This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...
This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...
This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...
This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...
This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...
This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...
This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...
This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...
This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...
This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...
Lead Customer Success Project Manager, Data Center Services The Lead Customer Success Project Manager is responsible for delivering complex customer deployments across Switch data center campuses ...
Lead Customer Success Project Manager, Data Center Services The Lead Customer Success Project Manager is responsible for delivering complex customer deployments across Switch data center campuses ...
Client Success Manager
Alpharetta, GA · On-site
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Client Success Manager
Alpharetta, GA · On-site
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Client Success Manager
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Client Success Manager
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Highly organized and detail-oriented, with strong administrative and project management skills ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Highly organized and detail-oriented, with strong administrative and project management skills ...
Highly organized, detail-oriented, with demonstrated project management experience. * Comfortable working in a SaaS or professional services environment. Success Profile * Client-Centric Mindset:
Quick apply
Highly organized, detail-oriented, with demonstrated project management experience. * Comfortable working in a SaaS or professional services environment. Success Profile * Client-Centric Mindset:
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...
Client Success Manager
Atlanta, GA · On-site
Client Success Manager-Work Location: Hybrid remote in Atlanta, GA 30345 ABOUT THE ROLE Versatex a division of d.e. Foxx & Associates manages procurement on behalf of clients across all spend tiers.
Client Success Manager
Atlanta, GA · On-site
Client Success Manager-Work Location: Hybrid remote in Atlanta, GA 30345 ABOUT THE ROLE Versatex a division of d.e. Foxx & Associates manages procurement on behalf of clients across all spend tiers.
Client Success Manager
Duluth, GA · On-site
Manager of Client Success Role Overview Our Client Success Managers serve as the primary point of contact for clients post‑onboarding, owning the client relationship throughout the entire lifecycle.
Client Success Manager
Duluth, GA · On-site
Manager of Client Success Role Overview Our Client Success Managers serve as the primary point of contact for clients post‑onboarding, owning the client relationship throughout the entire lifecycle.
Client Success Manager - HubSpot Consulting
Atlanta, GA · On-site +1
$80K - $95K/yr
You will manage project plans, align cross-functional delivery teams, and ensure successful ... client success in a B2B services or agency environment * Experience running software ...
Client Success Manager - HubSpot Consulting
Atlanta, GA · On-site +1
$80K - $95K/yr
You will manage project plans, align cross-functional delivery teams, and ensure successful ... client success in a B2B services or agency environment * Experience running software ...
Client Success Manager
Atlanta, GA · On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...
Client Success Manager
Atlanta, GA · On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...
Client Success Manager
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with ... Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate ...
Client Success Manager
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with ... Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate ...
Client Success Manager
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Client Success Manager
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Client Success Manager
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Client Success Manager
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Client Success Manager
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with ... projects and initiatives simultaneously and effectively collaborate across internal teams while ...
Quick apply
Client Success Manager
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with ... projects and initiatives simultaneously and effectively collaborate across internal teams while ...
Client Success Project Manager information
What does a client success project manager do?
A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.
How does a client success project manager typically balance client expectations with project deliverables?
Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.
What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?
To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.
What is the difference between Client Success Project Manager vs Customer Success Manager?
| Aspect | Client Success Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing client projects, ensuring delivery and implementation | Building ongoing relationships, ensuring customer satisfaction |
| Certifications | Project management certifications (PMP, CAPM) | Customer success or account management certifications |
| Work Environment | Collaborates with project teams, handles timelines | Engages directly with clients, focuses on retention |
| Industry Usage | Common in SaaS, IT, consulting | Common in SaaS, tech, service industries |
While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.
What cities in Georgia are hiring for Client Success Project Manager jobs?
Cities in Georgia with the most Client Success Project Manager job openings:
Customer Success Project Manager
North Metro, GA • On-site
Barco
• Wholesale • 1 - 10 employees1 - 10 employees
Full-time
Re-posted 10 days ago
Job description
Barco is looking for a highly motivated and customer-focused professional to join our Control Rooms organization in the United States. This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position.
In the initial phase, you will lead the successful delivery of customer projects. As you gain experience with our customers, solutions, and business environment, your focus will gradually shift toward customer adoption, value realization, relationship management, retention, and business growth.
Key Responsibilities
Your Profile
What we offer
We are committed to conducting our business activities with the highest standards of integrity, responsibility and compliance across all aspects of our operations. This includes adherence to applicable laws, regulations and internal policies related to ethical conduct, quality standards, cyber security, sustainability, data protection & confidentiality and safety.
D&I Statement
At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values-they're core capabilities that propel us toward our shared goals and mission.
Read here how we do this
About Barco
Think of images, and you think of Barco. We're a global tech company creating AV solutions that help professionals succeed when it matters most. Our mission? To visualize and connect the world - from better patient outcomes in healthcare to smarter decision-making and collaboration in enterprise and unforgettable experiences in entertainment.
At Barco, your ideas matter. You'll learn, grow, and make an impact in a workplace that values your perspective and supports a healthy work-life balance.
And the best part? You'll team up with 3,500+ visioneers who thrive on curiosity, fuel creativity, and push boundaries together.
Innovation starts with you! Ready to make it happen?
In the initial phase, you will lead the successful delivery of customer projects. As you gain experience with our customers, solutions, and business environment, your focus will gradually shift toward customer adoption, value realization, relationship management, retention, and business growth.
Key Responsibilities
- Lead the end-to-end execution of customer projects within the Control Rooms business.
- Act as the primary point of contact for customers throughout project implementation.
- Develop and manage project plans, schedules, budgets, risk registers, and communication plans.
- Coordinate activities between customers, sales teams, service teams, engineering, product management, and external partners.
- Monitor project progress and proactively manage risks, issues, and dependencies.
- Ensure customer acceptance, project closure, and a successful handover to the service organization.
- Contribute to the continuous improvement of project management processes and best practices.
- Build trusted advisor relationships with strategic customers.
- Support customer onboarding, adoption, and long-term utilization of Barco solutions.
- Develop customer success plans aligned with customer business objectives.
- Monitor customer health and identify opportunities to maximize customer value realization.
- Lead periodic business reviews with key customer stakeholders.
- Collaborate with Sales and Account Management teams to identify expansion, upgrade, and renewal opportunities.
- Act as the voice of the customer internally and provide feedback to product and service teams.
- Drive customer satisfaction, loyalty, and retention.
Your Profile
- Minimum 5 years of experience in project management and/or customer success management.
- Strong technical affinity, preferably within software, audiovisual (AV), visualization, networking, or related technology environments.
- Demonstrated experience managing complex customer projects and stakeholder landscapes.
- Strong customer focus with a passion for delivering an excellent customer experience.
- Excellent stakeholder management, communication, and relationship-building skills.
- Strong problem-solving, planning, organizational, and administrative skills.
- Ability to manage multiple priorities while maintaining attention to detail.
- Experience with CRM and project management tools such as Salesforce, Microsoft Project, Jira, or similar platforms is considered a plus.
What we offer
- Competitive pay and benefits
- Meaningful work with ownership, autonomy, and impact
- The opportunity to work in a global tech environment with diverse teams
- Continuous learning and growth through training, mentoring programs, and on-the-job development
- An inspiring workplace designed for collaboration .
We are committed to conducting our business activities with the highest standards of integrity, responsibility and compliance across all aspects of our operations. This includes adherence to applicable laws, regulations and internal policies related to ethical conduct, quality standards, cyber security, sustainability, data protection & confidentiality and safety.
D&I Statement
At Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values-they're core capabilities that propel us toward our shared goals and mission.
Read here how we do this
About Barco
Think of images, and you think of Barco. We're a global tech company creating AV solutions that help professionals succeed when it matters most. Our mission? To visualize and connect the world - from better patient outcomes in healthcare to smarter decision-making and collaboration in enterprise and unforgettable experiences in entertainment.
At Barco, your ideas matter. You'll learn, grow, and make an impact in a workplace that values your perspective and supports a healthy work-life balance.
And the best part? You'll team up with 3,500+ visioneers who thrive on curiosity, fuel creativity, and push boundaries together.
Innovation starts with you! Ready to make it happen?
About BARCO
Sourced by ZipRecruiter
Industry
Wholesale
Company size
1 - 10 Employees
Headquarters location
Tallapoosa, GA, US
Year founded
2015