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Client Success Project Manager Jobs in Missouri (NOW HIRING)

ATB Technologies

Client Success Manager

Chesterfield, MO · On-site

$65K - $90K/yr

The Client Success Manager is responsible for building trusted advisor relationships, driving ... Identify potential projects, service enhancements, or improvement areas, and partner with sales to ...

ATB Technologies

Client Success Manager

Chesterfield, MO · On-site

$65K - $90K/yr

The Client Success Manager is responsible for building trusted advisor relationships, driving ... Identify potential projects, service enhancements, or improvement areas, and partner with sales to ...

Nimble Solutions

Client Success Manager

Chesterfield, MO · On-site

The Client Success Manager is responsible for the overall management, servicing, and profitability of assigned client accounts and for meeting established objectives for their portfolio of clients.

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Client Success Project Manager information

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

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What job categories do people searching Client Success Project Manager jobs in Missouri look for? The top searched job categories for Client Success Project Manager jobs in Missouri are:
What cities in Missouri are hiring for Client Success Project Manager jobs? Cities in Missouri with the most Client Success Project Manager job openings:
Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.
Client Success Manager

Client Success Manager

Abstrakt Marketing Group

Saint Louis, MO • On-site

Full-time

Posted 7 days ago

Job description

JOB DESCRIPTION
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service. This individual will hold bi-monthly meetings with all clients to ensure roadmaps are established and maintained. He or she will also consult clients on Salesforce best practices to ensure the platform is being used by clients to its full potential.
The ideal Client Success Manager has extensive working knowledge of Salesforce and understands how our solutions are intended to help clients. This individual is solution-oriented, creative, and a critical thinker with excellent written and verbal communication skills. In this role, your leadership will be instrumental in shaping the future of Abstrakt and the success of our current Cloud Solution clients.
JOB RESPONSIBILITIES
  • Hold monthly meetings with all clients to ensure a roadmap is established and maintained.
  • Adapt client existing methods and procedures to create possible alternative solutions to moderately complex problems.
  • Manage the fulfillment of Virtual Salesforce Management work across the team.
  • Project manage projects as they come up and use the necessary internal or external resources to complete in a timely manner.
  • Primary upward interaction is with direct supervisor; may interact with peers and/or management-level employees at a client's business and/or at Abstrakt.
  • Consult clients on best practices and how to maximize their Salesforce utilization.

JOB REQUIREMENTS
  • Bachelor's degree
  • Salesforce Administrator Certification
  • Salesforce.com Service Cloud and Sales Cloud experience
  • Understanding of key SFDC architecture

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