Client Success Manager
Kansas City, MO · On-site
Client Success Manager The Client Success Manager is a critical role supporting the growth and ... This position will have Project Managers, Logistics Coordinators, and Recovery Specialists ...
New
Client Success Manager
Kansas City, MO · On-site
Client Success Manager The Client Success Manager is a critical role supporting the growth and ... This position will have Project Managers, Logistics Coordinators, and Recovery Specialists ...
New
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Highly organized and detail-oriented, with strong administrative and project management skills ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Highly organized and detail-oriented, with strong administrative and project management skills ...
Proficient in CRM systems, project management tools and standard business software, with the ... client success, account management, project coordination, customer service or a related client ...
Proficient in CRM systems, project management tools and standard business software, with the ... client success, account management, project coordination, customer service or a related client ...
Client Success Manager
California, MO · On-site
Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...
Client Success Manager
California, MO · On-site
Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...
The Client Success & Account Manager is responsible for managing and growing assigned client ... Manage client escalation activities related to service delivery, communication, and project ...
Quick apply
The Client Success & Account Manager is responsible for managing and growing assigned client ... Manage client escalation activities related to service delivery, communication, and project ...
The Client Success & Account Manager is responsible for managing and growing assigned client ... Manage client escalation activities related to service delivery, communication, and project ...
The Client Success & Account Manager is responsible for managing and growing assigned client ... Manage client escalation activities related to service delivery, communication, and project ...
The Client Success & Account Manager is responsible for managing and growing assigned client ... Manage client escalation activities related to service delivery, communication, and project ...
The Client Success & Account Manager is responsible for managing and growing assigned client ... Manage client escalation activities related to service delivery, communication, and project ...
Client Success Manager
Kansas City, MO · On-site
Meaningful opportunity to directly influence company revenue and client success. UGA offers ... As the primary point of contact and an internal advocate for our clients, you won't just manage ...
Client Success Manager
Kansas City, MO · On-site
Meaningful opportunity to directly influence company revenue and client success. UGA offers ... As the primary point of contact and an internal advocate for our clients, you won't just manage ...
Meaningful opportunity to directly influence company revenue and client success. UGA offers ... As the primary point of contact and an internal advocate for our clients, you won't just manage ...
Meaningful opportunity to directly influence company revenue and client success. UGA offers ... As the primary point of contact and an internal advocate for our clients, you won't just manage ...
Meaningful opportunity to directly influence company revenue and client success. UGA offers ... As the primary point of contact and an internal advocate for our clients, you won't just manage ...
Meaningful opportunity to directly influence company revenue and client success. UGA offers ... As the primary point of contact and an internal advocate for our clients, you won't just manage ...
Client Success Manager
Parkville, MO · On-site
Meaningful opportunity to directly influence company revenue and client success. UGA offers ... As the primary point of contact and an internal advocate for our clients, you won't just manage ...
Client Success Manager
Parkville, MO · On-site
Meaningful opportunity to directly influence company revenue and client success. UGA offers ... As the primary point of contact and an internal advocate for our clients, you won't just manage ...
Client Success Manager, Operator Qualification
Louisiana, MO · On-site
$90K - $110K/yr
Client Success Manager, Operator Qualification Department: Operations Employment Type: Permanent ... Strong process, project management, problem-solving, and escalation-management skills. * Ability to ...
Client Success Manager, Operator Qualification
Louisiana, MO · On-site
$90K - $110K/yr
Client Success Manager, Operator Qualification Department: Operations Employment Type: Permanent ... Strong process, project management, problem-solving, and escalation-management skills. * Ability to ...
Client Success Manager
Kansas City, MO · On-site
Meaningful opportunity to directly influence company revenue and client success. UGA offers ... As the primary point of contact and an internal advocate for our clients, you won't just manage ...
Client Success Manager
Kansas City, MO · On-site
Meaningful opportunity to directly influence company revenue and client success. UGA offers ... As the primary point of contact and an internal advocate for our clients, you won't just manage ...
AVP, Client Success
Chesterfield, MO · On-site
... wealth management and retirement challenges through custom solutions and a people-first approach ... The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ...
AVP, Client Success
Chesterfield, MO · On-site
... wealth management and retirement challenges through custom solutions and a people-first approach ... The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ...
AVP, Client Success
Chesterfield, MO · On-site
... wealth management and retirement challenges through custom solutions and a people-first approach ... The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ...
AVP, Client Success
Chesterfield, MO · On-site
... wealth management and retirement challenges through custom solutions and a people-first approach ... The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ...
AVP, Client Success
Chesterfield, MO · On-site
... wealth management and retirement challenges through custom solutions and a people-first approach ... The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ...
AVP, Client Success
Chesterfield, MO · On-site
... wealth management and retirement challenges through custom solutions and a people-first approach ... The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ...
Client Success Manager
Chesterfield, MO · On-site
The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients.
Quick apply
Client Success Manager
Chesterfield, MO · On-site
The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients.
AVP, Client Success
Wildwood, MO · On-site
Serve as the primary advisor to the Client Success team on all matters related to pharmacy benefit management, including plan design, formulary management, rebates, and clinical programs * Guide the ...
AVP, Client Success
Wildwood, MO · On-site
Serve as the primary advisor to the Client Success team on all matters related to pharmacy benefit management, including plan design, formulary management, rebates, and clinical programs * Guide the ...
AVP, Client Success
Chesterfield, MO · On-site
... wealth management and retirement challenges through custom solutions and a people-first approach ... The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ...
AVP, Client Success
Chesterfield, MO · On-site
... wealth management and retirement challenges through custom solutions and a people-first approach ... The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
Client Success Project Manager information
What does a client success project manager do?
A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.
How does a client success project manager typically balance client expectations with project deliverables?
Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.
What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?
To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.
What is the difference between Client Success Project Manager vs Customer Success Manager?
| Aspect | Client Success Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing client projects, ensuring delivery and implementation | Building ongoing relationships, ensuring customer satisfaction |
| Certifications | Project management certifications (PMP, CAPM) | Customer success or account management certifications |
| Work Environment | Collaborates with project teams, handles timelines | Engages directly with clients, focuses on retention |
| Industry Usage | Common in SaaS, IT, consulting | Common in SaaS, tech, service industries |
While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.
What cities in Missouri are hiring for Client Success Project Manager jobs?
Cities in Missouri with the most Client Success Project Manager job openings:
Client Success Manager
Kansas City, MO • On-site
diamond-assets
Other
Posted 2 days ago
New
Job description
Company Overview
Job Description
Roles & Responsibilities
Key Skills & Qualifications
#J-18808-LjbffrIt’s not enough to have the right technology today, you must have a plan for tomorrow, too. At Diamond Assets we service schools, businesses, and governments by creating sustainable technology plans that ensure equitable access to technology for their current fleet but also well into the future. In addition, we take pride in delivering the highest-quality refurbished Apple products at an affordable price. Through our lifecycle through upcycle approach, we strive to meet our mission of providing equitable and affordable access to technology.
Position Title: Client Success Manager
Job Description
The Client Success Manager is a critical role supporting the growth and success of the organization. This position is responsible for planning and executing service pickups, as well as leading deployment projects. The Client Success Manager will collaborate closely with internal departments across Diamond Assets to ensure effective communication and successful project delivery.
This position will have Project Managers, Logistics Coordinators, and Recovery Specialists reporting directly to it and will oversee their performance and development.
This role reports directly to the Senior Vice President of Operations.
Roles & Responsibilities
- Provide weekly/monthly reports as needed on pickup coordination and service projects
- Update and manage ERP systems in coordination with necessary pickup or service information
- Review and collaborate with CSM team on availability and pickup scheduling
- Ensure necessary project details are obtain from CSM via Salesforce
- Manage via field operations via Salesforce throughout the pickup process
- Coordinate pickups/services utilizing Diamond Asset team of Asset Recovery Specialists
- Utilize third party resources to complete pickup/services when applicable
- Coordinate mail in process; utilize third party services when applicable
- Effectively communicate with shipping & receiving personnel
- Oversight intake process to ensure pickup quantities are correct; investigate pickup discrepancies
- Operate with regards to efficiencies and cost reductions for both pick up and service operations
- Oversight of device evaluation reports for Diamond Assets Customers. Maintaining that customer reports are completed in a timely manner to ensure on-time payment
- Support the Project Manager–Enterprise, Project Manager–Education, and the Project Management Lead in developing and implementing new processes and procedures.
- Perform other duties as needed
Key Skills & Qualifications
- Must be organized, logical, and willing to adapt quickly
- Must have effective problem-solving skills
- Must have high level of education and experience within fast paced service environment
- Knowledge of geographies and mapping
- Reliable transportation required
- Coaching, mentoring and leadership ability within a small team setting
- Effective communication, including writing, speaking and interpersonal communication
- Excellent organization and time management skills
- Great collaboration and teamwork skills