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Client Success Project Manager Jobs in Georgia (NOW HIRING)

Illumia, LLC

Client Success Manager

Atlanta, GA

As a Client Success Manager (CSM), you'll be a trusted partner to our clients, helping them adopt Illumia solutions, stay up to date, and plan ahead so they get the most value from our products.

Coreforce

Client Success Manager II

Atlanta, GA · Hybrid

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

Coreforce

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

Coreforce

Client Success Manager II

Atlanta, GA · Hybrid

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

Coreforce

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

Coreforce

Client Success Manager II

Atlanta, GA · On-site

Join Our Team as a Client Success Manager II (CSM II)Company: CoreforceLocation: AtlantaJob Type: Full-timeCompensation: Compensation will be competitive and aligned with experience.Company Overview:

Coreforcetech

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Up to 25% Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience.

iVision Scale LLC

Client Success Executive

Atlanta, GA · On-site

Client Success Executive Full Time Cust Success Man Atlanta, GA, US 2 days ago Requisition ID: 1103 ... our Project Management, IT Management, and Program Management practice. ivision is the next ...

Ivision, Inc

Client Success Executive

Atlanta, GA · On-site

Client Success Executive Full Time Cust Success Man Atlanta, GA, US 9 days ago Requisition ID: 1103 ... our Project Management, IT Management, and Program Management practice. ivision is the next ...

American Software

Client Success Leader

Atlanta, GA · On-site

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

Logility

Client Success Leader

Atlanta, GA · On-site

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

iVision Scale LLC

Client Success Executive

Atlanta, GA · On-site

$72K - $98K/yr

Client Success Executive Your Opportunity The Client Success Executive is responsible for working ... our Project Management, IT Management, and Program Management practice. ivision is the next ...

Logility, Inc

Client Success Leader

Atlanta, GA · On-site

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... Responsibilities Our next Client Success Leader will need to have a passion to help clients while ...

Logility

Client Success Leader

Atlanta, GA · On-site

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · On-site

Partner closely with Sales Managers & internal operation teams to monitor media implementation ... Proven ability to lead projects and work efficiently with internal resources * Enjoy and thrive in ...

American Software

Client Success Leader

Atlanta, GA · On-site

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · Hybrid

Partner closely with Sales Managers & internal operation teams to monitor media implementation ... Proven ability to lead projects and work efficiently with internal resources * Enjoy and thrive in ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · On-site

Partner closely with Sales Management on internal operations to gain approvals and develop ... Proven ability to lead projects and work efficiently with internal resources. * Enjoy and thrive in ...

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All JobsClient Success Project JobsClient Success Project Manager JobsClient Success Project Manager Jobs in Georgia

Client Success Project Manager information

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What cities in Georgia are hiring for Client Success Project Manager jobs?

Cities in Georgia with the most Client Success Project Manager job openings:

Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, 1% Temporary, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.

Client Success Manager

Atlanta, GA • On-site

Azalea Health Innovations Inc
IT Services • 51 - 200 employees
Learn more about Azalea Health Innovations Incexternal

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 24 days ago

Job description

IN SUMMARY...
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client satisfaction, reduce churn, and strengthen brand loyalty. The successful candidate will meet or exceed retention targets and be responsible for developing and executing strategies that leverage client relationships for referral opportunities through outreach and advocacy.
If you want the challenge of contributing to a critical function that fuels the success of Azalea Health, then this may be the role for you.
WHAT YOU WILL DO...
  • Develop a deep understanding of each client's business objectives, challenges, and goals, and work closely with clients to identify areas where Azalea Health can add value, improve client satisfaction, and increase referenceability
  • Build strong relationships with clients by serving as a trusted advisor, providing guidance and support to ensure clients achieve their desired outcomes
  • Develop and execute client engagement plans, including regular check-ins, business reviews, and ongoing communication to ensure clients are achieving their desired outcomes
  • Develop and manage client centric programs focused on improving the client journey
  • Successfully manage your book of business by ensuring each client achieves its business outcomes while maximizing client health
  • Proactively identify potential risks to client satisfaction and develop strategies to mitigate these risks
  • Collaborate with other departments, such as Sales, Product, and Technology to ensure client needs are met and feedback is incorporated into future product and service offerings
  • Advocate for clients internally and work to resolve any issues or concerns they may have
  • Analyze and report on client satisfaction and other key metrics, and using this information to drive continuous improvement
  • Maintain updated knowledge of Azalea Health's software products and services - with the ability to perform demonstrations of all Azalea products and services to clients as needed
  • Perform other duties as assigned

BACKGROUND AND SKILLS YOU WILL BRING...
  • Bachelor's degree in Business Administration, Business Management or related field or relevant equivalent experience required
  • 3-5 years of experience in SaaS Customer Success; 2+ years of experience in Healthcare IT, Customer Support required
  • Prior demonstrated experience with clinical and quality measure workflows
  • Prior Revenue Cycle Management experience preferred
  • Demonstrated results in driving customer adoption and advocacy
  • Ability to influence through persuasion, negotiation, and consensus building
  • Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate across internal teams while working in a fast-paced environment
  • Excellent communication skills, both written and verbal, are essential, as is the ability to collaborate with other teams and stakeholders
  • Ability to travel up to 20%

SUCCESS LOOKS LIKE...
  • Being aggressive and taking initiative; we trust you to move the needle forward
  • Doing the job; outcomes are just as important as strategy
  • Being adaptable and amenable to meet the changes of a dynamic and evolving industry
  • Demonstrating humility; partnership and collaboration define who we are and how we operate
  • Tapping into your innovative side; conventional is not always correct

HOW WE INVEST IN YOU...
  • Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, telehealth, and life insurance
    • Generous employer sponsored subsidy towards employee's medical insurance premiums
    • Azalea Health covers 100% of the premiums for Life AD&D, Telehealth, and Long-Term Disability for all eligible full-time employees
  • Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
  • Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities

Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

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