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Customer Success Project Manager Jobs in Georgia

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Customer Success Manager

Atlanta, GA

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest ... Highly organized with strong project management and time management skills * Hands-on experience ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Cyxtera

Customer Success Manager

Lithia Springs, GA · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...

QGenda

Customer Success Manager

Atlanta, GA · Hybrid

As a Customer Success Manager (CSM) you are an integral part of the customer success team and will focus on driving customer adoption and expansion of QGenda products. Your primary objectives are to ...

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All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Georgia

Customer Success Project Manager information

See Georgia salary details

$27.4K

$70.1K

$118.2K

How much do customer success project manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for customer success project manager in Georgia is $70,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $83,600.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager, and why are they important?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.
What are popular job titles related to Customer Success Project Manager jobs in Georgia? For Customer Success Project Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Success Project Manager jobs in Georgia look for? The top searched job categories for Customer Success Project Manager jobs in Georgia are:
What cities in Georgia are hiring for Customer Success Project Manager jobs? Cities in Georgia with the most Customer Success Project Manager job openings:
Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in Georgia as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $70,138 per year, or $33.7 per hour.

Customer Success Manager

Sliced Health, Inc

Woodstock, GA • On-site

Full-time

Posted 10 days ago

Job description

Customer Success Manager Job Description
Summary

The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of SlicedHealth solutions. This role focuses on optimizing revenue cycle processes in the healthcare industry while partnering with cross-functional teams to drive adoption of contract management, business analytics, and price transparency solutions. The position requires strong communication, organizational, and technical skills, as well as an understanding of healthcare revenue cycle management and contract management principles.

Responsibilities
  • Communicate product value and outcomes while assisting clients with system questions, issue resolution, and maintenance.
  • Provide ongoing support for contract management systems, including troubleshooting, data connection setup, and user support.
  • Deliver training and education on system functionality, best practices, and process improvements to support strong system adoption.
  • Collaborate with cross-functional teams—such as revenue cycle, finance, legal, and IT—to gather requirements and optimize solutions.
  • Work with IT and vendor partners to troubleshoot and resolve technical issues.
  • Assist with audits to ensure data accuracy, contract compliance, and system integrity.
  • Stay current with industry trends and best practices in healthcare revenue cycle management, contract management, and price transparency.
  • Participate in revenue cycle optimization, contract negotiation efforts, and process improvement initiatives.
Qualifications
  • 3–5 years of experience in healthcare revenue cycle management, contract management, or a related field.
  • 2–5 years of experience in customer success or account management.
  • Bachelor’s degree in healthcare management, business administration, or a related field.
  • Strong understanding of healthcare revenue cycle processes, including contract negotiation, reimbursement, and claims management.
  • Proficiency with data analysis, reporting, and visualization tools.
  • Excellent written and verbal communication skills, with the ability to translate complex concepts for various audiences.
  • Strong project management skills with the ability to manage multiple priorities and deadlines.
  • Ability to work independently or collaboratively, demonstrating initiative and self-motivation.
  • Knowledge of regulatory requirements such as HIPAA and Stark Law (preferred).
  • Experience with Price Transparency regulations (preferred).
  • Prior Customer Success Management experience in a SaaS company (preferred).
  • Ability to adapt to evolving technology and continuously enhance subject matter expertise.