manager Founded in 2001, Sevaa Group is a leading provider of managed hosting as ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Client Success Manager
Alpharetta, GA · On-site
Client Success Manager Founded in 2001, Sevaa Group is a leading provider of managed hosting as ... Project Management * Ensure the project management system is up-to-date with the current status of ...
We are dedicated to driving measurable results through strategic project management and advanced analytics. The Role: We are seeking a Client Success Manager who can manage Sciera's contractual ...
We are dedicated to driving measurable results through strategic project management and advanced analytics. The Role: We are seeking a Client Success Manager who can manage Sciera's contractual ...
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Client Success Manager
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Client Success Manager
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Client Success Manager
Atlanta, GA · On-site
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor's degree * 3+ years of analyst/project management/account management experience in health ...
Client Success Manager
Atlanta, GA · On-site
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor's degree * 3+ years of analyst/project management/account management experience in health ...
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor'sdegree * 3+yearsofanalyst/project management/account management experiencein healthcare ...
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor'sdegree * 3+yearsofanalyst/project management/account management experiencein healthcare ...
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor'sdegree * 3+yearsofanalyst/project management/account management experiencein healthcare ...
Perform other duties and projects as assigned by Client Success leadership WHAT YOU'LL NEED * 4-year bachelor'sdegree * 3+yearsofanalyst/project management/account management experiencein healthcare ...
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Client Success Manager
Atlanta, GA · On-site +1
We are seeking a dynamic, relationship-driven Client Success Manager to serve as a strategic ... Project & Migration Management * Lead the Meridian Pre-Migration Process for clients transitioning ...
Client Success Manager
Atlanta, GA · On-site +1
We are seeking a dynamic, relationship-driven Client Success Manager to serve as a strategic ... Project & Migration Management * Lead the Meridian Pre-Migration Process for clients transitioning ...
Client Success Manager
Atlanta, GA · On-site
We are seeking a dynamic, relationship-driven Client Success Manager to serve as a strategic ... Project & Migration Management * Lead the Meridian Pre-Migration Process for clients transitioning ...
Client Success Manager
Atlanta, GA · On-site
We are seeking a dynamic, relationship-driven Client Success Manager to serve as a strategic ... Project & Migration Management * Lead the Meridian Pre-Migration Process for clients transitioning ...
Highly organized, detail-oriented, with demonstrated project management experience. * Comfortable working in a SaaS or professional services environment. Success Profile * Client-Centric Mindset:
Quick apply
Highly organized, detail-oriented, with demonstrated project management experience. * Comfortable working in a SaaS or professional services environment. Success Profile * Client-Centric Mindset:
Client Success Manager (MedInsight)
Atlanta, GA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Client Success Manager (MedInsight)
Atlanta, GA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Familiarity with project management software ex. Azure DevOps, Jira * Exposure to Python, R, SQL ...
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Client Success Manager
Tybee Island, GA · On-site
$48K/yr
... as a Client Success Manager. In this role, you will be the key point of contact for owners ... Reach out to HOAs for updates on buildings, amenities, and projects. * Meet with visiting owners in ...
Client Success Manager
Tybee Island, GA · On-site
$48K/yr
... as a Client Success Manager. In this role, you will be the key point of contact for owners ... Reach out to HOAs for updates on buildings, amenities, and projects. * Meet with visiting owners in ...
... as a Client Success Manager. In this role, you will be the key point of contact for owners ... Reach out to HOAs for updates on buildings, amenities, and projects. * Meet with visiting owners in ...
Quick apply
... as a Client Success Manager. In this role, you will be the key point of contact for owners ... Reach out to HOAs for updates on buildings, amenities, and projects. * Meet with visiting owners in ...
Client Success Manager
Atlanta, GA · On-site
About the Role We're looking for a proactive, strategic Client Success Manager to support clients using ITA Group's employee experience, recognition and engagement technology platform. In this role ...
Quick apply
Client Success Manager
Atlanta, GA · On-site
About the Role We're looking for a proactive, strategic Client Success Manager to support clients using ITA Group's employee experience, recognition and engagement technology platform. In this role ...
Manager Client Success
Kennesaw, GA · On-site +1
The Client Success Manager develops, interprets and implements complex financial and/or accounting ... Mentor other staff as applicable. * Assist with various projects as assigned by a direct supervisor.
Manager Client Success
Kennesaw, GA · On-site +1
The Client Success Manager develops, interprets and implements complex financial and/or accounting ... Mentor other staff as applicable. * Assist with various projects as assigned by a direct supervisor.
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Client Success Manager
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Client Success Manager
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Client Success Project Manager information
What does a Client Success Project Manager do?
A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.
What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?
To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.
How does a Client Success Project Manager typically balance client expectations with project deliverables?
Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.
What is the difference between Client Success Project Manager vs Customer Success Manager?
| Aspect | Client Success Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing client projects, ensuring delivery and implementation | Building ongoing relationships, ensuring customer satisfaction |
| Certifications | Project management certifications (PMP, CAPM) | Customer success or account management certifications |
| Work Environment | Collaborates with project teams, handles timelines | Engages directly with clients, focuses on retention |
| Industry Usage | Common in SaaS, IT, consulting | Common in SaaS, tech, service industries |
While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.
What cities in Georgia are hiring for Client Success Project Manager jobs? Cities in Georgia with the most Client Success Project Manager job openings:
Full-time
Re-posted 7 days ago
Job description
Job Title: Client Success Manager
Location: Atlanta, GA
About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational excellence to our clients. Our products and solutions help Fortune 500 clients transform big data into actionable insights - and insights into business successes. We are dedicated to driving measurable results through strategic project management and advanced analytics.
The Role:
We are seeking a Client Success Manager who can manage Sciera's contractual obligations to our clients, as well as turn ad-hoc client requests or needs into data-driven solutions. This person is comfortable gathering and interpreting large datasets, then making prompt decisions based on their findings. They are also comfortable presenting to, and communicating with top-level executives. The ideal candidate will be extremely detail oriented, organized, and curious.
What You'll be Doing:
50% - Analyst:
30% - Project Manager:
20% - Client Strategist:
Qualifications:
Benefits:
Location: Atlanta, GA
About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational excellence to our clients. Our products and solutions help Fortune 500 clients transform big data into actionable insights - and insights into business successes. We are dedicated to driving measurable results through strategic project management and advanced analytics.
The Role:
We are seeking a Client Success Manager who can manage Sciera's contractual obligations to our clients, as well as turn ad-hoc client requests or needs into data-driven solutions. This person is comfortable gathering and interpreting large datasets, then making prompt decisions based on their findings. They are also comfortable presenting to, and communicating with top-level executives. The ideal candidate will be extremely detail oriented, organized, and curious.
What You'll be Doing:
50% - Analyst:
- Interpret and convey operationally-driven insights derived from standard reports.
- Utilize knowledge of internal databases and SQL to query and analyze data when ad hoc analysis is required.
- Develop and implement internal reporting and dashboards to enhance operational visibility and efficiency.
- Ensure all reports and ad-hoc analyses are accurate and error-free.
30% - Project Manager:
- Manage the execution of Sciera's annual and monthly contractual obligations to clients.
- Define project timelines, allocate resources, and establish Key Performance Indicators (KPIs) to ensure successful achievement of client objectives.
- Coordinate and communicate effectively with multiple clients, providing timely updates on various projects concurrently.
- Collaborate closely with a team of data engineers and analysts involved in project execution.
20% - Client Strategist:
- Engage with clients to understand their requirements and articulate problem statements.
- Lead end-to-end solution implementation encompassing data collection, delivery, and reporting.
Qualifications:
- Strong independent problem-solving skills with meticulous attention to detail.
- 3-5 years of experience in technical project management, demonstrating a track record of successful project delivery.
- Proficiency (1-2 years) in SQL for database querying and analysis.
- Comfortable interpreting and analyzing spreadsheets, charts, dashboards, or other data formats.
- Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly.
- Capable of making informed decisions in ambiguous or dynamic situations.
- Preferred background in the Telecom industry (Comcast,Charter, Cox), though not required.
Benefits:
- Competitive salary and benefits package.
- Opportunity for professional growth and development within a dynamic team environment.
- Chance to work with industry leaders and cutting-edge technologies.