Overview In this dynamic position, you will play a crucial role in ensuring the success of our sponsors by managing various projects that align with their goals and expectations. Your ability to ...
Quick apply
Overview In this dynamic position, you will play a crucial role in ensuring the success of our sponsors by managing various projects that align with their goals and expectations. Your ability to ...
Client Success Manager
Troy, MI · On-site
They are expected to manage the role expectations while meeting all required project and Dealer ... The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary ...
Client Success Manager
Troy, MI · On-site
They are expected to manage the role expectations while meeting all required project and Dealer ... The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary ...
Client Success Manager
Troy, MI · On-site
They are expected to manage the role expectations while meeting all required project and Dealer ... The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary ...
Client Success Manager
Troy, MI · On-site
They are expected to manage the role expectations while meeting all required project and Dealer ... The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary ...
Client Success Manager
Farmington Hills, MI · Hybrid
$65K - $75K/yr
POSITION PURPOSE The Client Success Manager acts as a navigator focusing on proactive guidance ... Complete special projects assigned in support of client or organizational success. * Maintain a ...
Client Success Manager
Farmington Hills, MI · Hybrid
$65K - $75K/yr
POSITION PURPOSE The Client Success Manager acts as a navigator focusing on proactive guidance ... Complete special projects assigned in support of client or organizational success. * Maintain a ...
RCM Client Success Manager
Royal Oak, MI · On-site
The RCM Client Success Manager is responsible for managing and maintaining strong relationships ... Project management and project coordination skills. * Excellent problem-solving skills and strong ...
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RCM Client Success Manager
Royal Oak, MI · On-site
The RCM Client Success Manager is responsible for managing and maintaining strong relationships ... Project management and project coordination skills. * Excellent problem-solving skills and strong ...
Client Success Coordinator
Portage, MI · Remote
$17.25 - $23.25/hr
T. managed service provider. Now, Omega is one of the top MSPs in Michigan, providing cutting-edge ... Track project progress, timelines, and deliverables, to keep expectations on track. * Stay current ...
Client Success Coordinator
Portage, MI · Remote
$17.25 - $23.25/hr
T. managed service provider. Now, Omega is one of the top MSPs in Michigan, providing cutting-edge ... Track project progress, timelines, and deliverables, to keep expectations on track. * Stay current ...
Client Success Coordinator
Portage, MI · On-site
T. managed service provider. Now, Omega is one of the top MSPs in Michigan, providing cutting-edge ... Track project progress, timelines, and deliverables, to keep expectations on track. * Stay current ...
Client Success Coordinator
Portage, MI · On-site
T. managed service provider. Now, Omega is one of the top MSPs in Michigan, providing cutting-edge ... Track project progress, timelines, and deliverables, to keep expectations on track. * Stay current ...
Client Success Lead
Rochester, MI · On-site
... the Client Success Lead at TechCollect.ai, you will guide customers through the Hello to Hero ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...
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Client Success Lead
Rochester, MI · On-site
... the Client Success Lead at TechCollect.ai, you will guide customers through the Hello to Hero ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...
Client Success Partner
Royal Oak, MI · On-site
$55K - $79K/yr
The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...
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Client Success Partner
Royal Oak, MI · On-site
$55K - $79K/yr
The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...
Client Success Lead
Rochester, MI · On-site
Responsibilities As the Client Success Lead at TechCollect.ai, you will guide customers through the ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...
Quick apply
Client Success Lead
Rochester, MI · On-site
Responsibilities As the Client Success Lead at TechCollect.ai, you will guide customers through the ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...
Client Success Lead
Rochester, MI · On-site
Responsibilities As the Client Success Lead at TechCollect.ai, you will guide customers through the ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...
Quick apply
Client Success Lead
Rochester, MI · On-site
Responsibilities As the Client Success Lead at TechCollect.ai, you will guide customers through the ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...
Client Success Lead
Rochester, MI · On-site
... the Client Success Lead at TechCollect.ai, you will guide customers through the Hello to Hero ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...
Quick apply
Client Success Lead
Rochester, MI · On-site
... the Client Success Lead at TechCollect.ai, you will guide customers through the Hello to Hero ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...
Client Success Partner
Royal Oak, MI · On-site
$55K - $79K/yr
The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...
Client Success Partner
Royal Oak, MI · On-site
$55K - $79K/yr
The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...
Client Success Partner
Royal Oak, MI · On-site
$55K - $79K/yr
The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...
Client Success Partner
Royal Oak, MI · On-site
$55K - $79K/yr
The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...
Client Success Specialist
Detroit, MI · On-site
$16.50 - $18.38/hr
As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...
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Client Success Specialist
Detroit, MI · On-site
$16.50 - $18.38/hr
As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...
Client Success Specialist
East Lansing, MI · On-site
$16.50 - $18.38/hr
As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...
Quick apply
Client Success Specialist
East Lansing, MI · On-site
$16.50 - $18.38/hr
As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
New
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
New
Client Success Specialist
Farmington, MI · On-site
$16.50 - $18.38/hr
As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...
Quick apply
Client Success Specialist
Farmington, MI · On-site
$16.50 - $18.38/hr
As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
New
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
New
Client Success Specialist
Ypsilanti, MI · On-site
$16.50 - $18.38/hr
As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...
Quick apply
Client Success Specialist
Ypsilanti, MI · On-site
$16.50 - $18.38/hr
As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...
Client Success Project Manager information
What does a client success project manager do?
A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.
How does a client success project manager typically balance client expectations with project deliverables?
Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.
What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?
To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.
What is the difference between Client Success Project Manager vs Customer Success Manager?
| Aspect | Client Success Project Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing client projects, ensuring delivery and implementation | Building ongoing relationships, ensuring customer satisfaction |
| Certifications | Project management certifications (PMP, CAPM) | Customer success or account management certifications |
| Work Environment | Collaborates with project teams, handles timelines | Engages directly with clients, focuses on retention |
| Industry Usage | Common in SaaS, IT, consulting | Common in SaaS, tech, service industries |
While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.
What cities in Michigan are hiring for Client Success Project Manager jobs?
Cities in Michigan with the most Client Success Project Manager job openings:
Perrigo rating
8.5
Based on 56 frontline employees who took The Breakroom Quiz
18th of 86 rated pharmaceutical
Job description
Overview
In this dynamic position, you will play a crucial role in ensuring the success of our sponsors by managing various projects that align with their goals and expectations. Your ability to coordinate, communicate, and deliver results will be key to fostering strong relationships and driving satisfaction.
Key Responsibilities- Oversee multiple projects from initiation to completion, ensuring alignment with sponsor objectives.
- Develop and maintain project plans, timelines, and budgets while communicating progress to stakeholders.
- Act as the primary point of contact for sponsors, addressing inquiries and providing updates on project status.
- Collaborate with cross-functional teams to ensure successful project execution and resolve any issues that may arise.
- Analyze project outcomes and provide feedback for continuous improvement.
- Proven experience in project management or a similar role.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills to build relationships with stakeholders.
- Ability to work effectively under pressure and manage multiple priorities.
- Proficiency in project management software and tools.
- Experience in the healthcare or pharmaceutical industry.
- Project management certification (e.g., PMP, PRINCE2).
- Familiarity with data analysis tools and techniques.