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Client Success Project Manager Jobs in Missouri (NOW HIRING)

Guarantee Electrical

Project Manager

Saint Louis, MO · On-site

Maintain strong client relationships and communication * Ensure quality standards and safety ... Demonstrated success managing projects of increasing complexity * Valid driver's license and ...

Guarantee Electrical

Project Manager

Saint Louis, MO · On-site

Maintain strong client relationships and communication * Ensure quality standards and safety ... Demonstrated success managing projects of increasing complexity * Valid driver's license and ...

Epiq

Client Services Project Manager

Kansas City, MO · Remote

$90K - $115K/yr

Essential Job Responsibilities A Project Manager ("PM") must meet critical client requirements ... Celebrate cross-team success Engages & Influences Inspires action and alignment through clear ...

Amteck, LLC

Project Manager

Sikeston, MO

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

UpGuard

Customer Success Manager

Saint Louis, MO · On-site

What will you bring? * 4+ years' experience in customer success, project management or account management. * An understanding of cyber risk management or risk management frameworks. * Experience with ...

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Client Success Project Manager information

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What are popular job titles related to Client Success Project Manager jobs in Missouri? For Client Success Project Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Client Success Project Manager jobs in Missouri look for? The top searched job categories for Client Success Project Manager jobs in Missouri are:
What cities in Missouri are hiring for Client Success Project Manager jobs? Cities in Missouri with the most Client Success Project Manager job openings:
Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.

04. Client Success Manager with Law Firm Experience - US Based

Voxidea-Stafi

Kansas City, MO • On-site

Full-time

Posted 11 days ago

Job description

We are seeking a strategic, hands-on Client Success Manager to own and elevate the end-to-end client experience for our law firm partners. This executive leader will be accountable for driving exceptional onboarding, long-term client retention, operational excellence, and measurable client outcomes at scale.

The ideal candidate blends senior-level client leadership with operational rigor and data-driven decision-making and brings a strong understanding of how law firms operate, grow, and scale.

Key ResponsibilitiesClient Success & Experience
  • Own and continuously optimize the full client lifecycle, from onboarding through long-term partnership, renewal, and expansion.
  • Design and lead structured onboarding programs that drive rapid adoption, clear value realization, and high client satisfaction.
  • Build and maintain trusted, executive-level relationships with law firm leadership and key stakeholders.
  • Leverage client data and performance metrics to identify trends, risks, and opportunities to improve retention and outcomes.
  • Establish clear success metrics, feedback loops, and reporting frameworks to continuously improve the client experience.
Leadership & Team Management
  • Build, lead, and mentor a high-performing Client Success organization, including managers and specialists.
  • Foster a culture of accountability, collaboration, and excellence aligned with company values.
  • Recruit, train, and develop top-tier talent to support growth and scalability.
Operations & Strategy
  • Develop and implement scalable systems, processes, and policies that drive operational efficiency and consistency.
  • Partner with executive leadership to define and execute the company's client success strategy and long-term objectives.
  • Analyze performance data to inform strategic decisions, continuous improvement, and growth initiatives.
  • Manage budgets and resources responsibly, ensuring profitability and operational discipline.
Cross-Functional Collaboration
  • Partner closely with Sales to support renewals, expansion opportunities, and revenue growth.
  • Ensure strong post-sale execution to support sales targets and client expectations.
  • Collaborate with Product, Operations, and Leadership teams to align client needs with company strategy and roadmap.
Core Values Alignment
  • Lead and operate in full alignment with Stafi's core values: be reliable, work hard, have fun, care deeply, be passionate, take initiative, collaborate, and demonstrate loyalty.

Requirements

  • Qualifications & Experience
    • 8+ years of progressive leadership experience in Client Success, Operations, or Customer Experience.
    • Proven track record of building, managing, and scaling high-performing client success teams.
    • Strong understanding of law firm operations, legal services, or comparable professional services environments.
    • Demonstrated ability to analyze performance data, identify trends and risks, and translate insights into strategic action.
    • Executive-level communication and relationship-building skills, with the ability to influence senior internal and external stakeholders.
    • Experience designing and implementing processes, systems, and teams from the ground up is highly preferred.

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