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Client Success Project Manager Jobs in Atlanta, GA

Barco

Customer Success Project Manager

North Metro, GA · On-site

This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...

Barco

Customer Success Project Manager

Duluth, GA · On-site

This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...

Barco

Customer Success Project Manager

North Metro, GA · On-site

This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...

Utility Associates, Inc.

Be Seen First

Manager, Client Success

Atlanta, GA · Remote

$100K - $120K/yr

... Project Managers personnel who are dedicated to driving client satisfaction in the day-to-day performance of their positions. Ensure that client success milestones/goals are met, and quotas and ...

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site +1

As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site

As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Project Management * Ensure the project management system is up-to-date with the current status of ...

VOICENATION LLC

Client Success Manager

Duluth, GA · On-site

Our Client Success Managers serve as the primary point of contact for clients post-onboarding ... project based engagements, executive reviews, and strategic initiatives such as case studies and ...

ITA Group Inc

Client Success Manager

Atlanta, GA · On-site

About the Role We're looking for a proactive, strategic Client Success Manager to support clients using ITA Group's employee experience, recognition and engagement technology platform. In this role ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...

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All JobsClient Success Project JobsClient Success Project Manager JobsClient Success Project Manager Jobs in Atlanta, GA

Client Success Project Manager information

See Atlanta, GA salary details

$37K

$98.7K

$155.8K

How much do client success project manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client success project manager in Atlanta, GA is $98,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $118,300.00 per year, depending on experience, location, and employer.

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Atlanta, GA as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $98,745 per year, or $47.5 per hour.

Client Success Project Manager

Stratix Corporation

Alpharetta, GA • On-site

Other

Posted 9 days ago

Job description

Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments. Our passion is partnering with businesses to operationalize their mobile investments with high-value services that drive competitive differentiation.


Position Summary

The Client Success Project Manager (CSPM) is responsible for overseeing the end-to-end delivery of managed mobility services, ensuring high-quality performance, client satisfaction, and operational efficiency. This role serves as the primary point of contact for clients, aligning service delivery with contractual obligations and business objectives while continuously driving service improvement.

Key Responsibilities

  • Customer Relationships – build relationships with internal and external customers through planned and unplanned meetings/touchpoints.
  • Oversee mobile device management and carrier relationships.
  • Deliver regular reporting on deployment status, and quarterly QBRs (if required).
  • Order Management – work with internal teams to ensure orders get booked and go out on time.
  • Inventory Management – manage the customer’s inventory/inventory thresholds, including internal transfers, replenishments and ordering of new equipment. This includes customer owned inventory as well as spare pool inventory.
  • Lifecycle Management – work with the internal partners to ensure spare pool is at contractual levels, replacements go out per the contractual agreement with the customer etc.
  • Problem solving – evaluate and prioritize customer issues to drive timely resolution, including ensuring they fully understand the issue, resolution, and prevention strategies. Act as the escalation point for customer related issues.
  • Conduct root cause analysis and implement preventative measures.

Job Requirements

  • Bachelor’s Degree (BA/BS) required.
  • 2+ years of experience in data analysis or a customer facing role.
  • Proficiency in Microsoft Office, with advanced Excel skills (e.g., XLOOKUP, Pivot Tables, charts/graphs).
  • Excellent written and verbal communication skills, with an aptitude for data driven persuasion.
  • High energy, proactive individual with a “hands-on” approach to problem solving.
  • Exceptional time management, multitasking, and prioritization abilities.
  • Adaptability to a fast-paced, dynamic work environment with a commitment to quality and a positive “can do” attitude.
  • Continuous improvement mindset with a focus on customer satisfaction.
  • Ability to work both independently and collaboratively, taking ownership and accountability for outcomes.
  • Experience with an ERP system and ServiceNow (preferred).


Work Environment:

This position is based in Alpharetta, GA, and requires candidates to work onsite 5 days per week. Candidates should be local to the area as this is not a remote position.

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