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Customer Success Project Manager Jobs in Atlanta, GA

Barco

Customer Success Project Manager

North Metro, GA · On-site

This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...

Barco

Customer Success Project Manager

North Metro, GA · On-site

This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...

Barco

Customer Success Project Manager

Duluth, GA · On-site

This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position. In the initial ...

Oracle Defunct

Customer Success Manager

Atlanta, GA · On-site

$33.65 - $63.65/hr

The Customer Success Manager oversees customer experience through the customer lifecycle and is ... Strong project management skills including ability to create, maintain and execute on a detailed ...

Lever Demo 2

Customer Success Manager

Atlanta, GA

As a Customer Success Manager on the Customer Advocacy team, you will be our customers biggest ... Highly organized with strong project management and time management skills * Hands-on experience ...

Evident.io

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

SlicedHealth

Customer Success Manager

Woodstock, GA · On-site

Summary As a Customer Success Manager, you will take on clients after the completion of the implementation project and provide ongoing support and maintenance of SlicedHealth solutions to optimize ...

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All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Atlanta, GA

Customer Success Project Manager information

See Atlanta, GA salary details

$31.3K

$79.9K

$134.6K

How much do customer success project manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer success project manager in Atlanta, GA is $79,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $95,200.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.
What are popular job titles related to Customer Success Project Manager jobs in Atlanta, GA? For Customer Success Project Manager jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Customer Success Project Manager jobs in Atlanta, GA look for? The top searched job categories for Customer Success Project Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Customer Success Project Manager jobs? Cities near Atlanta, GA with the most Customer Success Project Manager job openings:
Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $79,879 per year, or $38.4 per hour.

Customer Success Project Manager

Barco

North Metro, GA • On-site

Full-time

Posted 12 days ago

Job description

Barco is looking for a highly motivated and customer-focused professional to join our Control Rooms organization in the United States. This unique role offers a progressive career path, starting with responsibility for managing customer implementation projects and evolving into a Customer Success Management position.

In the initial phase, you will lead the successful delivery of customer projects. As you gain experience with our customers, solutions, and business environment, your focus will gradually shift toward customer adoption, value realization, relationship management, retention, and business growth.

Key Responsibilities

  • Lead the end-to-end execution of customer projects within the Control Rooms business.
  • Act as the primary point of contact for customers throughout project implementation.
  • Develop and manage project plans, schedules, budgets, risk registers, and communication plans.
  • Coordinate activities between customers, sales teams, service teams, engineering, product management, and external partners.
  • Monitor project progress and proactively manage risks, issues, and dependencies.
  • Ensure customer acceptance, project closure, and a successful handover to the service organization.
  • Contribute to the continuous improvement of project management processes and best practices.
  • Build trusted advisor relationships with strategic customers.
  • Support customer onboarding, adoption, and long-term utilization of Barco solutions.
  • Develop customer success plans aligned with customer business objectives.
  • Monitor customer health and identify opportunities to maximize customer value realization.
  • Lead periodic business reviews with key customer stakeholders.
  • Collaborate with Sales and Account Management teams to identify expansion, upgrade, and renewal opportunities.
  • Act as the voice of the customer internally and provide feedback to product and service teams.
  • Drive customer satisfaction, loyalty, and retention.

Your Profile

  • Minimum 5 years of experience in project management and/or customer success management.
  • Strong technical affinity, preferably within software, audiovisual (AV), visualization, networking, or related technology environments.
  • Demonstrated experience managing complex customer projects and stakeholder landscapes.
  • Strong customer focus with a passion for delivering an excellent customer experience.
  • Excellent stakeholder management, communication, and relationship-building skills.
  • Strong problem-solving, planning, organizational, and administrative skills.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Experience with CRM and project management tools such as Salesforce, Microsoft Project, Jira, or similar platforms is considered a plus.

What we offer

  • Competitive pay and benefits
  • Meaningful work with ownership, autonomy, and impact
  • The opportunity to work in a global tech environment with diverse teams
  • Continuous learning and growth through training, mentoring programs, and onthejob development
  • An inspiring workplace designed for collaboration .

Apply